Ellis & Co
Enfield, EN2
4.1/5, 13 reviews
77% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction

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“I am very very upset right now - our boiler ......”

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Mar 02,2013
Minithumbdown
By: 'Kirsty'
Mar 02,2013
1 people found
this helpful
I am very very upset right now - our boiler has broken, we have a 4 month old daughter and this estate agents supply you with no out of hours emergency contact or sufficient contact details for the landlord. This is very very stressful and I feel that this is SO wrong! We're stuck now until monday and will have to stay with my parents - I shall be expecting some rent refunded for this terrible treatment!
What agent could do to change your mind?
We love the flat, and have been treated well generally by Ellis and Co but this situation is beyond ridiculous.
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By: Claire Kingsford
Mar 28, 2013
Dear Kirsty,

I am the Franchise Field Manager for Ellis and Co.
I am sorry to hear you feel you have had a poor experience at the Enfield branch of Ellis and Co.
We do have a complaints procedure which I will be more than happy to send to you. Please get in touch with me on [email protected].

Kind regards
Claire Kingsford

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Latest Reviews

View all Reviews 13
5th Nov 2024
reviewed by 'Cem'
“They were very helpful in every subject from the first day to the last day. We got answers to our ......”
2nd May 2024
reviewed by 'Milissa'
“The estate agent Fathum was very helpful and provided and outstanding service. He supported me through the entire rental process ......”
23rd Feb 2024
reviewed by 'Eren Ali'
“Worst estate agents I have ever seen, constant lies and excuses, took them 3 months to replace faulty heater in winter...”
28th Dec 2017
reviewed by 'Bev'
“We engaged this agency to sell our house in mid - October. We feel the agency is better suited to ......”
2nd Mar 2013
reviewed by 'Kirsty'
“I am very very upset right now - our boiler has broken, we have a 4 month old daughter and this ......”
5th Feb 2013
reviewed by 'Miss'
“Ellis and Co (Enfield) have always provided me with an excellent, professional and friendly service. They were able to let ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Address

Ellis & Co
58 Church Street
Enfield
Greater London
EN2 6AX
020 8363 8282

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 0% 99% £1,200 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 0 3 2 1 0 0 0 0 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS
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“En1...”

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Nov 05,2024
Minithumbup
By: 'Cem'
Nov 05,2024
0 people found
this helpful
They were very helpful in every subject from the first day to the last day. We got answers to our questions, they did not leave us unattended....
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“The estate agent Fathum was very helpful and ......”

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May 02,2024
Minithumbup
By: 'Milissa'
May 02,2024
0 people found
this helpful
The estate agent Fathum was very helpful and provided and outstanding service. He supported me through the entire rental process and kept me updated throughout. Fathum was definitely the best estate agent I have ever dealt with and is highly recommended!...
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“Cowboys...”

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Feb 23,2024
Minithumbdown
By: 'Eren Ali'
Feb 23,2024
1 people found
this helpful
Worst estate agents I have ever seen, constant lies and excuses, took them 3 months to replace faulty heater in winter...
read full review
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“We engaged this agency to sell our house in mid ......”

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Dec 28,2017
Minithumbdown
By: 'Bev'
Dec 28,2017
0 people found
this helpful
We engaged this agency to sell our house in mid - October. We feel the agency is better suited to lettings. We have had no viewings, & our request that *they should not market the house after 8th December has been ignored. The agency's marketing is ...
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Comment on agent fees
Not applicable as they were unable to sell the house.
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“I am very very upset right now - our boiler ......”

Share on :
Mar 02,2013
Minithumbdown
By: 'Kirsty'
Mar 02,2013
1 people found
this helpful
I am very very upset right now - our boiler has broken, we have a 4 month old daughter and this estate agents supply you with no out of hours emergency contact or sufficient contact details for the landlord. This is very very stressful and I ...
read full review
What agent could do to change your mind?
We love the flat, and have been treated well generally by Ellis and Co but this situation is beyond ridiculous.
Attached Filesnbsp;
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Claire Kingsford
Mar 28, 2013
View all comments (1)
Dear Kirsty, I am the Franchise Field Manager for Ellis and Co. I am sorry to hear you feel you have had a poor experience at the Enfield branch of Ellis and Co. We do have a complaints procedure which I will be more than happy to send to you. Please get in touch with me on [email protected]. Kind regards Claire Kingsford ...

“Ellis and Co (Enfield) have always provided me with an ......”

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Feb 05,2013
Minithumbup
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Nadia
By: 'Miss'
Feb 05,2013
0 people found
this helpful
Ellis and Co (Enfield) have always provided me with an excellent, professional and friendly service. They were able to let my property very quickly and provided superb guidance and advice, making the whole process easy and stress free. On the few occassions I have needed ...
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“Excellent and professional service, I'm really pleased to have such ......”

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Jan 25,2013
Minithumbup
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Nadia
By: 'Jerry'
Jan 25,2013
0 people found
this helpful
Excellent and professional service, I'm really pleased to have such Landlord (Agency) supporting my tenancy since couple of months. I hope it will stay like this for a long long time. I do hope because I intend to live under my current address for as ...
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“Richard and Nadia provide great service. I have been with ......”

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Jan 23,2013
Minithumbup
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natalie
By: 'Brian'
Jan 23,2013
0 people found
this helpful
Richard and Nadia provide great service. I have been with them under various franchises, since 1998. My property has been well marketted and in the last year, well managed. I have had very few vacant periods and the rental return is well above 10 months out of 12. ...
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“After interviewing 3 estate agencies we went sole agent with Ellis & ......”

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Dec 22,2012
Minithumbup
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Richard
By: 'Rick'
Dec 22,2012
0 people found
this helpful
After interviewing 3 estate agencies we went sole agent with Ellis & Co. Richard Oughton provided excellent advice about the correct manner to present the property for sale and with his very go-ahead attitude found a buyer almost immediately and at the price we wanted. The sale ...
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“Ellis and Co have fully managed my property for a ......”

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Mar 19,2012
Minithumbup
By: 'Hayley'
Mar 19,2012
0 people found
this helpful
Ellis and Co have fully managed my property for a number of years. From the outset they asked how much involvement I wanted, and informed me and updated me about the property when needed. They communicate greatly with myself (as landlord) and deal with tentant ...
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“Ellis have provided me with great service for 10 years. They ......”

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Mar 16,2012
Minithumbup
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Nadia
By: 'Mr'
Mar 16,2012
1 people found
this helpful
Ellis have provided me with great service for 10 years. They always advise me in advance of issues arising; keep costs down; and have kept a steady stream of reliable and solvent tenants in my property. I thoroughly recommend them....
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“Nadia has always been very helpful, rent is collected on ......”

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Mar 08,2012
Minithumbup
By: 'Steve'
Mar 08,2012
0 people found
this helpful
Nadia has always been very helpful, rent is collected on time and all problems dealt with in a highly professional manner...
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“I have used the Enfield Town office since 2002 to manage ......”

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Mar 03,2012
Minithumbup
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Nadia
By: 'Jill'
Mar 03,2012
2 people found
this helpful
I have used the Enfield Town office since 2002 to manage the letting of my propery. I have always found them to be very helpful, friendly and professional. Nadia relates well with the tennants, immediately addresses any problems with the property and informs us of any ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Ellis & Co, Enfield EN2 6AX



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