0% sales valuation accuracy
0% sales fee satisfaction
67% lettings valuation accuracy
19% lettings fee satisfaction
Aug 16,2022
Aug 16,2022
6
people found
this helpful
this helpful
Rob from the poor to give to the rich. Corporate fever at it's best. See Pennycuick Collins photographs on Facebook they are dining out drinking fine wine and food on our money. It needs stopping now. We may live in a grade two listed property but we cant afford to run our heating or sip champagne because they take every penny we have.
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Latest Reviews
6th Nov 2024
reviewed by 'Nicola'
29th Apr 2024
reviewed by 'Mia'
28th Nov 2023
reviewed by 'Heath Tredell'
Opening Hours
Address
Pennycuick Collins
54 Hagley Road
Birmingham
West Midlands
B16 8PE
0121 456 1700
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £100,000 | £250,000 |
| Lettings | 67% | 19% | £475 | £950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 9 | 3 | 6 | 0 | 0 | 0 | 0 | 1 | 21 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 06,2024
Nov 06,2024
0
people found
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I rent a property from these guys who have also just let a property out to my family member of which I enquired about.i cannot talk highly enough of this company. As for ross well...top man...
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Nov 01,2024
Nov 01,2024
0
people found
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Corrupt company. I have an apartment they been getting to evict tenants due to complaints from horror guy downstairs. This company hasnt fixed my leaking ceiling for 2 years and lie out of there teeth. They never cleaned my windows for years the other day i ...
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Jun 14,2024
Jun 14,2024
1
people found
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this helpful
Awful service company. Anything notified they won’t deal with. They will continue to chase for payments which they increase and ask for double the service when they don’t supply the standard services of cleaning, window cleaning etc alone.
I notified our service company ...
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Apr 29,2024
Apr 29,2024
0
people found
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I’d like to thank Ross for his support and communication through out the process he made it so easy and I’ve now got my new home
So happy...
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Mar 21,2024
Mar 21,2024
1
people found
this helpful
this helpful
shambles. they manage a block of flats. roof been leaking for 8 months, nothing done to repair besides sending expensive surveyors in to confirm the roof needs repair. their cost to repair is 3 time my own quotes but they wont do the work due to lack ...
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Nov 28,2023
Nov 28,2023
2
people found
this helpful
this helpful
OMG they are a complete rip off.. Our fees for their "management" of our flat is nearly £4,000/year. They are by far the highest charges and you see no benefit at all...
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Aug 13,2023
Aug 13,2023
3
people found
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Well pennycuick collins have been the management company for the Claremont development in Bilston for a number of years. In that time the estate has turned into a rat infested tip, with overflowing bins, and general rubbish obstructing all the walkways at the rear of ...
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Mar 13,2023
Mar 13,2023
3
people found
this helpful
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Absolutely disgusting company who don’t care about anyone but themselves!! Claim to service their properties but where is the evidence?? Health and safety on their sites-a joke. Claim to visit my site but don’t let us leaseholders know-afraid of being confronted I think!!!...
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Feb 25,2023
Feb 25,2023
1
people found
this helpful
this helpful
I have been waiting for over 16years for Pennycuick Collins to deal with my unsafe, unusable garage. Two Formal Complaints to senior staff were just ignored. I am in my late 70’s and not in good health. I own my flat pay a service charge ...
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Sep 29,2022
Sep 29,2022
2
people found
this helpful
this helpful
Very unprofessional, before we moved they said they would "REPAIR" the balcony but they never did. The balcony was full of bird poop. Balcony door/windows, kitchen and bedroom windows were all so bad. All we ask was paint and we'll do the painting they ...
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Sep 15,2022
Sep 15,2022
1
people found
this helpful
this helpful
Completely unprofessional, don't respond to emails or phone calls. Keep promising to do stuff but never do. Don't know what they do with all the money they get from our properties. They certainly don't spend it on us. Waste of space....
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Sep 05,2022
Sep 05,2022
1
people found
this helpful
this helpful
Pennycuick are greedy and impolite. They take far too much money for poor service and lack of professional digression. Can't remember when the grass was last cut or the windows cleaned. Diabolical....
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Aug 16,2022
Aug 16,2022
6
people found
this helpful
this helpful
Rob from the poor to give to the rich. Corporate fever at it's best. See Pennycuick Collins photographs on Facebook they are dining out drinking fine wine and food on our money. It needs stopping now. We may live in a grade two listed property ...
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Aug 16,2022
Aug 16,2022
3
people found
this helpful
this helpful
Pennycuick are rude, unprofessional, incompetent and take unreasonable extortionate amounts of money from residents! They do not even use the money to do what they say they will do. Pennycuick are thieves and will involve their solicitors (which residents then have to pay for) for ...
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Aug 12,2022
Aug 12,2022
4
people found
this helpful
this helpful
This company charge extortionate amounts of money to their customers for service charges. They send you bills with no notice to pay and cannot be reached by telephone. Absolutely terrible service and very, very inconsistent....
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May 22,2022
May 22,2022
3
people found
this helpful
this helpful
Awful company that abuse service charges and rip tenants off. They've ripped everybody in my block off including the Co-op for ridiculous service charges that have at-least doubled since they became the service agents, using tradespeople from miles away to inflate costs, charging for services ...
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Feb 21,2022
Feb 21,2022
2
people found
this helpful
this helpful
Never go with these people they are disgrace to the world they lie and they never carry out repairs worse estate agent in the world...
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Dec 15,2021
Dec 15,2021
2
people found
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This company is utter shambolic , they don't return calls ... As a maintenance company we've never had AGM's so we can hold them to account about our property concerns and issues.. the prices for works carried out seems to be massively inflated.. avoid this company at ...
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“Absolutely terrible. Avoid at all costs! Unless you like speaking to The Property Ombudsman...”
Oct 29,2021
Oct 29,2021
4
people found
this helpful
this helpful
Absolutely terrible. Avoid at all costs! I have been chasing my holding deposit since August 2021. Were now a couple of days away from November and no success. I have called the office several times, left voicemails and no one has responded. After calling many times ...
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Jun 28,2021
Jun 28,2021
1
people found
this helpful
this helpful
Ross and the team did an excellent job.Though we had to adjust the move in date but it’s alright as the landlord needs to met the safety checks for the electric fittings of the house we are renting. I highly recommend Pennycuick Collins ...
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Jun 10,2021
Jun 10,2021
7
people found
this helpful
this helpful
Staff is extremely rude and nasty to talk to very bad communication, they are robbing us we paying way too much for a very little work they doing, I wish I could exit these,...
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Dec 10,2020
Dec 10,2020
10
people found
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this helpful
Lazy, bone idol, poor communication, complaints department Nash is a joke. Should be called the Junk department.
Left several messages for Abigail, too busy to reply to left voicemails, email, messages left with other members of staff.
Stay away as far as possible, avoid at ...
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Nov 19,2020
Nov 19,2020
9
people found
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this helpful
Communication is terrible.
They've produced charges which they're unable to verify, and when challenged they sent the same responses, despite the fact some of the things we were being billed for were not on site - example "gym cleaning costs". We have no gym.
Their ...
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Sep 18,2020
Sep 18,2020
8
people found
this helpful
this helpful
They are absolutely disgraceful! S/C has gone from £2,500 pa to £14,000 pa. Most flats are bought outright, mostly by Pensioners! We are being told we must pay for asbestos removal & new roof while scaffolding in situ! We have contacted a Solicitor to fight this ridiculous ...
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Jun 22,2020
Jun 22,2020
7
people found
this helpful
this helpful
The Co-operative is the landlord of my block, but since Pennycuick Collins became the managing agents the service charges have tripled, and the work being carried out has either been unnecessary or to a very poor standard. I've raised this with them on several occasions ...
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Mar 18,2020
Mar 18,2020
10
people found
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Money grabbing swines! Extortionate service charges. I have recently moved into my rental property and have seen how absolutely little these ** do. Cars get stolen from the car park and they are yet to bring in cctv, which they have been telling me for years ...
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Jan 16,2020
Jan 16,2020
8
people found
this helpful
this helpful
They extort money out of property owners, abusing service charge accounts for their own benefit. Complete *. NEVER deal with this company. How is it companies like this get away without being shut down?...
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Jan 21, 2020
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(1)
We are sorry to read your review and we would be grateful for an opportunity to discuss your concerns directly with you. As such, we kindly ask that you contact our offices to discuss this further on 0121 456 1700. Thank you. ...
Aug 31,2019
Aug 31,2019
2
people found
this helpful
this helpful
We have been more than happy with the service provided by Pennycuick Collins since we invited them to become manging agents for exclusive residential development just over a year ago. Dale Jones and his team respond swiftly and effectively to any issue we raise and ...
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Jan 26,2019
Jan 26,2019
14
people found
this helpful
this helpful
They have caused havoc for its residents. Trying to pay the huge amount they want every year is daylight robbery by them. Over the years they have received millions from the residents and in return did very little. The state of the properties mould in ...
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Comment on agent fees
The astronomical amount and no logical reason for it except greed
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Sep 12,2018
Sep 12,2018
8
people found
this helpful
this helpful
Awful company that took over the lease management for the Co-operative. They ignore your e-mails, never call you back when leaving a message, string things out for as long as possible and lie through their teeth in order to fob you off....
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Comment on agent fees
They increased the fees but for absolutely nothing it seems.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
