“Awful service throughout the tenancy bar the ......”
1 Star Review
Oct 25,2022
By:
'Marc'
Oct 25,2022
Branch: London, 42 The Broadway
Services: Lettings (as a Landlord)
Rent PCM: £1400
Would you recommend?: No
Postcode: W3
Branch: London, 42 The Broadway
Lettings (as a Landlord)
Rent PCM: £1400
Postcode: W3
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people found
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Awful service throughout the tenancy bar the beginning where they are helpful once you are in they dump you! As a landlord you cannot trust anything through them. AST's are incorrect, wrong dates, wrong amounts, weak contract, impossible to get hold of to correct, charged for AST's renewals that were never renewed. They never call back despite leaving messages or emailing it takes months of chasing and in the end you give up. Tenants reference checks were poor and inaccurate. Impossible to talk to or get anyone on the phone, they are permanently on leave, out of the office or ill. The high staff turnover unsurprisingly, means you are dealing with someone new every couple of months any decent members leave within 3 months. I have been left severely out of pocket using this agency as a Landlord - be warned.
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