“Terrible experience while attempting to sell ......”
1 Star Review
Aug 18,2022
By:
'Annoyed'
Aug 18,2022
Branch: London, 61-63 Honor Oak Park
Services: Sales (as a Vendor)
Sold price: £267000
Would you recommend?: Yes
Postcode: SE23
Branch: London, 61-63 Honor Oak Park
Sales (as a Vendor)
Sold price: £267000
Postcode: SE23
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Terrible experience while attempting to sell my flat (forest hill). Since Richard Riley left in early 2022 their service has declined massively. My buyers wrote a letter to me because they were worried that messages were not getting through (they weren’t). They never reurned calls from other agents in the chain, they rarely returned my calls, they have not told me that my sale has fallen through for at least a week now (the buyers told me directly). Pre-sale they were very good but that was back in 2021! Several times the phrase ‘that is not the service we aspire to provide’ which initially sounds thoughtful, but after several uses it loses its shine.
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