0% lettings valuation accuracy
17% lettings fee satisfaction
Sep 06,2022
Sep 06,2022
0
people found
this helpful
this helpful
Lived in one of their properties for many years. Black mold problems all the time that i have had fix myself at my own expense, bad double glazing that has burst/separated in every flat in at least one window and have filed up with moisture and mold making it impossible to see through them, not to mention before this they let in a draft on windy days. one flat has a really squeaky tap that is so loud it wakes everyone up if used at night. They make inspections every year and they do nothing to fix any of it it has been like this for years. They only do anything when someone moves out so it looks good to a new renter and they increase the rent as well. They do the absolute bare minimum at the cheapest possible rate and take all the money.
I would move but the price of rentals and lack of choice in an area i would want to live is to expensive.
I would move but the price of rentals and lack of choice in an area i would want to live is to expensive.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
6th Sep 2022
reviewed by 'Sick n Tired'
22nd Feb 2021
reviewed by 'Jess'
30th Sep 2020
reviewed by 'Emily'
30th Sep 2020
reviewed by 'Emily'
20th Mar 2020
reviewed by 'Lisa'
3rd Jul 2019
reviewed by 'Elaine'
Opening Hours
Address
Stuart Smith Derby Ltd
49 Queen Street
Derby
Derbyshire
DE1 3DE
01332 340461
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 17% | £510 | £745 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 6 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Sep 06,2022
Sep 06,2022
0
people found
this helpful
this helpful
Lived in one of their properties for many years. Black mold problems all the time that i have had fix myself at my own expense, bad double glazing that has burst/separated in every flat in at least one window and have filed up with ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 22,2021
Feb 22,2021
1
people found
this helpful
this helpful
Disappointing and ignorant. Me and my partner were the first contact and application on a house to rent with only a few months to go before being made homeless as our current landlord requires their property back. Stuart Smith let us view the advertised property ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 30,2020
Sep 30,2020
1
people found
this helpful
this helpful
Don't bother, you'll be waiting forever if you contact them about any issues, told to fix it yourself. Moved into my property which was riddled with carpet moths, various things were broken and nothing was done about . They will find any way they can to ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 30,2020
Sep 30,2020
0
people found
this helpful
this helpful
Don't bother, you'll be waiting forever if you contact them about any issues, told to fix it yourself. Moved into my property which was riddled with carpet moths, various things were broken and nothing was done about . They will find any way they can to ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 20,2020
Mar 20,2020
0
people found
this helpful
this helpful
Very poor service all round would not recommend to anybody if you dont want robbing regarding work response time is poor always disputing why it needs doing have to chase up all the time for things to get done very disappointed do not use...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 03,2019
Jul 03,2019
0
people found
this helpful
this helpful
Fantastic Lettings Team :-)
I have recently had the pleasure of dealing with Stuart Smith Derby's Letting team in securing the tenancy of my rental property. This is the first time I have ever rented so I had reason to call or email them on ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 13,2017
Dec 13,2017
2
people found
this helpful
this helpful
we haven't had the heating working for two weeks and still waiting for this to be fixed, called but didn't seem interested to help, need an electrician who is on holiday but incapable of finding another electrician. 6 emails sent and called Michelle and Kelsey both ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 20, 2017
View all comments
(2)
Unfortunately this doesn't tell the whole story and poor service the heater still hasn't been fixed now on the 6th week and finally when they sent someone out he said he can't fix it so will have to wait without sufficient heating in the Lounge in till well after Christmas as it's the 20th today a continued poor service from Stuart Smith and Michelle.. AVOID ...
Jul 22,2015
Jul 22,2015
4
people found
this helpful
this helpful
I¢â‚¬â„¢ve called Stuart Smith Lettings Derby for a property. I¢â‚¬â„¢ve seen the property twice and decided to make an application directly at the agency.
First of all i had to ask for support because the agent just gave me the application form and ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
