Martin & Co
Doncaster, DN1
3.4/5, 23 reviews
65% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
79% lettings fee satisfaction

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“Worst tenancy ever...”

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Aug 16,2022
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By: 'Kamila'
Aug 16,2022
0 people found
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They are the worst letting agents I've ever seen and I've been a tenant for 15 years, including 5 years in the UK. They are shocking, if you are a tenant or a landlord, you should definitely avoid them. They put me (when I was 9 months pregnant) with my husband in an old-fashioned home without any basic check to make sure everything works properly. For the first few days we saw that the boiler is not working, the shower is not connected and there is a leak in the kitchen. Then they sent us a contractor who preferred to just stand and look, call friends and eat crisps rather than do his job. When we started refusing access, because the contractor did not perform his work as it should be (for example, he was changing the toilet flush 6 hours!, saying 'oh, that's fine, I earn 30£ per hour') and we wrote to the agency that we would like to move out, they sent us an eviction notice. I could write a lot more, but it's not worth it. They gave us a lot of stress and frustration. The only nice person in the office is Lauren, who always apologizes for any inconvenience. The rest of the staff are more than rude, terrible and extremely unfriendly, without any empathy. They are so extremely rude that they can even shout at you in your own home. Lauren, you should consider moving your job to any better company, as you are a polite person, not up to 'Monsters & co's' standards. ;) And to anyone: please, do not rent house on 2 Lime Avenue, it might look nice in the first glance, but it's a hovel. ;)
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Latest Reviews

View all Reviews 23
26th May 2024
reviewed by 'Carrie'
“Terrible, lack of communication. I was given an app to track my house sale progress and never heard from a ......”
16th May 2024
reviewed by 'eniko iacob'
“Thank you very much Lauren for your implication and for your patience !🙏 I'm very happy because i change the house!...”
3rd May 2024
reviewed by 'Mace'
“Photo 1 in review by Florin Npt Photo 2 in review by Florin Npt Photo 3 in review by Florin Npt Photo 4 in ......”
16th Aug 2022
reviewed by 'Kamila'
“They are the worst letting agents I've ever seen and I've been a tenant for 15 years, including 5 years in the ......”
11th Mar 2022
reviewed by 'M.Langhorne'
“I have a property that has been rented out by Martin and Co for a good number of years now. ......”
22nd Feb 2022
reviewed by 'Esin Efir'
“Martin & Co has been managing my Property over 4 year and had no issues or headache from start to finish. I ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Address

Martin & Co
38 Hall Gate
Doncaster
South Yorkshire
DN1 3NR
01302 343494

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £60,000 £210,000
Lettings 100% 79% £500 £895
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 1 9 5 2 1 1 0 1 1
Areas covered
  • DN1
  • DN12
  • DN6
  • DN11
  • DN2
  • DN7
  • DN3
  • DN8
  • DN4
  • DN9
  • DN5
  • DN10
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Terrible service...”

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May 26,2024
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By: 'Carrie'
May 26,2024
1 people found
this helpful
Terrible, lack of communication. I was given an app to track my house sale progress and never heard from a human being unless I chased them first. Errors in the listing. Lack of follow through on viewings. Negative attitude, suggesting I should put planning permission ...
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“Thank you very much Lauren for your implicati......”

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May 16,2024
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Lauren
By: 'eniko iacob'
May 16,2024
0 people found
this helpful
Thank you very much Lauren for your implication and for your patience !🙏 I'm very happy because i change the house!...
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“Trades men beware...”

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May 03,2024
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By: 'Mace'
May 03,2024
0 people found
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Photo 1 in review by Florin Npt Photo 2 in review by Florin Npt Photo 3 in review by Florin Npt Photo 4 in review by Florin Npt +15 3 City Lets Local Guide·114 reviews a month ago Brutally Shocking Reviews by tenants and prospective homebuyers ! My local window cleaner is 65 ...
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“Worst tenancy ever...”

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Aug 16,2022
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By: 'Kamila'
Aug 16,2022
0 people found
this helpful
They are the worst letting agents I've ever seen and I've been a tenant for 15 years, including 5 years in the UK. They are shocking, if you are a tenant or a landlord, you should definitely avoid them. They put me (when I was 9 months pregnant) ...
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“Exceptional service...”

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Mar 11,2022
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Lauren
By: 'M.Langhorne'
Mar 11,2022
0 people found
this helpful
I have a property that has been rented out by Martin and Co for a good number of years now. I have found Lauren Tarry extremely helpful and very efficient...an excellent contact for the Company. Listens and communicates extremely well....
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“Martin & Co has been managing my Property ove......”

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Feb 22,2022
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Lauren
By: 'Esin Efir'
Feb 22,2022
0 people found
this helpful
Martin & Co has been managing my Property over 4 year and had no issues or headache from start to finish. I would highly recommend everyone to use their services. Thanks to Lauren and all the staff for being very helpful and updating me throughout the process ...
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“Martin & Co are an excellent letting Company ......”

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Oct 29,2020
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Lorna
By: 'Jacqueline'
Oct 29,2020
0 people found
this helpful
Martin & Co are an excellent letting Company and I would recommend them to anyone wanting a professional, prompt and yet friendly service. I would always use them again if needed....
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“Recently sold my property through Martin and ......”

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Sep 16,2020
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Lauren
By: 'Emma'
Sep 16,2020
0 people found
this helpful
Recently sold my property through Martin and Co and couldn’t ask for a better agent. Excellent service and a lovely team!...
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“Recently bought my house through Martin and C......”

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Sep 16,2020
Minithumbup
By: 'Keith'
Sep 16,2020
0 people found
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Recently bought my house through Martin and Co, couldn't have asked for a better agent. Updated me through the whole process and always kept me in the loop. Would recommend to everyone....
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“Great experience...”

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Sep 15,2020
Minithumbup
By: 'Maisie'
Sep 15,2020
0 people found
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Really helpful and polite staff! Excellent service would definitely recommend to anyone looking for a property! Great office environment and portfolio...
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“Always friendly when they pick up the phone, ......”

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Sep 15,2020
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Robyn
By: 'Toby'
Sep 15,2020
0 people found
this helpful
Always friendly when they pick up the phone, always great service. No complaints from me, 10/10 would recommend. I would defiantly rent through them again....
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“Previously rented through this company, great......”

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Sep 15,2020
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Robyn
By: 'James'
Sep 15,2020
0 people found
this helpful
Previously rented through this company, great service and got my bond back straight away. All friendly staff on the phone and in the office....
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“Always used this agent and would never change......”

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Sep 14,2020
Minithumbup
By: 'Toby'
Sep 14,2020
0 people found
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Always used this agent and would never change. Always ensure I am happy and constantly update me. I always recommend them to friends and family. Best letting agent....
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“Helpful and friendly staff with such a profes......”

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Sep 14,2020
Minithumbup
By: 'Amber'
Sep 14,2020
0 people found
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Helpful and friendly staff with such a professional service. Fast and efficient with requests. I highly recommend them to everyone!!...
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“I used to rent and always had amazing service......”

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Sep 14,2020
Minithumbup
By: 'Nathan'
Sep 14,2020
0 people found
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I used to rent and always had amazing service, always helpful customer service and extremely helpful whenever I contacted them, would definitely use again....
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“Would NOT recommend for anyone wanting to ren......”

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Sep 03,2020
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By: 'Jade'
Sep 03,2020
0 people found
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Would NOT recommend for anyone wanting to rent a property!! Had our move in date pushed back with no notice. Landlord re painted most of the walls white, including every windowsill, ledge around the house. All in matt paint and not usual gloss paint which ...
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“Unprofessional, lack of communication and ver......”

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Jul 15,2020
Minithumbdown
By: 'Shaun'
Jul 15,2020
0 people found
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Unprofessional, lack of communication and very dishonest, If you’re a landlord looking to let your property with them I would think twice. If I could put no stars I would!...
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“Always provided me with a friendly , reliable , professional service....”

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Jul 10,2020
Minithumbup
By: 'Rocky'
Jul 10,2020
0 people found
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Thought I would write a review - I have always received a friendly, reliable, professional service from Martin & Co. Always a pleasure to do business with them....
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Comment on agent fees
The fees on good for the services provided.
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“Sold my property through Martin & Co and received an amazing ......”

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May 31,2017
Minithumbup
By: 'Essbee'
May 31,2017
1 people found
this helpful
Sold my property through Martin & Co and received an amazing service. I was kept fully aware of what was happening and where in the sales process we were. They liaised between all the relevant people involved ensuring events happened when they should. I found the ...
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Comment on agent fees
Very reasonable
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“I wish I could put 0 stars Can't wait to move ......”

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Apr 10,2017
Minithumbup
By: 'Cheesa'
Apr 10,2017
2 people found
this helpful
I wish I could put 0 stars Can't wait to move out, avoid like the plague unless you're very desperate for a house like I was....
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Comment on agent fees
Could have been worse.
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“Unusual business model. Rude, disrespectful, arrogant management who seem to ......”

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Apr 11,2016
Minithumbdown
By: 'Markr'
Apr 11,2016
6 people found
this helpful
Unusual business model. Rude, disrespectful, arrogant management who seem to delight in being unhelpful and obnoxious. Sky high fees, not to be trusted, avoid....
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“The most discussing customer service I have ever received in ......”

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Feb 27,2014
Minithumbdown
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Lynsey
By: 'M'
Feb 27,2014
6 people found
this helpful
The most discussing customer service I have ever received in my life. In no way did I ever feel like a paying customer of 6 months. Major attitude problem, wouldn't let me finish a sentence, no time for me or my husband what so ever! Provided ...
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What agent could do to change your mind?
If the agent had treated me like a customer and spoke to me with some manners atleast one of the times I called then this issue might have been sorted a long time ago!
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“one of the most discusting companys i have ever had ......”

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Jul 13,2012
Minithumbdown
By: 'former'
Jul 13,2012
9 people found
this helpful
one of the most discusting companys i have ever had to deal with. telephone calls are delt with in such a way that agents seems to block any kind of answer to a simple question with "ill get back to you" which obviously never happens, ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please email [email protected] and we will email our full complaint procedure
Last updated at 4:50 PM 22/02/2022 by Joanne Mundy

Awards won by Martin & Co, Doncaster DN1 3NR



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