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The UK's Largest Customer Review Website for the Property Industry
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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.7/5, 4434 Reviews
91% Recommended
92% sales valuation accuracy
91% sales fee satisfaction
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Becci
By : 'khatira mustafa'
Services : Land & New Homes()
Sold price : £525000
Would you recommend ? : Yes
Postcode : tw17
Excellent service from Springbok Properties. Becci Simmons was absolutely brilliant, she helped us through everything so much! I would highly recommend Springbok .
By : Springbok Customer Services
Oct 12, 2022Thank you for taking the time to complete a review, your feedback has been passed to the team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warmest Regards, Springbok Customer Services
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 144 | 14 | 17 | 3 | 1949 | 176 | 1738 | 109 | 182 | 100 |
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 92.00% | 91.00% | £21,500 | £35,200,000 |
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. [email protected] Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: [email protected]
Last updated at 3/5/2024, 10:58:26 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Louisa'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
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Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
Dec 28, 2024Your satisfaction is our top priority, and we\'re overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your ...
Annie
By : 'N'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : b16
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Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
Dec 19, 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your ...
Haden
By : 'John'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £360000
Would you recommend ? : Yes
Postcode : PE3
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We had never heard of Springbok before and the process was very easy and despite not being at our property at times when viewing was organised the team handled the viewing with ease and it seems the process will enable completion seamlessly for both us and our purchaser being happy and also in ... Read Full Review
By : Springbok Customer Services
Dec 18, 2024We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything ...
By : 'Thomas'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
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After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
Dec 16, 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
Taryck
By : 'Mobina'
Branch : Old Trafford ,Chester Street
Services : Online Auctions( )
Sold price : £132000
Would you recommend ? : Yes
Postcode : M35
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We recently purchased a home through Springbok Properties, and Taryck Turner was instrumental in making the process smooth and stress-free. From the very beginning, Taryck was incredibly professional, approachable, and proactive. He consistently kept us updated, answered our calls promptly, and ... Read Full Review
By : Springbok Customer Services
Dec 2, 2024Thank you for your feedback. We’re glad we could assist you and provide the service you were looking for. We’ll pass your kind words on to the team. Should you need anything else, ...
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James
By : 'Chris'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Sold price : £70000
Would you recommend ? : Yes
Postcode : S63
I’m in the process of buying a property in the S63 postcode. James Keating from Springbok Properties has been very helpful & efficient in my dealings with him. Springbok Properties offer a complete end to end service buyers. I would recommend ... Read Full Review
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Marc
By : 'ZH'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CF1
I reached out to Springbok after some difficulties securing a buyer my home. I was so impressed by the communication and frequent updates by my negotiator Marc Silvester and my sales progresser Jake Crompton. It went beyond keeping me updated, they actively worked with me to solve problems and get ... Read Full Review
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Jessica
By : 'Nick'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Jessica was super helpful, clear and a pleasure to deal with during our ... Read Full Review
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Jessica
By : 'Lila'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Sold price : £280000
Would you recommend ? : Yes
Postcode : Tr1
Jessica made the experience as comfortable as possible by explaining the process every step of the way. She was communicative & keep us updated throughout. Buying & selling property is a high stakes, stressful process so it’s really important to have an agent who keeps it as smooth as ... Read Full Review
By : Springbok Customer Services
Mar 7, 2025We’re grateful for your positive review. It’s great to hear that we could provide the service you needed. Your kind words will be shared with the team as motivation to continue their hard work. ...
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By : 'Gobin'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £305000
Would you recommend ? : Yes
Postcode : IG1
Very helpful with the sale of my property, kept me informed all along the ... Read Full Review
By : Springbok Customer Services
Mar 7, 2025Thank you for sharing your experience. We’re pleased to have met your expectations and provided the support you needed. Your feedback will be shared with our team, who’ll appreciate the recognition. ...
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Joe
Joe
By : 'Emma'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SA1
Brilliant service by Joe, made everything easy and stress ... Read Full Review
By : Springbok Customer Services
Mar 7, 2025We truly appreciate your thoughtful feedback. It’s wonderful to know you had a positive experience with our service. We’ll pass your comments along to the team, who will be encouraged by your words. ...
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Sam
By : 'Happy'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BB6
I needed to sell a relatives property and found regular estate agents wanted the world, a large fee and so did all the other people involved! I needed a simpler ... Read Full Review
One fee, not loads of people jumping in.
By : Springbok Customer Services
Mar 7, 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If ...
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By : 'David'
Branch : Old Trafford ,Chester Street
Services : 3
Sold price : £92500
Would you recommend ? : No
Postcode : NN1
Not very good at keeping clients updated regularly. IN fact most of the time I had to ask an update. Seems their offices are manned part time ... Read Full Review
Local Estate agents charge a set fee of 1.5% ,inc Vat. Springbok fee is almost 6%. It wont be bad if a sale was achieved immediately.
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James
By : 'David'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £92500
Would you recommend ? : No
Postcode : NN1
Not very good at keeping clients updated regularly. IN fact most of the time I had to ask an update. Seems their offices are manned part time ... Read Full Review
Local Estate agents charge a set fee of 1.5% ,inc Vat. Springbok fee is almost 6%. It wont be bad if a sale was achieved immediately.
By : Springbok Customer Services
Mar 6, 2025Thank you for your feedback David, we welcome all feedback to ensure that we are constantly working towards improvements. If we can be of any assistance, please do not hesitate to contact us further. ...
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Lewis
By : 'Pete'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DG1
having had my property sale with local estate agents agents with little response i decided to take a approach and went with springbok to sell.again it took longer to sell than i hoped it would but got there in the end. lewis buddle was dealing with my he did the best he could a little slow in ... Read Full Review
By : Springbok Customer Services
Mar 6, 2025We appreciate you taking the time to leave a review. It’s great to hear that our team was able to assist you smoothly. We’ll pass your feedback on to them, and they’ll be pleased to know their ...
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Jessica
By : 'Roland'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : Cm3
Explained everything quite well and always available to talk ... Read Full Review
By : Springbok Customer Services
Mar 6, 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If ...
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Haden
By : 'Paul'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : Wa7
After a recommendation from a friend we signed up with Springbok to sell our property! We have had excellent service so far. Haden Donovan has been our point man through the initial stages and has been efficient, available when needed and the property is under offer within 2 weeks of listing! ... Read Full Review
By : Springbok Customer Services
Mar 6, 2025Thank you for sharing your experience. We’re pleased to have met your expectations and provided the support you needed. Your feedback will be shared with our team, who’ll appreciate the recognition. ...
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Haden
Natalie
By : 'Pete'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £218
Would you recommend ? : Yes
Postcode : BB4
Would definitely recommend Springbok, easy to deal with, great ... Read Full Review
Great fees
By : Springbok Customer Services
Mar 6, 2025We’re grateful for your positive review. It’s great to hear that we could provide the service you needed. Your kind words will be shared with the team as motivation to continue their hard work. ...
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Haden
By : 'Curtis'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Sold price : £170000
Would you recommend ? : Yes
Postcode : Wa7
Just got our house through springbok and used Haden Donovan as the sales negotiator. Would just like to say what a top guy he was always on point even answering call at 8 in the morning and at night after hours would highly recommend thank you Haden all your hard work. ... Read Full Review
By : Springbok Customer Services
Mar 6, 2025Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we ...
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Jessica
By : 'Richard'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £190000
Would you recommend ? : Yes
Postcode : YO1
Jessica has been very proactive through the whole sales journey, always helpful and ... Read Full Review
By : Springbok Customer Services
Mar 6, 2025We appreciate your review and are pleased we could assist you effectively. Your feedback will be passed on to our team, who will be encouraged by your satisfaction. If you ever need further ...
