3 Star Review
Aug 19,2022
By:
'Nilanjan'
Aug 19,2022
Branch: Surbiton, 383 Ewell Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: KT6
Branch: Surbiton, 383 Ewell Road
Lettings (as a Tenant)
Postcode: KT6
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We have arrived to UK last month and everything was new to us. Let me say thanks first to Kelly, Elizabeth who really helped us a lot We reached out to tolworth Greenfield agency via zoopla for our new flat, they were pretty quick to arrange and confirm the flat for us.
But afterwards they were pretty inattentive, no prooor information we are getting. Every time we need to call them to get an information. We are new here and unaware about so many things. Even just before our moving days no one even bothered to inform for deposit money, flat related information and all. In that case as well I need to call by myself and asking about when I can transfer the amount.
This is unacceptable service, though Kelly from administration team, Elizabeth from letting team helped a lot at the end. Those three star only for them.
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