Leighton Buzzard, LU7
3/5, 14 reviews
50% recommended
25% sales valuation accuracy
50% sales fee satisfaction

“Booking with Tayla...”

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Aug 12,2022
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Tayla
By: 'Penelope'
Aug 12,2022
0 people found
this helpful
I went to view a property with my family. I had previously spoken to the agent Tayla and provided my details. At the property, we filled in the form to put an offer on the property. Everything seemed to go well! The following afternoon I received a missed call and voicemail from Tayla asking to confirm if we would like to go ahead with an offer. Having that I missed the call, I replied via email confirming the offer and I will be in touch the following day Friday. Come Friday, I called 7 mins after opening hours and advised the agent is on the phone and left my message once again confirming my offer. I called again, she's on the phone. Called again in the afternoon as I haven't received a call back nor acknowledgement of my email. To call this time for the gentleman to insensitively tell me they've let the property to someone else….. Considering how they've handled the matter, I would not recommend their services or agent. If you can't face and address situations, you should not be rendering a service to the public.
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Opening Hours
Address

Brown & Merry
17 High Street
Leighton Buzzard
Bedfordshire
LU7 1DT
01525 372021

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 25% 50% £425,000 £425,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 2 2 1 0 0 0 3 4
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Booking with Tayla...”

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Aug 12,2022
Minithumbdown
Tayla
By: 'Penelope'
Aug 12,2022
0 people found
this helpful
I went to view a property with my family. I had previously spoken to the agent Tayla and provided my details. At the property, we filled in the form to put an offer on the property. Everything seemed to go well! The following afternoon I ...
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“Great supportive advice...”

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Feb 21,2022
Minithumbup
Naeem
By: 'Tash'
Feb 21,2022
1 people found
this helpful
From the moment I contacted Naeem Zaman, I was instantly put at ease by his kindness, patience and professionalism. Naeem helped me to find an appropriate mortgage and directed me, in how to achieve it. Naeem was good at communicating with me. He always made ...
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“Tayla review...”

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Feb 18,2022
Minithumbup
Tayla
By: 'Mia Revill'
Feb 18,2022
0 people found
this helpful
Tayla was very helpful today with helping me and my partner find a flat and booking a viewing, she was very kind and supportive in the way she helped us....
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“Happy Csll...”

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May 05,2021
Minithumbup
Tayla
By: 'Gayna'
May 05,2021
1 people found
this helpful
Well, whatever happends Tayla Honour made my day. What a refreshing change to speak to such a helpful live, hungry wire I look forwa4d to.my rental house being arranged.......
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“I am very happy with the service I got from M......”

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Dec 06,2019
Minithumbup
Mathew
By: 'Natalie'
Dec 06,2019
0 people found
this helpful
I am very happy with the service I got from Mathew Quinney of the Leighton Buzzard branch . Mathew went above and beyond to make the process of moving less stressful for myself and my two children, and we was in our property in less than ...
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“Brown and Merry will say almost anything ......”

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Sep 06,2019
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hannah
By: 'Justin'
Sep 06,2019
3 people found
this helpful
Brown and Merry will say almost anything to get you to take a property. Sadly, once I'd moved in, their management was hopeless. During my tenancy I had revamped and redecorated the house. It was pristine when I left. I had the place professionally cleaned, ...
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“I can honestly say that Brown and Merry have ......”

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Jul 03,2019
Minithumbup
Sarah
By: 'Josephine'
Jul 03,2019
0 people found
this helpful
I can honestly say that Brown and Merry have given me a five star service. I have just sold my house with them and will be completing this Friday. The first call I made to them, I spoke to Sarah who gave me every confidence ...
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“Mortgage for house purchase...”

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Apr 13,2018
Minithumbup
By: 'M'
Apr 13,2018
0 people found
this helpful
I recently purchased a house, and prior to finding my eventual purchase, I consulted several different financial consultants, in order to obtain the best and most appropriate mortgage for my circumstances, which were not completely straight forward. I was frankly not impressed with the first 3 ...
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Comment on agent fees
I consider the fees to be consistent with the standard market fees.
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“Brilliant!...”

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Mar 30,2018
Minithumbup
By: 'Andy'
Mar 30,2018
1 people found
this helpful
Rented out two of my properties through brown and Merry and unlike other experiences with other agents it went smooth from start to finish....
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Comment on agent fees
Very reasonable fees
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“The Leighton Buzzard branch of Brown and Merry's is shockingly ......”

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Feb 26,2018
Minithumbdown
By: 'lblb2018'
Feb 26,2018
6 people found
this helpful
The Leighton Buzzard branch of Brown and Merry's is shockingly bad. The staff take days to respond to emails and then only give one sentence responses when they do and ignore half of your queries. They never return calls when the say they will. Then ...
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“Absolutely horrible service provided when renting my house. I got ......”

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May 06,2017
Minithumbdown
By: 'Catherine'
May 06,2017
10 people found
this helpful
Absolutely horrible service provided when renting my house. I got the fully managed service which was a big mistake because while they charged me 110 pcm for fees it took the 6 months to organise a plumber to fix a radiator valve something I could have organised ...
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Comment on agent fees
Bad for what they do
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“Brown & Merry don't seem to return calls - I called ......”

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Jan 13,2017
Minithumbdown
By: 'S1234'
Jan 13,2017
0 people found
this helpful
Brown & Merry don't seem to return calls - I called twice and am still waiting for a return call. Inflexible hours (don't expect to view a property outside of their limited opening hours (they close at 6 and on Sundays). They also appear to follow up ...
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Comment on agent fees
n/a
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“In my opinion, these are the worst agents in Leighton ......”

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Nov 24,2016
Minithumbdown
By: 'Annoyed'
Nov 24,2016
0 people found
this helpful
In my opinion, these are the worst agents in Leighton Buzzard although Connels, which they are part of, come very close. Case 1: Failed to inform the vendor that we had a tied up chain and didn't put our offer forward despite it being £20k higher ...
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Comment on agent fees
No comment
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“This estate agency dont even warrant one star. Their sales ......”

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Apr 11,2016
Minithumbdown
By: 'Higgzee'
Apr 11,2016
1 people found
this helpful
This estate agency dont even warrant one star. Their sales particulars are incorrect and misleading, their sales staff are incompetent and their customer service is completely non-existent. If you wish to lose shed loads of time and money whilst trying to buy a house then ...
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Comment on agent fees
Admin fees for everything, Im suprised they dont charge for coffee while you are sat in their listening to their lies
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Brown & Merry, Leighton Buzzard LU7 1DT



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