0% lettings valuation accuracy
0% lettings fee satisfaction
Jul 26,2022
Jul 26,2022
0
people found
this helpful
this helpful
Please do not use this agency. I am a single mum of three. I left my rented property 20 days ago and all that needed to be deducted from dilapidations deposit was some it's of furniture to be removed (council do three items taken for £40) and a general house clean (hundreds of local companies).
I still have yet to receive even a proposal of what they are planning to deduct! MARLA guidelines say ten days is a reasonable time for this to be done and it is now double that. I have emailed multiple times, nobody even answers the telephone, I've been passed from one person to another and fobbed off with 'we are waiting for quotes from contractors ' yet I got quotes for both within an hour. It is a time of costly living in the UK and there is an economic crisis and the one trade which is booming -property- this agency cannot even get the telephone answered. Save yourself time and money by using another letting agent. I assume by the companies already low ratings from others that I am not the first to experience this sort of issue. Renting for 14 years and the longest I've had to wait with any other firm was four or five days. Unacceptable.
I still have yet to receive even a proposal of what they are planning to deduct! MARLA guidelines say ten days is a reasonable time for this to be done and it is now double that. I have emailed multiple times, nobody even answers the telephone, I've been passed from one person to another and fobbed off with 'we are waiting for quotes from contractors ' yet I got quotes for both within an hour. It is a time of costly living in the UK and there is an economic crisis and the one trade which is booming -property- this agency cannot even get the telephone answered. Save yourself time and money by using another letting agent. I assume by the companies already low ratings from others that I am not the first to experience this sort of issue. Renting for 14 years and the longest I've had to wait with any other firm was four or five days. Unacceptable.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
18th May 2023
reviewed by 'Alex'
27th Mar 2023
reviewed by 'Owner'
26th Jul 2022
reviewed by 'Caralyn Hayden'
20th Sep 2019
reviewed by 'Matt'
13th Sep 2018
reviewed by 'Maz'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £425 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 0 | 2 | 0 | 3 | 0 | 0 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
May 18,2023
May 18,2023
0
people found
this helpful
this helpful
Poor service, very difficult to get through to the Chesterfield branch, don't bother leaving a message by telephone or e mail they don't get back to you, probably different if they know you are selling a property. It may be because they are busy but ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 27,2023
Mar 27,2023
0
people found
this helpful
this helpful
BLUNDELLS ALLOWED ACCESS TO APPLICANT WHO THEN GUTTED MY HOUSE/GARDEN &DID SO MUCH DAMAGE TO MY PROPERTY WITHOUT BLUNDELLS REALISING THAT THE APPLICANTS STILL HADNT RETURNED THE KEYS TO THEM AFTER A MONTH ! THEY ALLOWED THE KEY TO BE KEPT FOR OVER A MONTH ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 26,2022
Jul 26,2022
0
people found
this helpful
this helpful
Please do not use this agency. I am a single mum of three. I left my rented property 20 days ago and all that needed to be deducted from dilapidations deposit was some it's of furniture to be removed (council do three items taken for £40) and ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 20,2019
Sep 20,2019
5
people found
this helpful
this helpful
Firstly the below was written as and when it happened throughout the duration of my sale and purchase.
I would highly NOT recommend Blundells Estate. They are so unprofessional it is unbelievable. Its got to the point that I actually contact the estate agents whos ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 13,2018
Sep 13,2018
1
people found
this helpful
this helpful
I am still waiting over 3 weeks later andcayill no bond has been sent on to me. The tenant has givemvqritten permission, firstly I had to chase down a change if bank form, now they want to check my signature. The excuses go on and on ...
read full review
read full review
Comment on agent fees
Extortionate
Was this helpful?
Yes
Yes
“Definitely 100% would never ever recommended Blundells Chesterfield. Poor service, extremely ......”
Nov 02,2016
Nov 02,2016
1
people found
this helpful
this helpful
Definitely 100% would never ever recommended Blundells Chesterfield. Poor service, extremely rude staff & certainly the snotty one I had to deal with. They just made the experience of selling my house a very unpleasant one from start to finish. Plus if you want your keys handed ...
read full review
read full review
Comment on agent fees
Extortionate. Not explained and the marketing fee per month is a joke when I didn't didn't hear from Michele for over a month and still haven't.
Was this helpful?
Yes
Yes
Apr 10, 2018
View all comments
(1)
This type of comment is just not true. In 25 years of buying and selling property I have never come across such a professional person as Michele. ...
Jun 30,2014
Jun 30,2014
0
people found
this helpful
this helpful
Landlords - please stay clear. Blundells' shocking advice has led to us losing thousands of pounds in unpaid rent, legal costs and damaged property after their agent Amy recommended two tenants who we now know have a string of debts, court orders and more recently ...
read full review
read full review
What agent could do to change your mind?
Replace the existing team, manage all processes, have internal sign off and train all staff members in tenant and property law. Care about their landlords. Be responsible. Be professional.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Jun 05,2014
Jun 05,2014
1
people found
this helpful
this helpful
Absolute rubbish agent snotty staff. Couldn't view property for 2 day then by time we were meant to it was sold. Useless "*" people will never deal with again and I advise no one else to either!...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 24,2014
Apr 24,2014
0
people found
this helpful
this helpful
We fell in love with a property that was for sale with Blundells and so the problems began. First viewing we turned up at the property to no answer apparently they'd cancelled the viewing but forgot to ring us. Fortunately the second viewing was successful ...
read full review
read full review
What agent could do to change your mind?
Communicate honestly with customersAttached Filesnbsp;
Was this helpful?
Yes
Yes
Aug 27,2012
Aug 27,2012
4
people found
this helpful
this helpful
I have had terrible experiances with Blundells.
I rented a house for £1000 per week, when we moved in the house was really dirty and i had to clean it all, except for an outside toilet as it was so disgusting i closed the door as ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
