Camden London, London, NW1
4.4/5, 157 reviews
87% recommended
74% lettings valuation accuracy
90% lettings fee satisfaction
London Residential - Click to Visit Our Website

“Very, very, very bad agency. DO NOT USE THEM UNDER ......”

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Feb 27,2013
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By: 'FED'
Feb 27,2013
8 people found
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Very, very, very bad agency. DO NOT USE THEM UNDER ANY CIRCUMSTANCES. Made one appointment to view a flat and they hadn't even bothered to get the keys for the property so I was then kept waiting in their office for over half an hour whilst they phoned round other agencies who might or might not have the keys - admitted might not be able to get them at all so, after organsing day round this, would have to return another time as and when keys could be found!.

Flat No. 2 - would not have left this review but have just had near-identical experience with them. Was due to meet at office but thought would give street/area a quick recce first. Bad udea as tel call (voicemail) stating that, again, couldn't find keys so would rearrange for Monday. In the real world, who can do that - i.e be availablle at zero notice!

Tel agency to ask what on earth happened - response, tough but would have to wait for Monday's call. Really, really stupid but did - no call until late pm to arrange for today pm! Have decided not going to risk it. Other agencies have properties they deal with so why use this useless, unprofessional lot.

LANDLORDS AND TENANTS - GIVE THEM A WIDE BERTH, YOU CAN DO BETTER!
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Latest Reviews

View all Reviews 157
3rd Sep 2021
reviewed by 'Sandra'
“Ok, don't even know where to start... PLEASE, read all the lowest reviews and that's the truth about this agency. ......”
20th Apr 2021
reviewed by 'Michele'
“Total nightmare. So far I've lost thousands of pounds dealing with these people. First in sales due to them assuring ......”
15th Mar 2021
reviewed by 'JB'
“Mishaal has been very helpful.and gets matter resolved. Good quality service. Timely help without fuss. Professional agents located centrally ......”
16th Nov 2020
reviewed by 'cecilia'
“The staff is always helpful and very reactive. They do provide a great service and always answer quickly any enquiries ......”
4th Sep 2020
reviewed by 'Rakhee'
“Since I've been with the company for almost 8 years, I can honestly say that whilst Emmanuel Dodd has been dealing ......”
25th Aug 2020
reviewed by 'Oliver'
“The absolute worst renting experience start to finish. Terrible contract with missing terms and completely bizarre not needed terms. Absolutely ......”
Opening Hours
  • Monday: 08:45 - 19:00
  • Tuesday: 08:45 - 19:00
  • Wednesday: 08:45 - 19:00
  • Thursday: 08:45 - 19:00
  • Friday: 08:45 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

London Residential
103 Parkway
Camden Town,London
Greater London
NW1 7PP
020 7424 3222

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 74% 90% £360 £4,001
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
19 6 76 10 11 0 17 0 13 5
Areas covered
  • NW1
  • King's Cross
  • NW3
  • Primrose Hill
  • NW5
  • Bloomsbury
  • WC1
  • Belsize Park
  • N1
  • Kentish Town
  • N7
  • London
  • Tufnell Park
  • Archway
  • Somers Town
  • Chalk Farm
  • Gospel Oak
  • Highgate
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings
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Latest Properties

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“Zero stars...”

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Sep 03,2021
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By: 'Sandra'
Sep 03,2021
0 people found
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Ok, don't even know where to start... PLEASE, read all the lowest reviews and that's the truth about this agency. THE WORST I have ever dealt with in my 15+ years in London. HORRENDOUS is an understatement. Dealt with them for 3 years since the property was ...
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“Total nightmare. So far I've lost thousands o......”

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Apr 20,2021
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Michael
By: 'Michele'
Apr 20,2021
5 people found
this helpful
Total nightmare. So far I've lost thousands of pounds dealing with these people. First in sales due to them assuring me the buyer had a mortgage offer. 4 months later no sale and many thousands down. Then they misrepresented how my flat was going to be ...
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“Mishaal has been very helpful.and gets matter......”

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Mar 15,2021
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mishaal
By: 'JB'
Mar 15,2021
0 people found
this helpful
Mishaal has been very helpful.and gets matter resolved. Good quality service. Timely help without fuss. Professional agents located centrally in London...
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“The staff is always helpful and very reactive......”

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Nov 16,2020
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By: 'cecilia'
Nov 16,2020
0 people found
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The staff is always helpful and very reactive. They do provide a great service and always answer quickly any enquiries via phone or email. Any kind of issue with my new apartment is quickly being fixed !...
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“Since I've been with the company for almost 8......”

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Sep 04,2020
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Emmanuel
By: 'Rakhee'
Sep 04,2020
0 people found
this helpful
Since I've been with the company for almost 8 years, I can honestly say that whilst Emmanuel Dodd has been dealing with my property just quite recently, I have been really satisfied. He is efficient, approachable and friendly which in all honesty I haven't had over ...
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“The absolute worst renting experience start ......”

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Aug 25,2020
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By: 'Oliver'
Aug 25,2020
2 people found
this helpful
The absolute worst renting experience start to finish. Terrible contract with missing terms and completely bizarre not needed terms. Absolutely no help in any scenario, a neighbor was throwing rubbish into our balcony for 6 months and at no point did London residential even try to ...
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“Cowboys...”

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Jun 08,2020
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By: 'Max'
Jun 08,2020
3 people found
this helpful
* I've let my property through them on and off for many years and this is just their latest scam. Absolute bunch of cowboys. Only last year I had to start a court claim against them to force them to hand over rent they'd not passed ...
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“I have always found Mishaal to be extremely p......”

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Feb 24,2020
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mishaal
By: 'serina'
Feb 24,2020
0 people found
this helpful
I have always found Mishaal to be extremely pleasant. She has always been able to communicate well between myself and the tenants and has dealt with a number of issues with the properties best interests at heart. I am very happy working with her and ...
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“a pay as you go estate agency...”

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Feb 19,2020
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Tanya
By: 'Caglar'
Feb 19,2020
1 people found
this helpful
a pay as you go estate agency, give your money and they are good. If not everything is in delay. Well done guys! (ironic)...
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“Thank you for organising the tax advice it wa......”

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Feb 18,2020
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By: 'Nikki'
Feb 18,2020
0 people found
this helpful
Thank you for organising the tax advice it was very helpful and much appreciated . Your service has always been very professional...
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“Very professional, friendly, with great under......”

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Feb 17,2020
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Liana
By: 'Nick'
Feb 17,2020
0 people found
this helpful
Very professional, friendly, with great understanding of the market. I have been with them a long time and very happy with the service provided. Would recommend London Res highly!...
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“Camille and Michael are great to deal with, a......”

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Feb 11,2020
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Camille
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Michael
By: 'Paul'
Feb 11,2020
0 people found
this helpful
Camille and Michael are great to deal with, always efficient and very friendly. They care about getting things sorted and always do so swiftly. A good team!...
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“Great service from Shauna. She was was very k......”

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Feb 07,2020
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Shauna
By: 'Dragan'
Feb 07,2020
0 people found
this helpful
Great service from Shauna. She was was very kind and helpful when showed me the properties and explained well the rental process. Happy to work and deal with her....
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“We rented a flat with London Residential and ......”

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Feb 06,2020
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Stevie
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Tanya
By: 'Luke'
Feb 06,2020
0 people found
this helpful
We rented a flat with London Residential and had a very positive experience. From start to finish Tanya and Stevie were supportive. My situation was a bit more complicated than usual and they were very accommodating. The move in process was straightforward and questions after ...
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“Josephine is an absolute star, her attention ......”

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Dec 03,2019
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By: 'Sharon'
Dec 03,2019
0 people found
this helpful
Josephine is an absolute star, her attention to detail and her availability whilst selling my Kentish Town home were immense!!! Jo worked extremely hard in getting people through the door with an average of two to three viewings each week, which is no mean feat ...
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“Josephine exceeded all expectations. Her prof......”

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Dec 02,2019
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By: 'SAAVIK'
Dec 02,2019
0 people found
this helpful
Josephine exceeded all expectations. Her professionalism was only eclipsed by her tenacity. There is a 12 week backlog for Camden Council Searches and I can honestly say, if it hadn't been for her persistence, I am certain that we would not be in our lovely new ...
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“Absolutely terrible service. Avoid this compa......”

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Nov 14,2019
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Michael
By: 'Simon'
Nov 14,2019
3 people found
this helpful
Absolutely terrible service. Avoid this company at all costs. This company focusses on profits and nothing else. They have used aggresive tactics to trick us in to signing a longer contract than required, and since day one, they have been unhelpful and dismissive when anything ...
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“Stress-free sale!...”

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Oct 24,2019
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By: 'Christopher'
Oct 24,2019
0 people found
this helpful
Earlier this year I chose to put my property on the market with London Residential. Less than six months later the property is sold with minimal stress and for a price that I am very happy with. Josephine put a lot of effort into marketing ...
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“I just bought my first property using the services of ......”

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Oct 02,2019
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By: 'Dee'
Oct 02,2019
0 people found
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I just bought my first property using the services of London Residential and have dealt with Josephine Dayan and sometimes Liana Loporto. Having heard many horror stories about estate agents and having met many of them who were taking me to properties that were outside ...
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“Amazingly helpful and prompt...”

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Aug 05,2019
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By: 'Gwen'
Aug 05,2019
0 people found
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Amazingly helpful and prompt in working through our account and tenancy. Explained every stage of process and let us know what we needed to do....
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“Leak...”

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Jun 28,2019
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Clyde
By: 'Clyde'
Jun 28,2019
0 people found
this helpful
Property manager sent a repair man on the same day and accommodated our attendance schedule. Can’t expect better. Many thanks!...
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“Camille is great!...”

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Jun 11,2019
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Camille
By: 'Anon'
Jun 11,2019
0 people found
this helpful
Had a fantastic time working with Camille. She is responsive and was able to sort out our problems quickly and easily....
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Comment on agent fees
Fees are high, but not applicable anymore after fees ban.
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“Camille's excellent help on check in...”

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Jun 04,2019
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Camille
By: 'Kiera'
Jun 04,2019
0 people found
this helpful
I'd like to acknowledge Camille's help and support during our first week of moving into the property - very quick response to some moving in snags and issues, and always helpful with her responses and suggestions....
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“excellent...”

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May 03,2019
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hayley
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Tanya
By: 'kian'
May 03,2019
0 people found
this helpful
Hayley and tanya is prompt and professional in all aspects, communication, feedback, ability to follow client requests Many thank you...
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“Excellent...”

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May 02,2019
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Tanya
By: 'Manuel'
May 02,2019
0 people found
this helpful
We had an absolutely amazing experience with London Residential, especially with Tanya, Joe, and Camille, they have been amazing a super professional. Joe helped us to find the property, and all the process was super easy and quick thanks to him, and Tanya made the ...
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Comment on agent fees
Good, It's worth every penny.
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“Professional and prompt service...”

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Apr 19,2019
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Camille
By: 'chris'
Apr 19,2019
0 people found
this helpful
Camille responds to requests promptly, in a clear and concise manner. Repairs and problem solving have been quickly and correctly attended to. This gives us, as landlords, confidence that our property is being properly managed and our tenants are being well looked after on our ...
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Comment on agent fees
Market rate. Good value for the service provided
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“Owner...”

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Apr 18,2019
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Camille
By: 'Socrates'
Apr 18,2019
0 people found
this helpful
Camille is prompt and professional in all aspects, communication, feedback, ability to follow client requests. A pleasure working with her....
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Comment on agent fees
Good
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“I was struggling to find somewhere, and this was the ......”

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Apr 12,2019
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By: 'mjr'
Apr 12,2019
0 people found
this helpful
I was struggling to find somewhere, and this was the first and only agent I encountered in months of searching, who really seemed to go the extra mile to set up a quick working relationship and help me make a decision once we had looked ...
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Comment on agent fees
acceptable for london
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“Thank you for the excellent work!...”

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Apr 10,2019
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By: 'Christian'
Apr 10,2019
0 people found
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It has been a joy working with Josephine who throughout the process of purchasing a property in Camden has been most supportive, responsive and offered excellent advice and guidance. In comparison this has been by far my best professional experience with an estate agency - ...
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“Efficient...”

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Apr 08,2019
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Liam
By: 'TimberB'
Apr 08,2019
0 people found
this helpful
I have been letting my property with London residential for 4 years now and I found there service to be adequate for the first few years, and since Liam Underwood took over dealing with me it has become very efficient. Thank you Liam you have been ...
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Comment on agent fees
I would say the fees are fairly average but always good to negotiate if you can.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:27 PM 30/11/2017 by Tanya

Awards won by London Residential, London NW1 7PP



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London Residential

Branch - Camden London, London, NW1

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