“Worst letting agency ever. They’re extremely ......”
1 Star Review
Sep 22,2022
By:
'Harriet'
Sep 22,2022
Branch: Canterbury, Canterbury Innovation Centre,University Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CT1
Branch: Canterbury, Canterbury Innovation Centre,University Road
Lettings (as a Tenant)
Postcode: CT1
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Worst letting agency ever. They're extremely patronising and rude. When we moved in at first the house was FILTHY, the stove was black, the fridge and oven was DISGUSTING. We contacted them and they stated the house was "professionally cleaned" which was incorrect. We then had to pay using our own money to have the house PROPERLY professionally cleaned. They were so quick to take our deposit and make us sigh our life away but when there was a problem with the house or a repair was needed to be done they wouldn't even respond to your email or take notice. They also had 1001 people viewing the property every other day, all the time and if they couldn't make it they wouldn't even contact us to let us know that no one was coming. This company is AWFUL the staff are rude specifically *and** they are extremely patronising and very rude for no reason, and the most unreasonable people ever. As a student I do NOT recommend using this company.
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