“I'm troubled finding a 3-bedroom house in Not......”
1 Star Review
Aug 30,2022
By:
'MrS'
Aug 30,2022
Branch: West Bridgford, 4 Albert Road
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: No
Postcode: NG2
Branch: West Bridgford, 4 Albert Road
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: NG2
2
people found
this helpful
I'm troubled finding a 3-bedroom house in Nottingham, Gamston. I found a lovely house posted through Rex Gooding
I called for the first time when the house was posted. I told her the email, and she said to me that she would send the viewing form right away, but I never received that email
The second day morning, I called them and asked to send the email again but they never did, so I found a viewing form online for that property, so I filled it in, and I have sent them an email so they could confirm the booking
On the third day, I've been to the agency to ask why they never sent the email, and at that point, they told me that they were fully booked even if I had already sent the email
I called them the same day and asked what was happening with my view booking as I forgot to tell them in person that I had filled out a form. They told me to come to view the property on 30.08.2022 at 16:00. I've been here today morning so I can confirm if there is a viewing today where I found the Landlord, and I explained the situation, and he told me to call him if there is any issue with the agency and come back when it's my booking time
at 16:00. They said to me that I was not on the list, so I called the landlord, and he told me to call Rex Gooding. That lady said to me that if I'm not leaving the PARKING LOT, she would call the police (I really don't know why, I was always speaking calmly and firmly) and keep yelling at me why I've been at the property at 14:00. I told her that she could call the police as I'd spoken to the Landlord and she made me a liar and that I couldn't speak with the landlord as he is not there and they don't provide his phone number and asked me about his name or phone number, she told me that she would call him and call me back (she never called me back)
I gave them a bad review on google, and they replied with this " you weren’t booked in to view this property. When you visited the property without an appointment earlier in the day, the landlord and tenant were present and advised you to arrange an appointment with us for the block viewing at 4 pm. The landlord, in fact, asked us not to show you the property and does not tolerate the abuse you have given our team since. "
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