“Worst estate agency I ever meet!...”
1 Star Review
Jul 26,2022
By:
'alin s'
Jul 26,2022
Branch: Stevenage, 19 Market Place
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: No
Postcode: SG1
Branch: Stevenage, 19 Market Place
Lettings (as a Tenant)
Rent PCM: £900
Postcode: SG1
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Worst estate agency I ever meet! We moved out of the house almost 6 weeks ago, on 14 June 2022 and they still refuse to refund us the deposit money, making all sort of false claims that the grass was not trimmed in the garden-even if we do have proof that we trimmed when we left and have the initial inventory pictures to prove , that the curtains were not fitted on the tracks, that we broke the shed locks even though the shed never had any functional locks.... When we call them for the deposit money they say that we have to talk to DPS , but they don't respond to the claims on DPS website. They claim that they are impartial but clearly that took the landlord's side as the landlord has another 8 houses rented by this agency so they obviously don't want to lose this landlord so they try to keep our deposit money for the landlord. It's a shame that an estate agency plays this dirty after we have lived in the same house for 5 years and not even one day delayed with the monthly payments!!! So tenants must be aware of this agency!
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