0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Jul 26,2022
Jul 26,2022
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I had a worst experience with your move estate agent, Romford branch. In the beginning of the process, we agreed to pay a fixed amount and an agent named Eugene got me signed the paper and mentioned about percentage fee and at the end of the conversation we agreed to pay flat fee for the transaction which he didn’t amend in the paper. I was assuming through out the process that I have to pay flat fee but end up paying more money accordingly to the contract which he didn’t amend. More surprising he never admitted that we agreed for flat charge fee and branch Manager Jamie also didn’t try to understand the whole scenario. I just felt all of them are ready to snatch your money.
In terms of the service, your move agents sits back and wait for you to chase for everything which I found it unprofessional with a client.
I wouldn’t recommend anyone to go with them unless you get everything in writing in advance.
In terms of the service, your move agents sits back and wait for you to chase for everything which I found it unprofessional with a client.
I wouldn’t recommend anyone to go with them unless you get everything in writing in advance.
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16th Jan 2021
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Opening Hours
Address
Your Move
5 Old Mill Parade,Victoria Road
Havering,Romford
Greater London
RM1 2HU
01708 776 311
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £222,700 | £222,700 |
| Lettings | 0% | 99% | £1,250 | £1,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 1 | 0 | 1 | 0 | 0 | 0 | 1 |
Areas covered
- RM1
- Havering
- RM2
- Romford
- RM3
- Hornchurch
- RM5
- RM7
- RM11
- RM12
- RM13
- RM14
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jul 26,2022
Jul 26,2022
0
people found
this helpful
this helpful
I had a worst experience with your move estate agent, Romford branch. In the beginning of the process, we agreed to pay a fixed amount and an agent named Eugene got me signed the paper and mentioned about percentage fee and at the end of ...
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Jul 28, 2022
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(1)
As a client that signs terms of business from the outset clearly, highlighting the fees (which was a percentage not fixed fee as stated), you should expect to pay and recieve an invoice for the agreed ammount. At no point throughout the transaction did you raise any concerns about the service, nor did you have any reason to. The sale completed and the property was sold as agreed, we delivered what we had agreed and expected to revieve the agreed fee, which you signed to and also had letters co ...
Mar 18,2022
Mar 18,2022
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Very good agency. Very kind, very helpful team. I get all my answers very quick. I give 5+++ stars. Never was so easy to communicate with agents. Thank you very much for everything. Special a big thank you to Anil and Fatih....
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Nov 03,2021
Nov 03,2021
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Super easy process and easy to contact the agent with quick replies. Great service from Sheref and Fatih ...Great communication and helpful throughout. Your move team is very friendly and efficient. They truly made our move easy for us.
Thank Alot :)...
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Jan 16,2021
Jan 16,2021
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I came to a the property for a viewing, no one opened the door (I later realised the agent Danielle was showing someone). Then another viewer turned up, a few minutes later the agent opened the door and these people quickly went inside, the agent ...
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Jan 18, 2021
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Can i ask that you leave a review for the correct office as this is detrimental to the incorrect business, Please direct your response to the Chadwell Heath branch and that particular member of staff that works in that office. We are independent owned and run and that staff member does not work for this organisation. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
All complaints are to be directed to the director on [email protected]
Last updated at 4:49 PM 27/01/2016 by Jamie Stewart
Instead of keeping to the terms of the agreement which you signed, you and your solicitor chose to ignore numerous requests to pay the agreed comssion account. Therefore a deadline was set before submission to court. You then decided to respond once this deadline was set, shock! You then took it upon yourself to pay a different ammount from the invoice, made claims a different figure was agreed yet had no evidence of this and the staff member confirmed this was not the case. The submssion to the court was issued for the balance, interest and fees incurred. You decided at this point you wanted to negotiate, however we had chased the account for also most a month, payment terms 7 days and your solicitor setteles on day of completion, you chose to ignore every attempt of commnication and the court submission had already happened, so why if we are being ignored would we negotiate.
As a business when you agree fees, put in wiritng several times and also get signed terms, we do not expect to have to resort to the methods, however despite numerous attempts of speak to you and your so called professional soliciotors, you chose to ignore this.
People that have no attention of paying agreed fees should have a review and come with a warning, this way other business's know what they are getting involved in from the outset, therefore your review is somewhat laughable, however can also detrimental to us a business, so i truely wish karma catches up with you and we hope that anyone that you know doesnt use us incase they are like you also.