Sutton, SM1
4.8/5, 583 reviews
98% recommended
100% sales valuation accuracy
97% sales fee satisfaction
89% lettings valuation accuracy
90% lettings fee satisfaction
Choices Estate & Letting Agents

“Stay clear of cowboys...”

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Oct 21,2022
Minithumbdown
By: 'Andy Sab'
Oct 21,2022
0 people found
this helpful
Awful service avoid yourself a lot of stress I am a property owner and have used a lot of letting agents over the years just use someone else these guys will say all kinds of stories to get your business then when you need them to sort out something out then all of a sudden they come up with excuses I certainly wont be using these cowboys ever again.
Watch this space I will update
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Latest Reviews

View all Reviews 583
21st Oct 2022
reviewed by 'Andy Sab'
“Awful service avoid yourself a lot of stress I am a property owner and have used a lot of letting ......”
21st Oct 2022
reviewed by 'Robin Whelan'
“They can sell a property without a problem.But as they charge the buyers a 3.25% fee they are making twice ......”
2nd Dec 2021
reviewed by 'Mrs Wanigatunga'
“I am sad to write this, but they are the worst agents I have come across. My property was rented ......”
30th Apr 2021
reviewed by 'Mariya Ivanova'
“Benjamin from the Sutton branch was extremely kind and patient with me during the rental process. He explained everything to ......”
16th Oct 2020
reviewed by 'Phoebe'
“Christina is very professional and nice. She is very efficient and a good problem solver. Positive attitude and cheerful. She ......”
29th May 2020
reviewed by 'DC'
“RE: LETTINGS, LANDLORD PERSPECTIVE, CHOICES, SUTTON IN SURREYFrom my experience of using Choices, I've found this branch falls short in ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Choices
2D Carshalton Road
Sutton
Greater London
SM1 4RA
0208 661 4950

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 97% £125,000 £433,000
Lettings 89% 90% £415 £2,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
153 5 317 6 32 1 47 0 20 2
Areas covered
  • SM1
  • SM2
  • SM3
  • SM4
  • SM5
  • SM6
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Choices Image 1
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Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“Stay clear of cowboys...”

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Oct 21,2022
Minithumbdown
By: 'Andy Sab'
Oct 21,2022
0 people found
this helpful
Awful service avoid yourself a lot of stress I am a property owner and have used a lot of letting agents over the years just use someone else these guys will say all kinds of stories to get your business then when you need them ...
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“Greedy and driven - ultimately it doesn't work for the buyer or seller ....”

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Oct 21,2022
Minithumbdown
By: 'Robin Whelan'
Oct 21,2022
0 people found
this helpful
They can sell a property without a problem. But as they charge the buyers a 3.25% fee they are making twice a much as an average of other agents do. They try and push the completion because they want their 3.25%. Choices have always been money worshippers ...
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“I am sad to write this, but they are the wors......”

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Dec 02,2021
Minithumbdown
By: 'Mrs Wanigatunga'
Dec 02,2021
1 people found
this helpful
I am sad to write this, but they are the worst agents I have come across. My property was rented through them. I have yet to see a penny as rent. They have charged for two inventories and did not tell me that there was ...
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“Benjamin from the Sutton branch is great!...”

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Apr 30,2021
Minithumbup
By: 'Mariya Ivanova'
Apr 30,2021
0 people found
this helpful
Benjamin from the Sutton branch was extremely kind and patient with me during the rental process. He explained everything to me, guided me, supported me. I am extremely grateful to him for his responsiveness, patience, support and understanding. It was quite a difficult process, but ...
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“Christina is very professional and nice. She......”

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Oct 16,2020
Minithumbup
By: 'Phoebe'
Oct 16,2020
0 people found
this helpful
Christina is very professional and nice. She is very efficient and a good problem solver. Positive attitude and cheerful. She is a kind a friendly agent understand the need of you....
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“RE: LETTINGS, LANDLORD PERSPECTIVE, CHOICES, ......”

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May 29,2020
Minithumbdown
By: 'DC'
May 29,2020
1 people found
this helpful
RE: LETTINGS, LANDLORD PERSPECTIVE, CHOICES, SUTTON IN SURREY From my experience of using Choices, I've found this branch falls short in communication, you will get bombarded with emails from different individuals requesting for the same information - the left hand doesn't speak to the right ...
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“Amazing staff...”

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Dec 20,2018
Minithumbup
By: 'Mrs'
Dec 20,2018
0 people found
this helpful
Since the first time I called CHOICES and spoke to Jack - felt so good to be able to have a nice chat and obviously book a viewing when suited us - until completion, the team has been great and on top of everything, always ...
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“Christina found me a tenants in weekend as promised....”

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Oct 11,2018
Minithumbup
By: 'R'
Oct 11,2018
0 people found
this helpful
I found the service very efficient, Christina found perfect tennants very quickly, the agent was also always available to speak....
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Comment on agent fees
Could have been more movement on the fees but that’s my only criticism.
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“Simply the Best...”

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Oct 09,2018
Minithumbup
By: 'Australian'
Oct 09,2018
0 people found
this helpful
Jack Broom and his team in Sutton had a hard task ahead as they needed to help me sell a house within 2 months from beginning to end. Their professionalism, honesty and down to earth attitude was a breath of fresh air. I also liked the ...
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Comment on agent fees
Agent fees were fair especially for the service received.
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“Fantastic service and great people...”

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Oct 05,2018
Minithumbup
By: 'din'
Oct 05,2018
0 people found
this helpful
We have just finished the purchase of our fist house. Jack has been fantastic from start to finish. Always up for help, update me promptly and went out of the way to resolve when things were difficult to resolve. I would highly recommend - I'll ...
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Comment on agent fees
good
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“Great to deal with!...”

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Sep 22,2018
Minithumbup
By: 'NickC'
Sep 22,2018
0 people found
this helpful
Christina found us a great property and got us moved in within one week! She has been very pleasant to deal with & also very knowledgeable. So far our experience with Choices has been a very positive one...
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Comment on agent fees
Fees seem similar compared to others
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“Simply Amazing...”

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Sep 13,2018
Minithumbup
By: 'ghadeer'
Sep 13,2018
0 people found
this helpful
Jack Broom and Brandon Warren were simply amazing in helping me with buying my future home. Jack was very understanding, supportive and provided the confidence when I was about to give up - so thank you for not allowing me to give up! I found ...
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Comment on agent fees
We had to pay the agent fees but the amount was fair
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“We would like to express our thanks and appreciation to ......”

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Nov 28,2017
Minithumbup
By: 'Janine&Francis'
Nov 28,2017
0 people found
this helpful
We would like to express our thanks and appreciation to Jay, Dominic & Billy for the excellent service provided in marketing and completing the sale of our house and for the help & support during the purchase of our bew house, such a fantastic outcome. Your team's ...
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“Jordan StrongShe is knowledgeable, fast response and very informative person. ......”

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Nov 18,2017
Minithumbup
By: 'Mahfuzul'
Nov 18,2017
0 people found
this helpful
Jordan Strong She is knowledgeable, fast response and very informative person. She found house for me within couple of days, solved all issued. I am highly recommending her....
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Comment on agent fees
GOOD
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“We had a very pleasant experience with Choices in Sutton. ......”

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Nov 09,2017
Minithumbup
By: 'Jurgita'
Nov 09,2017
0 people found
this helpful
We had a very pleasant experience with Choices in Sutton. Jay was extremely helpful through all our complicated house selling process. A big thank you! We would definitely choose this agency again! 100 percent recommended!...
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Comment on agent fees
Good fees
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By: jay
Nov 09, 2017
View all comments (1)
Thank you Jurgita, best of luck for the future :) ...

“Christina has been truly incredible in helping us find a ......”

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Sep 07,2017
Minithumbup
By: 'Stephen'
Sep 07,2017
0 people found
this helpful
Christina has been truly incredible in helping us find a roof over our heads in very little time. She understood our urgency in finding a place and from the moment we spoke with her, she embarked on finding us the right place within our budget ...
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Comment on agent fees
Good
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“I can strongly recommend Dominic Ogun until he came on ......”

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Aug 23,2017
Minithumbup
By: 'Andrew'
Aug 23,2017
0 people found
this helpful
I can strongly recommend Dominic Ogun until he came on the scene our flat was going no where. Once he got involved the flat was sold and he was in constant touch with us through out a quite difficult sale. He handled our account in ...
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Comment on agent fees
Good
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“She has been extremely helpful in my search of room ......”

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Aug 11,2017
Minithumbup
By: 'MA'
Aug 11,2017
0 people found
this helpful
She has been extremely helpful in my search of room to rent. She went all her way to do everything possible for me to rent the place. She is such a kind and professional staff. I will highly recommend her....
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“We recently brought our house through Choice, we was really ......”

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Jul 03,2017
Minithumbup
By: 'Wu'
Jul 03,2017
0 people found
this helpful
We recently brought our house through Choice, we was really pleased with the service it provided and especially, Dominic, he was very helpful, friendly and knowledgeable....
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“Billy was always very helpful and he was always happy ......”

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Jul 01,2017
Minithumbup
By: 'Chantelle'
Jul 01,2017
0 people found
this helpful
Billy was always very helpful and he was always happy to answer any questions or find out and would get back to me quickly....
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“I was very impressed with the sale of my property ......”

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Jun 22,2017
Minithumbup
By: 'Alex'
Jun 22,2017
0 people found
this helpful
I was very impressed with the sale of my property within few days. Dominic was fantastic, provided real help and support, also showed a lot of respect to my home. I will be referring Dominic to all of my friends because of his excellent service....
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Comment on agent fees
good
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“Very good customer service.Mattew is so friendly and professional.......”

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Mar 27,2017
Minithumbup
By: 'Veni'
Mar 27,2017
0 people found
this helpful
Very good customer service.Mattew is so friendly and professional.He answer all queries so quickly and gave us clearly explanations about what we need to do.Would highly recommend their agency if you need to move as quick as possible...
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Comment on agent fees
Good
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“Matt is very friendly and professional. Was all round polite ......”

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Mar 24,2017
Minithumbup
By: 'reading'
Mar 24,2017
0 people found
this helpful
Matt is very friendly and professional. Was all round polite and has a positive attitude. Showed respect for our home. Lovely guy....
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Comment on agent fees
Alright
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“Choices state agent was quick to find the property and ......”

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Mar 23,2017
Minithumbup
By: 'Mr'
Mar 23,2017
0 people found
this helpful
Choices state agent was quick to find the property and arrange viewing. They understand what we are looking and found it in first time we went with them....
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Comment on agent fees
Good
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“Fantastic customer service from Matthew who found us our dream ......”

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Mar 21,2017
Minithumbup
By: 'Jamie'
Mar 21,2017
0 people found
this helpful
Fantastic customer service from Matthew who found us our dream home within 4 days. Matthew knows his stuff, explaining all situations & answered all queries really quickly. Made what can be a very stressful situation virtually stress free. Would Highly recommend to anyone who is in need ...
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Comment on agent fees
Very good
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“I would like to thank Dominic for the efficient and ......”

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Mar 21,2017
Minithumbup
By: 'LinM'
Mar 21,2017
0 people found
this helpful
I would like to thank Dominic for the efficient and courteous way in which he handled the sale of our property. The transaction was both exceptionally smooth and speedy, and we attribute this in large measure to the service he and his colleagues provided....
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Comment on agent fees
Good
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“When we decided to rent out our flat, we were ......”

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Mar 14,2017
Minithumbup
By: 'Jeffreydzin'
Mar 14,2017
0 people found
this helpful
When we decided to rent out our flat, we were barraged with interested companies, and originally, we went with another agency. After 6 weeks with them, (and a VERY desirable property) they brought no potential tenants for viewing. I dropped them and engaged with Harris. Within ...
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Comment on agent fees
I feel that the negotiated fees were fair to both parties.
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“Very grateful for the help in the sale of the ......”

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Mar 13,2017
Minithumbup
By: 'Rose'
Mar 13,2017
1 people found
this helpful
Very grateful for the help in the sale of the flat. I recommend this agent for both sale and letting of a property....
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Comment on agent fees
Good
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“Mr Matthew is excellent Manager he is very helpful and ......”

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Mar 09,2017
Minithumbup
By: 'Ijaz'
Mar 09,2017
1 people found
this helpful
Mr Matthew is excellent Manager he is very helpful and friendly he always out of to help the customer wish him good luck in his job...
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Comment on agent fees
Good
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“I found Matthew to be knowledgeable and friendly. He personally ......”

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Mar 08,2017
Minithumbdown
By: 'kanesh'
Mar 08,2017
0 people found
this helpful
I found Matthew to be knowledgeable and friendly. He personally drive me back and fourth from the viewing and gave me advice on Sutton which is a new area for me....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 5:03 PM 06/01/2016 by allAgents

Awards won by Choices, Sutton SM1 4RA



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Choices

Branch - Sutton, SM1

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