“Dreadful lettings service. Charge extortionate fees which they do not ......”
1 Star Review
Nov 17,2016
By:
'Anon'
Nov 17,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: GU7
Lettings (as a Tenant)
Postcode: GU7
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Dreadful lettings service. Charge extortionate fees which they do not make available nor provide an explanation about how they are calculated even when requested (watch out for the £210 check out fee charged to tenants which they like to surprise you with once you have vacated ...
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Comment on agent fees
Disproportionately high, hidden and unclear, would recommend asking for them upfront including any check out fees/end of tenancy fees.
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“Seriously don't use this agent...and oh dear poor you ......”
1 Star Review
Apr 18,2014
By:
'anotherhappytenant'
Apr 18,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: GU7
Lettings (as a Tenant)
Postcode: GU7
5
people found
this helpful
Seriously don't use this agent...and oh dear poor you if you have and it is managed by this individual.
The rest of them (despite a few being related to the owner) seem to be ok but this one has a complete lack of competence....
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What agent could do to change your mind?
Given me back at least part of the three deposits I have given them, repaired houses when asked, not left me without heating or hot water or an oven for two years running at xmas, not expected me to come up with moving costs when they moved me out a house under the pretence it had been sold (only to find out is now rented by 4 tenants paying double the rent I was, poor blokes). not charged extorsionate fees, dropped the curb to my previous residence like was meant to be done before I moved in (I have now moved out and its still not done despite being paid for by my landlord and despite me paying extra rent for them to agree this)
Theres an awful lot this agent could have done over the years and as a reliable tenant of 5 years I can honestly say i would never recommend them to anybody.
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