100% lettings valuation accuracy
71% lettings fee satisfaction
Aug 22,2022
Aug 22,2022
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Untrustworthy at every stage, increased service charges 2.5x in a single year, spent £20,000 on a rude on street washer without consulting the development, charge £1,000+ a year on sinking fund (back pocket) and then lie through their teeth after promising to reduce. Avoid at all costs.
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Latest Reviews
2nd Oct 2024
reviewed by 'Ali'
23rd Jan 2024
reviewed by 'Ann-Marie'
9th Sep 2023
reviewed by 'M W'
4th Jun 2023
reviewed by 'Farid Mahdi'
21st Apr 2023
reviewed by 'Andrei'
Opening Hours
Address
Peabody Trust
45 Westminster Bridge Road
Lambeth,London
Greater London
SE1 7JB
0800 022 4040
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 71% | £495 | £925 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 8 | 0 | 0 | 0 | 2 | 1 | 4 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 02,2024
Oct 02,2024
0
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Absolutely shit Peabody
My flat leaking living room and my kid room floor is wet my carpets wet wall is wet
For 3 weeks I have reported they keep coming check and they going they don’t do anything crazy
I have changed 2 carpets until now
...
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Jun 14,2024
Jun 14,2024
2
people found
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I've held of writing this review, praying, wishing, actually BEGGING them for a response but unfortunately after crying today and the lady on the phone 'huffing' at me that I had called again, I have no choice. My solicitor and I are STILL waiting for ...
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Jan 23,2024
Jan 23,2024
1
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Heartless. Qualified buffoons..
How could they do major works, I mean every single room (taking down ceilings, knocking down walls) and expect me to live in the property. I had to move out for 18 days and still had to pay the rent. I went through ...
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Sep 09,2023
Sep 09,2023
2
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If I could warn you. DO NOT buy a shared ownership property from Peabody.
Imagine saving up your whole life to buy a property and finally having everything in order. You pick a new building because it is clean and safe in a great area.
...
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Jun 04,2023
Jun 04,2023
1
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When we were sold the apartment it was mentioned it will be private rents on first 2 floors. After we moved in we found out it is not private. Unfortunately some of these tenants have caused major issues in the building: drugs, armed police attending the ...
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Apr 21,2023
Apr 21,2023
3
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I am one of the leasehold residents in a new building (7 years old) and I have been living here for the past two years.
I just experienced a mice infestation issue, which was also experienced (alongside ant infestation stories) by almost all the leasehold tenants ...
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Feb 23,2023
Feb 23,2023
3
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Do not get a home with this company.
We bought a new build through Peabody in August-September 2022.
It's very obvious they must have paid someone off for the final inspections of the property. There are so many faults. Each month something else appears that should ...
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Feb 04,2023
Feb 04,2023
0
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PEABODY ARE RUBBISH. LIVING AT PEABODY HAS BEEN THE WORST PERIOD OF MY LIFE. THE STAFF ARE SHEER HELL. MOST OF THEM HAVE BEEN IN PRISON. THEY ARE EVIL...
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Oct 28,2022
Oct 28,2022
0
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Worst housing association you will ever come across, charge you for services which never happen, along with non-existent resident officers and customer care. Disgusting organisation!...
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Aug 22,2022
Aug 22,2022
0
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Untrustworthy at every stage, increased service charges 2.5x in a single year, spent £20,000 on a rude on street washer without consulting the development, charge £1,000+ a year on sinking fund (back pocket) and then lie through their teeth after promising to reduce. Avoid at all costs....
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May 13,2022
May 13,2022
4
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Absolutely shocking with trustpilot removing reviews. They had terrible reviews a few months ago but now it looks ok. I moved into a property i waited 3 years for. I have stage 4 lung disease and chronic arthritis. I moved in and immediately knew their we're massive ...
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Jan 13,2022
Jan 13,2022
0
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Worst housing ever. Ratings and comment removed on trustpilot and given better star rating. Trustpilot isn't honest at all. Avoid at all costs....
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Mar 01, 2022
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Peabody think it's acceptable to leave their tenants without water on numerous occasions in the block, they know there's a problem but won't pay for a permanent fix. Quick enough to demand their extortiante rent though ...
Nov 13,2020
Nov 13,2020
6
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Is it acceptable that after three and a half months I am still waiting to have the taps in the bathroom changed. During all this time there has been a constant leak. And despite a complaint and even contacting the housing ombudsman, Peabody and its ...
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Nov 22,2019
Nov 22,2019
9
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If I could leave no stars I would.
I’m a tenant with Peabody and I can’t wait to leave this organisation. I don’t know how the regulators have allowed this organisation to still be in operation, considering the magnitude of failures on ...
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Aug 06,2019
Aug 06,2019
4
people found
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First time property buyers please beware and do your research. I have for years struggled with various issues with Peabody / Family Mosaic as a resident of their property.
These include: Leaky Roofs, Broken Communal Doors, Lack of cleaning communal areas, neighbourhood managers absent and do ...
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Dec 07,2018
Dec 07,2018
6
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Peabody trust has been the worst landlord I've ever experienced. There contractors are even worse. appalling state of Victorian properties they do not keep the property up to scratch. It's down to the tenants to constantly report the same problem until they come in bodge ...
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Jan 23, 2024
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I had a solicitor and Peabody arranged to come and fix the damp, mold and all the broken down partd of the property. The problem is once they start the work the solicitor has no more power. They did every single room in the property. They tore down my living room ceiling and my bathroom wall. They didn't cover anything and I had to move out of the property for just over 2 weeks. They still took there rent though. I took photo's and went through the complaint process. The damage to my carpets and ...
Mar 26,2012
Mar 26,2012
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Peabody are good - they seem responsible and are responsive to calls and emails. They also have been quick on repairs and responding to requests or complaints....
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