Pontefract, WF8
4.9/5, 233 reviews
97% recommended
96% lettings valuation accuracy
99% lettings fee satisfaction

“I have used Number 1 Lettings for many years.......”

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Aug 23,2022
Minithumbup
Stacey
Abbie
By: 'Nicola Hale - Graham LESLIE Rentals'
Aug 23,2022
1 people found
this helpful
I have used Number 1 Lettings for many years. Excellent customer services, very professional and pro active. I would highly recommend. Fantastic team and they cannot do enough for you.
Was this helpful? Yes
By: Paul Singleton
Aug 24, 2022
Hi Nicola, thanks for the review and thanks for your continued support of Number 1 Letting. We must have literally found you dozens of quality tenants over the years. All the best from the team!

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Opening Hours
Address

Number 1 Letting
17-19 Cornmarket
Pontefract
West Yorkshire
WF8 1AN
01977 799333

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 96% 99% £350 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
140 1 84 5 0 0 0 0 2 1
Areas covered
  • Pontefract
  • Castleford
  • Selby
  • Kippax
  • Goole
  • Sherburn In Elmet
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
TPOS Lettings DPS
Latest Properties

No Properties

Images & Videos

“I have used number 1 Lettings for numerous ye......”

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Nov 14,2024
Minithumbup
By: 'Nicole'
Nov 14,2024
0 people found
this helpful
I have used number 1 Lettings for numerous years and they have been very helpful and always advising me about my properties. I would definitely recommend....
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“Number 1 by name.......”

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Oct 25,2024
Minithumbup
Dan
By: 'Debbie'
Oct 25,2024
0 people found
this helpful
Number 1Letting have managed our rental property right from day one in July 2019, up to earlier this month when we sold it. The service we have received has been absolutely 1st class in every way. We have never had cause to even consider using another ...
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By: Paul Singleton
Oct 31, 2024
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Hi Debbie and many thanks for the great review. We have a great team in Pontefract and Dan is a very experienced member of the team. All the best for the future from everyone at the Number 1 Team! ...

“Amazing!...”

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Sep 08,2024
Minithumbup
By: 'Josh'
Sep 08,2024
0 people found
this helpful
From the second we enquired about renting the property up until vacating it after buying our first home, number 1 lettings were amazing. Excellent service and communication throughout and unlike a lot of letting agents you are treated as a person rather than a customer! Myself ...
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“Exemplary Service...”

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Aug 21,2024
Minithumbup
Dan
Paul
By: 'Landlord - R'
Aug 21,2024
0 people found
this helpful
Let my property through Number1 last year and the experience has been exemplary throughout for both me and my tenants. Constantly going the extra mile, couldn't recommend them more. Thanks Paul, Tracey, Dan, Sue, Hayley, Clair, Stacey and all the team....
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By: Paul Singleton
Aug 28, 2024
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We have a great team at Number 1 Letting and it all feels worthwhile when someone takes time out of their day to write a review stating that there would happily recommend us. Thank you so much from the Number 1 Team. ...

“Number 1 letting have been a brilliant lettin......”

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Aug 14,2024
Minithumbdown
By: 'Gemma'
Aug 14,2024
0 people found
this helpful
Number 1 letting have been a brilliant letting agency over the past two year. They are quick to address any issues and are always on hand....
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By: Paul Singleton
Aug 28, 2024
View all comments (1)
Hi Gemma, thanks for taking the time to write your review. We genuinely care about our tenants and we try very hard to make things run smoothly. It’s nice to be recognised as a team for the work we do. All the best from the Number 1 Team. ...

“Me and my partner were locked out of our apar......”

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Aug 12,2024
Minithumbup
Dan
By: 'Liam Tymon'
Aug 12,2024
0 people found
this helpful
Me and my partner were locked out of our apartment and proceeded to call the emergency number. A man got in touch with Dan Bolding and he came out with a spare key bearing in mind it was out of work hours, we are extremely ...
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By: Paul Singleton
Aug 28, 2024
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We are glad we could help in this situation. Dan did go over and above to help you but it’s important to us that we do the best we possibly can for our tenants. Thanks for the review! ...

“Throughout our application and referencing st......”

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Jul 22,2024
Minithumbup
Stacey
By: 'Kaitlyn'
Jul 22,2024
0 people found
this helpful
Throughout our application and referencing stages we spoke with several different agents at Number 1 Lettings, all of whom were friendly and professional and kept us informed every step of the way. A particular thanks to Stacey and Jada who went above and beyond for us ...
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“Throughout our application and referencing st......”

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Jul 22,2024
Minithumbup
Stacey
By: 'Kaitlyn'
Jul 22,2024
0 people found
this helpful
Throughout our application and referencing stages we spoke with several different agents at Number 1 Lettings, all of whom were friendly and professional and kept us informed every step of the way. A particular thanks to Stacey and Jada who went above and beyond for us ...
read full review
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By: Paul Singleton
Aug 28, 2024
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Many thanks Kaitlyn for your great review. We all hope you are happy in your new home. All the best from the Number 1 team! ...

“Number 1 have been fantastic from the moment ......”

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May 17,2024
Minithumbup
Tracey
Clair
By: 'Ellie'
May 17,2024
0 people found
this helpful
Number 1 have been fantastic from the moment we moved into one of their properties. Everything super clear and you are never in the dark with them. Just on viewings alone on the first time we moved into their property they went above and beyond to ...
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By: Paul Singleton
May 19, 2024
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Hi Ellie, thanks for such a detailed positive review. I know it’s been tough for you as the Landlord decided to sell the property and we’ve managed to help you move into a new property. You’ve both been great to deal with and the whole team at Number 1 Letting wish you both all the best in your new home. ...

“Number one lettings...”

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May 04,2024
Minithumbup
By: 'Angie'
May 04,2024
0 people found
this helpful
I have been dealing with Number one lettings / Park Row in Pontefract for the last 5 years and have found them extremely approachable and helpful. Anything I needed to know or help with they were always at hand and sorted out any issues quickly and hassle ...
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By: Paul Singleton
May 09, 2024
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Hi Angie, thanks for your kind comments. all the team at Number 1 Letting wish you all the very best in your new home. ...

“Nothing but great things to say about Number1......”

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Apr 24,2024
Minithumbup
Tracey
Paul
By: 'Stuart'
Apr 24,2024
0 people found
this helpful
Nothing but great things to say about Number1Letting, especially Tracey, Paul and Dan!! We've dealt with them for 4.5 years and they've always been incredibly friendly and helpful! Thanks for everything guys!...
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By: Paul Singleton
Apr 24, 2024
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To be fair to you it’s also been a pleasure dealing with you too. I hope that your new property in York works for you all and we all wish you every success for the future. The Number 1 team. ...

“Helpful, Communicative and Proactive...”

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Mar 19,2024
Minithumbup
Gemma
By: 'Jon'
Mar 19,2024
0 people found
this helpful
Having been a homeowner for 10 years, a change in personal circumstance had forced me into renting at short notice. Gemma was, and continues to be, an incredible help with the whole process. Knowing she was so on top of everything with the move took away ...
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By: Paul Singleton
Apr 24, 2024
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Hi Jon and thanks for finding the time to post a great review. We have a great team at Number 1 Letting and Gemma is a great team member. All the Best from the Number 1 team. ...

“I haven't moved for 33 years so very daunting......”

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Mar 12,2024
Minithumbup
Gemma
By: 'Julie'
Mar 12,2024
0 people found
this helpful
I haven't moved for 33 years so very daunting. Gemma talked me through everything and has been amazingly helpful . Give above and beyond tk keep me calm during this massive move in my life ....
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By: Paul Singleton
Apr 24, 2024
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33 years is such a long time and I can appreciate how daunting this must have been for you. I’m glad that Gemma was there for you and it all went smoothly. All the Best from the Number 1 Team. ...

“First Time experience with any agency and Gem......”

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Feb 27,2024
Minithumbup
Gemma
By: 'Bisma'
Feb 27,2024
0 people found
this helpful
First Time experience with any agency and Gemma was an absolute sweetheart She made the whole process so smooth and was available for my every question which I had in my mind as a tenant Thankyou Gemma for making this process so smooth...
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By: Paul Singleton
Apr 24, 2024
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Hi Bisma and thanks for the great review. Gemma is a great team member and tries hard to make things run smoothly. Thanks for finding the time to post a review. The Number 1 team. ...

“What a super team of people to work with. Let......”

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Dec 21,2023
Minithumbup
Abbie
Stacey
By: 'Hewison'
Dec 21,2023
0 people found
this helpful
What a super team of people to work with. Letting our rental property has been a breeze working with this firm. Abbie and Stacey were very professional, polite and knowledgeable. All calls returned and all questions answered with expediency and clarity. I am very pleased ...
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By: Paul Singleton
Feb 15, 2024
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Thank you so much for such a positive review. The staff are very passionate about what they do and this shines through. Thanks again from the Number 1 team. ...

“Brilliant...”

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Nov 17,2023
Minithumbup
By: 'Alec John Howarth'
Nov 17,2023
0 people found
this helpful
Efficient, helpful and quick acting, all in all a superb service, wouldn't hesitate to recommend and use again in an instant. Thank you....
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By: Paul Singleton
May 15, 2024
View all comments (1)
Many thanks for the 5* review. We have a great team at Number 1 Letting and they all give 100%. All the best for the future! ...

“Tenants Beware...”

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Nov 13,2023
Minithumbdown
By: 'Mr Craig J Wright'
Nov 13,2023
1 people found
this helpful
100% focused on the landlord. The photos on Rightmove were not recent and was completely inaccurate. We lived in a property in South Milford and had issues from day 1. Following a professional clean we found the previous occupiers underwear, dried food on the wall, disgusting carpets ...
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By: Paul Singleton
Aug 29, 2024
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Hi Craig, firstly thank you for pointing out that we are landlord focused as this is absolutely correct. We ultimately work for the landlord but we try very hard to look after all our tenants as well. In relation to the washing machine, that was available for your use and as stated in the contract you are responsible for the repairs on this or alternatively it can be disposed of by yourselves (which is usually at zero cost as scrap dealers are happy to collect for free). In relation to the energ ...

“Great service from Number 1 Lettings. i'm not......”

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Sep 05,2023
Minithumbdown
By: 'Sajad'
Sep 05,2023
0 people found
this helpful
Great service from Number 1 Lettings. i'm not local to where my property is and i was recommended Number 1 Lettings and they have been absolutely great. As a landlord, you want the least amount of hassle as possible and Number 1 Lettings ensures that. They did all ...
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By: Paul Singleton
Oct 09, 2023
View all comments (1)
Hi Sajad and thanks for the great review of Number 1 Letting. We manage a lot of property for Landlords that are out of area, many abroad and communication is key! We’ve been in business in excess of 15 years and luckily have a great team of staff. Many thanks for taking the time to post your review! The Number 1 Team. ...

“First time landlords......”

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Jun 05,2023
Minithumbup
Gemma
Abbie
By: 'Gary'
Jun 05,2023
1 people found
this helpful
As first time landlords, we couldn’t have asked for a better team to help us through the process. Abbie, Gemma and the rest of the team at Number 1 have been simply fantastic. Excellent, rapid communication with honest advice whilst managing our expectations along the ...
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Was this helpful? Yes
By: Paul Singleton
Oct 09, 2023
View all comments (1)
Hi Gary, firstly thank you for posting a great review it is very much appreciated. We’ve been around for a long time now, in fact in excess of 15 years, and I’m proud to say that we have a fantastic team that are all very knowledgeable. Thanks once again for your kind review! ...

“Happy tenant...”

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May 30,2023
Minithumbup
By: 'D Thompson'
May 30,2023
1 people found
this helpful
Up until recently I was a tenant with Number 1 Letting for 10 years. Over this time the staff couldn’t have been more helpful. They dealt with all my issues and repairs very promptly and efficiently. I would highly recommend them....
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By: Paul Singleton
Oct 09, 2023
View all comments (1)
It’s nice to hear a review from one of our tenants. I’m so pleased that you had a great experience with us and we all wish you all the very best for the future. ...

“Highly Recommend Number 1 Lettings...”

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May 29,2023
Minithumbup
Gemma
By: 'Annie'
May 29,2023
1 people found
this helpful
Gemma has been amazing throughout our experience in renting a property with Number 1 Lettings. She ensured a speedy process and guided us step by step throughout. I would really recommend people visiting Number 1 Lettings who are looking for a stress free moving experience. Thank you ...
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Was this helpful? Yes
By: Paul Singleton
Oct 09, 2023
View all comments (1)
Hi Annie and thank you for such a great review. We try very hard to keep people in the loop when they are moving home. Gemma is very organised which is essential in this role. I hope everything goes well in your new home. Kind regards from the Number 1 Team. ...

“Brilliant customer service always keep you up......”

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Mar 16,2023
Minithumbup
Gemma
By: 'Ray'
Mar 16,2023
1 people found
this helpful
Brilliant customer service always keep you updated with what's happening thank you so much its much appreciated. Take care guys...
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By: Paul Singleton
Apr 20, 2023
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Hi Ray, thanks for the great review. Glad you were happy with our service and we wish you well in your new home. All the best from the Number 1 Team. ...

“Outstanding Customer Service...”

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Dec 19,2022
Minithumbdown
By: 'Agata and Dawid'
Dec 19,2022
1 people found
this helpful
We have been dealing with many agencies in the last 2 months and Number 1 Letting's customer service was outstanding....
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By: Paul Singleton
Apr 20, 2023
View all comments (1)
Dear Agata and Dawid, thank you so much for your review. It’s nice to hear that you think we were outstanding and I will ensure that all the staff are aware of your comments. All the best in your new home from the Number 1 Team! ...

“Best Service in a long time...”

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Nov 11,2022
Minithumbup
Gemma
By: 'Jack'
Nov 11,2022
1 people found
this helpful
What can I say other than the best service I have received in a long time. Gemma's customer service is relentless and you can tell she has much experience. Her dedication to the client is amazing. She is 100% not a reactive staff member but a ...
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Was this helpful? Yes
By: Paul Singleton
Dec 12, 2022
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Gemma is a great member of the team and strives to do a job thoroughly. Many thanks for taking the time to write your review! ...

“Consistently professional service by all, ens......”

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Nov 07,2022
Minithumbup
Stacey
Dan
By: 'Landlord'
Nov 07,2022
1 people found
this helpful
Consistently professional service by all, ensuring speedy start to tenancy with excellent advice regarding rentable values and referencing of tenants....
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By: Paul Singleton
Dec 12, 2022
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Many thanks for your review. We have a great team at Number 1 and have just won Letting Agent of the Year for the 7th year in a row! ...

“I cannot thank you enough...”

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Oct 13,2022
Minithumbup
Gemma
By: 'Manda'
Oct 13,2022
1 people found
this helpful
Very happy and extremely grateful for all the work Number 1 have done and continue to do. A special shout out to Gemma who has gone ‘above and beyond’ recently helping and liaising on my behalf with the other teams to get the property repaired and ...
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By: Paul Singleton
Dec 12, 2022
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Many thanks for your review. It’s nice when someone takes the time to sit down and write a review. We really appreciate it and will strive to look after you going forwards! ...

“Really helpful team...”

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Oct 10,2022
Minithumbup
Abbie
By: 'Martin'
Oct 10,2022
1 people found
this helpful
Really helpful team both in the office and when viewing properties. As first time renters we weren't sure of the process but the whole team helped us through at every step of the way and never made us feel as if we were asking stupid ...
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By: Paul Singleton
Oct 12, 2022
View all comments (1)
We have a great team at Number 1 Letting and I’m pleased we made it easy for you. We wish you all the best in your new home from the Number 1 Team! ...

“Excellent service!The team manage all my pro......”

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Sep 05,2022
Minithumbup
Abbie
By: 'Nicole'
Sep 05,2022
0 people found
this helpful
Excellent service! The team manage all my properties and nothing is too much Trouble for them. Feel in safe hands and everything is taken care of....
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By: Paul Singleton
Sep 06, 2022
View all comments (1)
Hi Nicole, you ‘are in safe hands’, we are hands on and our mission is to give a first class service to both tenants and landlords alike. Thanks for putting your faith in us. All the best from the Number 1 Team. ...

“I have used Number 1 Lettings for many years.......”

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Aug 23,2022
Minithumbup
Stacey
Abbie
By: 'Nicola Hale - Graham LESLIE Rentals'
Aug 23,2022
1 people found
this helpful
I have used Number 1 Lettings for many years. Excellent customer services, very professional and pro active. I would highly recommend. Fantastic team and they cannot do enough for you....
read full review
Was this helpful? Yes
By: Paul Singleton
Aug 24, 2022
View all comments (1)
Hi Nicola, thanks for the review and thanks for your continued support of Number 1 Letting. We must have literally found you dozens of quality tenants over the years. All the best from the team! ...

“Excellent customer service and attention to d......”

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Aug 12,2022
Minithumbup
Abbie
Nicole
By: 'Fiona'
Aug 12,2022
1 people found
this helpful
Excellent customer service and attention to detail. Everything I needed to know was ready and available when I picked up the keys to my house. I have my own property portfolio and the service offered by Number 1 letting takes some beating. Little things, like a ...
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By: Paul Singleton
Aug 15, 2022
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We try really hard to give a 100% service and it’s nice when that’s recognised. Many thanks for the great review. All the best from the Number 1 Team. ...
Staff picture Abbie
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Staff picture Tracey
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Staff picture Stacey
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Staff picture Jodie
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Staff picture Dan
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Staff picture Gemma
Staff picture Hayley
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Staff picture Paul
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Staff picture Nicole
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Staff picture Clair
Staff picture Sue
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Staff picture Mandy
Staff picture Charlotte

Tenant Fees

TENANT FEES SCHEDULE

NEW ASSURED SHORTHOLD TENANCIES (ASTs) SIGNED ON OR AFTER 1ST JUNE 2019

Reservation Fee (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Bond (per tenancy. Rent under £50,000 per year)
Five weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Bond (per tenancy. Rent of £50,000 or over per year)
Six weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Company Lets
£480 (inc. VAT) application and referencing fee per a company let.


Number 1 Letting is part of the following schemes:
Client money protection scheme: Client Money Protection (CMP)
Redress scheme: The Property Ombudsman
Last updated at 06/06/2019, 1:40 PM by James
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance please email our Lettings Manager Tracey Brown at [email protected].
Last updated at 10:14 AM 20/06/2016 by allAgents

Awards won by Number 1 Letting, Pontefract WF8 1AN



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Number 1 Letting

Branch - Pontefract, WF8