1st Lets
Glasgow, G42
3/5, 14 reviews
50% recommended
0% lettings valuation accuracy
57% lettings fee satisfaction
1-2-Let | Free instant Valuation

“Terrible...”

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Oct 10,2022
Minithumbdown
By: '[email protected]'
Oct 10,2022
7 people found
this helpful
Over the last two years nobody actually care about our ceiling issue. If I could give 0 stars... Lies, delays, excuses, but the rent always paid on time.
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By: Dean
Mar 31, 2023
Hi
We apologise for the delay in getting this issue fixed as this was a factoring issue and the delay was from the factors side and not 1st Lets

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Latest Reviews

View all Reviews 14
17th May 2023
reviewed by 'Naveed Ashraf'
“terrible agency, took my flat back from them, they did not even give me back the right keys, lack of ......”
14th May 2023
reviewed by 'Iain'
“Can confirm that 1st let do use illegal holding fees. See the picture attached. When questioned about this they do ......”
18th Apr 2023
reviewed by 'Isla Angus'
“Sandra from 1st Lets Glasgow has always been so friendly and helpful. They made the process of finding and moving ......”
13th Apr 2023
reviewed by 'Danielle'
“My first viewing from 1st Lets Glasgow was cancelled because the apartment was taken by another tenant before I had ......”
11th Apr 2023
reviewed by 'Glenda'
“Had a good experience everything was done in a timely manner. Didn't have any issues. Staff were very professional would ......”
10th Oct 2022
reviewed by '[email protected]'
“Over the last two years nobody actually care about our ceiling issue. If I could give 0 stars... Lies, delays, excuses, ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

1st Lets
2 Calder Street
Glasgow
Glasgow City
G42 7RT
0141 422 2223

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 57% £550 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 7 5 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Glasgow, G42
South Side, G42
West End, G3

“terrible agency, took my flat back from them,......”

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May 17,2023
Minithumbdown
By: 'Naveed Ashraf'
May 17,2023
0 people found
this helpful
terrible agency, took my flat back from them, they did not even give me back the right keys, lack of professionalism is ridiculous...
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By: Dean
May 17, 2023
View all comments (1)
Thanks for the comments i will like to inform you that you were given the correct keys for your property and the factors had changed the fobs to the entry to the building which you would have been informed of as you being the landlord for the property ...

“Can confirm that 1st let do use illegal holdi......”

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May 14,2023
Minithumbdown
By: 'Iain'
May 14,2023
1 people found
this helpful
Can confirm that 1st let do use illegal holding fees. See the picture attached. When questioned about this they do not reply....
read full review
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Was this helpful? Yes
By: Dean
May 17, 2023
View all comments (1)
Hi thanks for your comments This is not a holding fee but a part deposit payment which is returned if your application is not successul If you require any further information on this matter please get in touch ...

“Sandra from 1st Lets Glasgow has always been ......”

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Apr 18,2023
Minithumbup
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Sandra
By: 'Isla Angus'
Apr 18,2023
0 people found
this helpful
Sandra from 1st Lets Glasgow has always been so friendly and helpful. They made the process of finding and moving into a flat so much easier especially with the current housing crisis. Sandra has always been more than happy to deal with any issues and ...
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“My first viewing from 1st Lets Glasgow was ca......”

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Apr 13,2023
Minithumbup
claim your profile
Cheryl
By: 'Danielle'
Apr 13,2023
0 people found
this helpful
My first viewing from 1st Lets Glasgow was cancelled because the apartment was taken by another tenant before I had a chance to view it. I got notified fairly quickly and my boyfriend took the time to call back, explained our situation and what we ...
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“Had a good experience everything was done in ......”

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Apr 11,2023
Minithumbup
By: 'Glenda'
Apr 11,2023
0 people found
this helpful
Had a good experience everything was done in a timely manner. Didn't have any issues. Staff were very professional would recommend...
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“Terrible...”

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Oct 10,2022
Minithumbdown
By: '[email protected]'
Oct 10,2022
7 people found
this helpful
Over the last two years nobody actually care about our ceiling issue. If I could give 0 stars... Lies, delays, excuses, but the rent always paid on time....
read full review
Attachments

Review file
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Dean
Mar 31, 2023
View all comments (1)
Hi We apologise for the delay in getting this issue fixed as this was a factoring issue and the delay was from the factors side and not 1st Lets ...

“My Husband and I rented with 1st Lets Glasgow......”

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Sep 06,2022
Minithumbup
By: 'Yvonne'
Sep 06,2022
0 people found
this helpful
My Husband and I rented with 1st Lets Glasgow for one year. Always polite and quick to answer any queries. They gave us plenty of notice when needing to access the flat for visits or periodical checks. They sent clear instructions as to what they ...
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“Great company had no hassle everything was do......”

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Aug 22,2022
Minithumbup
By: 'Hannah'
Aug 22,2022
1 people found
this helpful
Great company had no hassle everything was done on time staff are friendly. Emails were answered. Had no issue with repairs....
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“It's my first time using a letting agency in ......”

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Aug 22,2022
Minithumbup
By: 'Kirsty'
Aug 22,2022
1 people found
this helpful
It's my first time using a letting agency in Glasgow, and I can't be more satisfied. They always have good communication, quick responses to every inquiry, and help me manage every time I have an issue with the property (which had been only a couple ...
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By: George Stobbart
Aug 30, 2022
View all comments (1)
Hi. Can I ask where this estate agent is based? I looked online at this address and it does NOT reflect that this company exists here? There isn't even a Google page for this company? ...

“Absolute disgrace!!!!...”

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May 11,2022
Minithumbdown
By: 'Martyna'
May 11,2022
12 people found
this helpful
This company is nothing short of a disgrace! First Lets is one letting agency/landlord which is part of a family run entity of multiple agencies and landlords The companies run by this family are as follows: 1st Let's (Glasgow) Ltd 1st Let's (Scotland) Ltd 1...
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By: Dean
Mar 31, 2023
View all comments (1)
Hi This is a false review We have never heard of you nor were you a tenant with our company you seem to be out to slander 1st Lets we have nothing to do with Home Appliance Engineers or Household Appliance Engineers ...

“New tenant from overseas living within Glasgo......”

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Apr 20,2021
Minithumbup
By: 'NWachukwu'
Apr 20,2021
1 people found
this helpful
New tenant from overseas living within Glasgow area for the past 4 months. Great service from the team throughout the process of applying. Any issues raised have a great turn around time. staff are friendly and approachable...
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“Help us improve!Suggest an edit Is this your business? ......”

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Jun 15,2020
Minithumbdown
By: 'Jenny'
Jun 15,2020
10 people found
this helpful
Help us improve! Suggest an edit Is this your business? Not a Good Company Coronavirus is indeed highlighting the good and the bad companies, there are companies who will go that extra mile to give good service and help during these very trying times then ...
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Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: First Lets You Down
Apr 13, 2021
View all comments (1)
Hello Jenny, We are very sorry to hear about your bad experience with First Lets (up to an including many dealings with *). We have equally been treated appallingly by them and are fighting back. We are collecting testomonies of tenants that have been badly treated and we've love to include yours. If you could provide a few details of your case, experience, and how you got treated to [email protected] we would massively appreciate it. Hopefully together we can get some accountabilit ...

“They are an agency that almost does what it s......”

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Apr 14,2020
Minithumbdown
By: 'amelia'
Apr 14,2020
7 people found
this helpful
They are an agency that almost does what it says on the tin. However when a dilemma occurs, they are unable to handle it. The ceiling in our bathroom collapsed, and we were left with no ceiling for 3 months before we had to move out, ...
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By: First Lets You Down
Apr 13, 2021
View all comments (1)
Hello Amelia, We are very sorry to hear about your bad experience with First Lets. We have equally been treated appallingly by them (including many repairs not completed) and are fighting back. We are collecting testomonies of tenants that have been badly treated and we've love to include yours. If you could provide a few details of your case, experience, and how you got treated to [email protected] we would massively appreciate it. Hopefully together we can get some accountability! ...

“Avoid!!!!...”

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Aug 24,2019
Minithumbdown
By: 'Guler'
Aug 24,2019
6 people found
this helpful
Never ever use this agency to let a place! Found a flat in Glasgow through them and gave my holding deposit before I left for Cyprus. I filled all the applications forms and left UK for a cruise holiday. I had no signal for few ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: First Lets You Down
Apr 13, 2021
View all comments (1)
Hello Guler, We are very sorry to hear about your bad experience with First Lets (up to an including many dealings with *). We have equally been treated appallingly by them and are fighting back. We are collecting testomonies of tenants that have been badly treated and we've love to include yours. If you could provide a few details of your case, experience, and how you got treated to [email protected] we would massively appreciate it. Hopefully together we can get some accountabilit ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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No procedure set.
Last updated at 11:47 AM 28/05/2019 by Nisha sran Nisha sran

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