Northfields London, London, W13
4.9/5, 167 reviews
97% recommended
94% sales valuation accuracy
99% sales fee satisfaction
92% lettings valuation accuracy
92% lettings fee satisfaction
Tuffin & Wren | Buy - Sell - Let - Rent | tuffin-wren.co.uk

“Long-time clients...”

Share on :
Oct 31,2022
Minithumbup
Chandler
Bobby
By: 'Enrique and Elisa'
Oct 31,2022
0 people found
this helpful
We know Tuffin & Wren since we bought our house in 2014. They were also our letting agent and then sold the house. We would recommend them highly for either letting or selling: in both cases, their experience and knowledge of the local area helped us a lot to make the right decisions.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Tuffin & Wren
138 Northfield Avenue
Ealing,London
Greater London
W13 9SB
020 8566 3366

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 99% £310,000 £1,525,000
Lettings 92% 92% £850 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
15 0 13 1 76 1 55 1 3 2
Areas covered
  • W5
  • Northfields
  • W13
  • W3
  • TW8
  • UB6
  • UB2
  • UB1
  • NW10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
DPS
Latest Properties

No Properties

“Lovely to deal with and sold the house to us...”

Share on :
Nov 22,2024
Minithumbup
Bobby
By: 'Amelia'
Nov 22,2024
0 people found
this helpful
Bobby was lovely to deal with when buying our home. He was knowledgeable about the area and about the house. He definitely sold it to us, in a way that not all agents in London seem to feel the need to do! He was easy ...
read full review
Was this helpful? Yes

“Wonderful service with personal touch...”

Share on :
Sep 12,2023
Minithumbup
Bobby
Chandler
By: 'Francesca'
Sep 12,2023
0 people found
this helpful
We have experienced wonderful service over the last two months. The whole team were exceptionally flexible regarding viewings and other requests regarding our purchase; with three young children we have really appreciated this....
read full review
Was this helpful? Yes

“We've used T&W to let and sell our Ealing house....”

Share on :
Sep 09,2023
Minithumbup
Chandler
By: 'Phil'
Sep 09,2023
0 people found
this helpful
We've used T&W to let our Ealing house over many years and now to sell the property. They have always been thoroughly professional, helpful and friendly. The sale ran into a couple of problems as the market situation changed but they stuck with us. ...
read full review
Was this helpful? Yes

“Great team at Tuffin and Wren...”

Share on :
Aug 01,2023
Minithumbup
Chandler
By: 'Tina'
Aug 01,2023
0 people found
this helpful
Chandler was always quick to answer emails and stayed constantly in touch by phone. Nothing was too much to ask her and her team. It felt like I was having my hand held and guided through the process to completion....
read full review
Was this helpful? Yes

“Really helpful sales team that helped us thro......”

Share on :
Jul 29,2023
Minithumbup
By: 'James'
Jul 29,2023
0 people found
this helpful
Really helpful sales team that helped us through a tricky transaction...
read full review
Was this helpful? Yes

“Tuffin and Wren have always looked after us r......”

Share on :
May 19,2023
Minithumbup
Chandler
By: 'Shauna Pitchford'
May 19,2023
0 people found
this helpful
Tuffin and Wren have always looked after us really well as tenants, always quick to resolve any issues. Kind professional and excellent estate agents....
read full review
Was this helpful? Yes

“Having both sold my property AND bought a new......”

Share on :
Mar 23,2023
Minithumbup
Chandler
Bobby
By: 'Jayson'
Mar 23,2023
0 people found
this helpful
Having both sold my property AND bought a new property with Tuffin & Wren, I can say that they exceeded expectations on both counts. Knowledgable, prompt communication and excellent at keeping the transactions moving along. Would recommend and would use again....
read full review
Was this helpful? Yes

“Letting...”

Share on :
Mar 09,2023
Minithumbup
Chandler
By: 'Justin'
Mar 09,2023
0 people found
this helpful
T&W have been managing and letting my house for 6+ years and they do a great job, particularly Chandler. Clear advice, fast responses, quick turnaround on getting new tenants and the relevant paperwork, access to tradesmen when the place needs work and help navigating EPC ...
read full review
Was this helpful? Yes

“Professional and Personal Service...”

Share on :
Mar 07,2023
Minithumbup
Chandler
By: 'Elaine White'
Mar 07,2023
0 people found
this helpful
We just wanted to say a massive thank you for your professional and personal service we received over the past few months. We felt fully supported by all members of the team, in particular Chandler, who helped us through the whole process and kept us ...
read full review
Was this helpful? Yes

“Long-time clients...”

Share on :
Oct 31,2022
Minithumbup
Chandler
Bobby
By: 'Enrique and Elisa'
Oct 31,2022
0 people found
this helpful
We know Tuffin & Wren since we bought our house in 2014. They were also our letting agent and then sold the house. We would recommend them highly for either letting or selling: in both cases, their experience and knowledge of the local area helped us a ...
read full review
Was this helpful? Yes

“An outstanding estate agent...”

Share on :
Oct 31,2022
Minithumbup
Chandler
Bobby
By: 'Ruth and Tim'
Oct 31,2022
0 people found
this helpful
We have nothing but praise for the outstanding service provided by Tuffin and Wren. We both bought and sold with them. Every part of the process was managed so professionally, with great, responsive communication. When we hit a snag with our sale, their advice and ...
read full review
Was this helpful? Yes

“Ruffin & Wren Letting Agency...”

Share on :
Oct 28,2022
Minithumbup
Chandler
By: 'BGodfrey'
Oct 28,2022
0 people found
this helpful
After initial review of other letting agencies we chose to utilize Tuffin $ Wren with the management of our property. They are local, which gave us peace of mind,, and their fees are fare and reasonable. In particular we’ve worked directly with Chandler who has ...
read full review
Was this helpful? Yes

“Always a pleasure to deal with...”

Share on :
Oct 27,2022
Minithumbup
By: 'Alex and Vassilis'
Oct 27,2022
0 people found
this helpful
We have used Tuffin and Wren for a number of years when looking for property to buy and when letting and selling property. They have always been incredibly helpful, friendly and responsive, as well as providing great value for money. Definitely our best experience of ...
read full review
Was this helpful? Yes

“Chandler Kennedy has dealt with lettings and ......”

Share on :
Oct 26,2022
Minithumbup
Sharon
By: 'Amanda Proctor'
Oct 26,2022
0 people found
this helpful
Chandler Kennedy has dealt with lettings and sales of our our properties and has done so in a very professional and effective manner. I would definitely recommend Tuffin and Wren. Amanda Proctor...
read full review
Was this helpful? Yes

“I cannot praise Chandler and Tuffin & Wren hi......”

Share on :
Oct 26,2022
Minithumbup
Chandler
By: 'Adrian'
Oct 26,2022
0 people found
this helpful
I cannot praise Chandler and Tuffin & Wren highly enough. For many years they helped me with the letting of my property and recently dealt with the sale of it. Their service throughout has been superb and Chandler, in particular, has provuded great communication and assistance....
read full review
Was this helpful? Yes

“Fantastic service: attentive, thorough and ef......”

Share on :
Oct 02,2022
Minithumbup
Chandler
Bobby
By: 'Nick & Liz'
Oct 02,2022
0 people found
this helpful
Fantastic service: attentive, thorough and efficient. Chandler Kennedy and the team at Tuffin & Wren got our house sold for an excellent price in just over 6 weeks, from first viewing to exchange of contracts, having organized an incredible 17 viewings on the very first weekend. From the ...
read full review
Was this helpful? Yes

“Thank you to all at Tuffin & Wren for getting......”

Share on :
Sep 23,2022
Minithumbup
Bobby
Chandler
By: 'Penny & Niall'
Sep 23,2022
0 people found
this helpful
Thank you to all at Tuffin & Wren for getting our purchase over the line. It was a particularly tricky chain we were in and all hands were on deck. Thank you to Chandler, Bradley and Bobby for persevering and putting in all the extra work ...
read full review
Was this helpful? Yes

“Fantastic experience working with Chandler wh......”

Share on :
Sep 05,2022
Minithumbup
Chandler
Bobby
By: 'Daniel T'
Sep 05,2022
0 people found
this helpful
Fantastic experience working with Chandler who helped to push this sale through at the last minute in the face of a collapsing chain. Completely different approach to other real estate agencies that I've interacted with in the past, highly recommended. Special thanks in particular to ...
read full review
Was this helpful? Yes

“The team at T&W are the best - personal, orga......”

Share on :
Sep 05,2022
Minithumbup
Chandler
Bobby
By: 'Chris Cavey'
Sep 05,2022
0 people found
this helpful
The team at T&W are the best - personal, organised and accommodating. We recently completed on our sale in Ealing. We couldn’t have asked for more from chandler and the team. I highly recommend....
read full review
Was this helpful? Yes

“GOOD MOVE...”

Share on :
Aug 26,2022
Minithumbup
Tony
By: 'Peter King'
Aug 26,2022
0 people found
this helpful
Tuffin & Wren are a small local firm, friendly and helpful. It is 40 years since I last moved, so I found Tony very helpful in guiding me through the selling process right from the start. Chandler has been very efficient in chasing things up and keeping ...
read full review
Was this helpful? Yes
By: Tony Bean
Aug 27, 2022
View all comments (1)
Many thanks for your kind words Peter and I'll be sure to pass them onto Chandler & the team. ...

“A negative experience when dealing with Chand......”

Share on :
Jul 17,2022
Minithumbdown
Bobby
By: 'Robyn'
Jul 17,2022
0 people found
this helpful
A negative experience when dealing with Chandler Kennedy who came across as dismissive, immature and arrogant when I eventually got back to me. Felt like like dealing with a kid in a playground. I rang the office with a valid concern about a property and ...
read full review
Was this helpful? Yes
By: Anthony Bean
Jul 22, 2022
View all comments (1)
First and foremost, I would like to sincerely apologise for the experience you've had with a member of my staff. That you felt compelled to leave such a personal review, would indicate that we have completely failed to meet the high customer service standards expected. However, I must also state that I have interviewed the staff involved, checked our systems etc and I can find no record of the interaction you claim. Whilst that does not necessarily mean it didn’t happen of course, it ...

“Great Service, personal touch...”

Share on :
Oct 06,2021
Minithumbup
Chandler
By: 'Steve'
Oct 06,2021
0 people found
this helpful
After 10 years great service whilst we rented out our property, we have now successfully completed the sale of our property without a hitch. Chandler and her team at Tuffins were always on hand with a smile and positive approach throughout. Would recommend them without hesitation ...
read full review
Was this helpful? Yes

“Dealing with Tuffin and Wren was a great expe......”

Share on :
Oct 01,2021
Minithumbup
Chandler
Bobby
By: 'Luka'
Oct 01,2021
0 people found
this helpful
Dealing with Tuffin and Wren was a great experience. My consultants, Chandler and Bobby, were very diligent and proactive. Great job! Thank you....
read full review
Was this helpful? Yes

“My experience of Tuffin and Wren has been inc......”

Share on :
Jun 30,2021
Minithumbup
Bobby
Chandler
By: 'Cassandra'
Jun 30,2021
0 people found
this helpful
My experience of Tuffin and Wren has been incredible in a number of different ways: - they are supportive: Chandler and Bobby were always there for us whenever we needed their support (including providing support when they were on annual leave!) - they are responsive: ...
read full review
Was this helpful? Yes

“Tuffin and Wren...”

Share on :
Jun 14,2021
Minithumbup
Chandler
By: 'Victoria'
Jun 14,2021
0 people found
this helpful
Tuffin and Wren are a small boutique agent that focus on area in West London. When we first placed our house on the market, we went for a larger more commercial estate agent as we thought this would bring more people from different areas through ...
read full review
Was this helpful? Yes

“Outstanding service...”

Share on :
Apr 08,2021
Minithumbup
Chandler
By: 'Simpson'
Apr 08,2021
0 people found
this helpful
Outstanding agency. Extremely responsive and helped chase solicitors down. They went above and beyond. I am extremely happy with their service and would recommend to anyone in the area....
read full review
Was this helpful? Yes

“We chose The Team at Tuffin & Wren to sell o......”

Share on :
Mar 22,2021
Minithumbup
Chandler
By: 'FG'
Mar 22,2021
0 people found
this helpful
We chose The Team at Tuffin & Wren to sell our property in Northfields which they did very quickly finding the right potential buyers from the outset. In addition they managed the sale all the way to completion day. We received clear notification for visits, clear & ...
read full review
Was this helpful? Yes

“Given that this was the second occasion we ha......”

Share on :
Mar 16,2021
Minithumbup
Tony
By: 'Annette'
Mar 16,2021
0 people found
this helpful
Given that this was the second occasion we had chosen to entrust the sale of our home to Tuffin & Wren probably says it all and the whole process was handled professionally and seamlessly throughout. The only stressful element was the moving out! It is always ...
read full review
Was this helpful? Yes

“Friendly and professional throughout, it was ......”

Share on :
Mar 15,2021
Minithumbup
Chandler
By: 'Will'
Mar 15,2021
0 people found
this helpful
Friendly and professional throughout, it was much nicer to deal with a local, independent agent. Chandler was very helpful and made the process completely stress free...
read full review
Was this helpful? Yes

“Excellent service...”

Share on :
Mar 09,2021
Minithumbup
Chandler
By: 'Joe'
Mar 09,2021
0 people found
this helpful
It was reassuring to be buying via Tuffin and Wren, they kept the pressure on all parties to get the sale progressed and really helped us understand how best to navigate through the process efficiently. I found they struck an excellent balance been professionalism and ...
read full review
Was this helpful? Yes
No image available Bobby
(25)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Via [email protected]
Address it to the Partners Tony Bean & Paul Burley
Last updated at 9:44 AM 02/10/2023 by allAgents

Awards won by Tuffin & Wren, London W13 9SB



Get in touch with

Tuffin & Wren

Branch - Northfields London, London, W13