0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Aug 17,2022
Aug 17,2022
0
people found
this helpful
this helpful
very disappointed. being told that the owner of the property no longer wanted to rent the house to me. I agreed to pay at least 6 months' rent in front and so looking forward to moving in. I do not understand why a landlord will not rent to a tenant who is willing to pay at least 6 months' rent in front. I spent a lot of effort looking for a house... I am very disappointed.
I called Homelet and was told that Homelet did not carry out my reference check, they would only do so after the agency viewed my application.
I called Homelet and was told that Homelet did not carry out my reference check, they would only do so after the agency viewed my application.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
17th Aug 2022
reviewed by 'Meihua Gan'
Opening Hours
Address
Robinsons Sales & Lettings
1 Old Elvet
Durham
County Durham
DH1 3HL
0191 386 2777
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 99% | £500 | £500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Aug 17,2022
Aug 17,2022
0
people found
this helpful
this helpful
very disappointed. being told that the owner of the property no longer wanted to rent the house to me. I agreed to pay at least 6 months' rent in front and so looking forward to moving in. I do not understand why a landlord will not ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 17, 2022
View all comments
(1)
Thank you for taking the time to write a review, we appreciate everyone's feedback. However, in this instance, I feel your review has nothing to do with the service provided from Robinsons. It comes down to the fact, that you are disappointed the landlord unfortunately for you, opted for another applicant for their property. This decision has nothing to do with the service the lettings office provide. We would love to help you find another property, so if there are any that comes up, we can cont ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Kind regards, Keith Mason Senior Manager