50% sales valuation accuracy
50% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
Sep 05,2022
Sep 05,2022
0
people found
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The worst experience renting of my life. Complete incompetence. Brighton leaders are blatantly racist, disrespectful, and are extremely dishonest.
My family and I have been renting from leaders for years now and it is very apparent that the standards of living/renting have declined significantly. Last year I rented an apartment for 8 months (after sticking me with an apartment I did not want). One month in, I was told that there would be works taking place for three months in the terrace a floor below me. The works carried out for 6 months and I kept complaining to leaders and was met with nothing. Just an empty apology explaining that it was out of their hands. Bare in mind that I am diabetic and sleep is very vital for me, my glucose levels were skyrocketing for an entire 6 months and I could do nothing about it. The works were so intense to the point that the walls in my apartment began to crack and they also did nothing about it.
The following two months I was harassed by leaders about a complaint about me smoking weed which couldn't be farther from the truth. There was no formal investigation, just someone who pinned it on the brown Muslim in the building (me).
This year when renting with them I decide to give them another chance since I did like the Marina itself. I rented for another year in order to complete my studies. So far there has been: 1. Mold in the wood flooring in my apartment that I wasn't made aware of until after moving in (they did not include this in any paperwork).
2. My sensors that track my glucose levels have been stolen along other parcel deliveries. Some have been stolen from my front door (a total of 7 have been stolen). I have also complained to security and to leaders and instead of actually helping they said that they did not deal with these matters and that any common area is out of their hands and were extremely unhelpful (no surprise).
3. They have also stopped answering emails when i asked to extend my contract due to unforeseeable circumstances. One day I woke up and found a Leaders representative and a few people IN MY APARTMENT WITHOUT PERMISSION.
Apparently they we're having a viewing for my apartment and did not have the human decency to tell me they wanted me out of the apartment nor gave me a notice. Instead of telling me they accepted an offer from other people who have since drawn up a contract and have paid. I am now being told to move out for no reason. DO NOT RENT WITH THEM.
My family and I have been renting from leaders for years now and it is very apparent that the standards of living/renting have declined significantly. Last year I rented an apartment for 8 months (after sticking me with an apartment I did not want). One month in, I was told that there would be works taking place for three months in the terrace a floor below me. The works carried out for 6 months and I kept complaining to leaders and was met with nothing. Just an empty apology explaining that it was out of their hands. Bare in mind that I am diabetic and sleep is very vital for me, my glucose levels were skyrocketing for an entire 6 months and I could do nothing about it. The works were so intense to the point that the walls in my apartment began to crack and they also did nothing about it.
The following two months I was harassed by leaders about a complaint about me smoking weed which couldn't be farther from the truth. There was no formal investigation, just someone who pinned it on the brown Muslim in the building (me).
This year when renting with them I decide to give them another chance since I did like the Marina itself. I rented for another year in order to complete my studies. So far there has been: 1. Mold in the wood flooring in my apartment that I wasn't made aware of until after moving in (they did not include this in any paperwork).
2. My sensors that track my glucose levels have been stolen along other parcel deliveries. Some have been stolen from my front door (a total of 7 have been stolen). I have also complained to security and to leaders and instead of actually helping they said that they did not deal with these matters and that any common area is out of their hands and were extremely unhelpful (no surprise).
3. They have also stopped answering emails when i asked to extend my contract due to unforeseeable circumstances. One day I woke up and found a Leaders representative and a few people IN MY APARTMENT WITHOUT PERMISSION.
Apparently they we're having a viewing for my apartment and did not have the human decency to tell me they wanted me out of the apartment nor gave me a notice. Instead of telling me they accepted an offer from other people who have since drawn up a contract and have paid. I am now being told to move out for no reason. DO NOT RENT WITH THEM.
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Latest Reviews
11th Nov 2022
reviewed by 'Ilona'
3rd Jan 2019
reviewed by 'The'
11th Jan 2018
reviewed by 'BM'
Opening Hours
Address
Leaders
18 Waterfront,Brighton Marina Village
Brighton
East Sussex
BN2 5WA
01273 622007
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £0 | £0 |
| Lettings | 100% | 50% | £1,875 | £1,875 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 11,2022
Nov 11,2022
1
people found
this helpful
this helpful
Leaders' property letting and management team has once again shown us to be at the top of the tree. Chloe Bradwell assessed our property in the Marina and secured good tenants within 2 days. And if you want your property managed, look no further than Leaders' ...
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Sep 05,2022
Sep 05,2022
0
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The worst experience renting of my life. Complete incompetence. Brighton leaders are blatantly racist, disrespectful, and are extremely dishonest.
My family and I have been renting from leaders for years now and it is very apparent that the standards of living/renting have declined significantly. ...
read full review
read full review
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Mar 01,2021
Mar 01,2021
1
people found
this helpful
this helpful
Having rented an apartment on Brighton Marina through Leaders I wanted to outline the terrible service offered by this company.
The apartment was let as a 'furnished' property, all furnishings including chairs, sofas and beds were of the cheapest quality and extremely uncomfortable.
Having paid $1,875/...
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Jan 03,2019
Jan 03,2019
0
people found
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As novices in the rental market we felt that staff at Leaders looked after us pretty well. There were some minor glitches which we felt were probably due to some understaffing. But issues were dealt with speedily and professionally....
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Comment on agent fees
They seemed reasonable
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Oct 22,2018
Oct 22,2018
0
people found
this helpful
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Leaders is an international Letting office which deals efficiently with their client.I have been treated and advised very respectfully by their letting agent....
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Comment on agent fees
good
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Jan 11,2018
Jan 11,2018
5
people found
this helpful
this helpful
The worst company I have ever dealt with. Rented a property from them for two years and had nothing but trouble. Unorganised and rude staff that don't care at all about their customers. Made the mistake of trying to rent another flat with them recently ...
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Comment on agent fees
Rip off
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Jan 02,2018
Jan 02,2018
9
people found
this helpful
this helpful
Absolute joke of a company with outrageous fees. We went with them because the flat we viewed was perfect for us. Three of us rented in 2 rooms, and a year later one of us has left and another wants to move it. For a new ...
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Comment on agent fees
Astronomical...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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