Used the Bitterne branch for selling my property. They were lying from the start. Did not return calls. When called 3rd time in day - the receptionist answer was always that agent just went out and will call me later. It took three days to get reply and even than we had to call them again to get... Read Full Review

Despite some previous comments, I had no problems at all with F&S. After a very poor performance by the agent I chose originally, F&S took over the sale and ran it in a perfectly acceptable way. I live a long way off, so couldn't visit often, but they kept me well informed throughout... Read Full Review

Appalling service, if selling. Never return calls, never give feedback from viewings. Then try to claim more money from your... Read Full Review

I used Fox & Sons Lettings for the first time recently, previously used a different agent and only had a few viewings on my property, I went on with Fox & Sons and let it within the first week! I couldn't be happier with the service, they kept me updated at all times, I would highly... Read Full Review

I used F&S to let a property. The good parts first: they found a tenant quickly, willing to pay the asking price. Now the rest: They lie. Constantly. To landlord and tenants. It's not the odd little white lie here and there, it's constant. Do not trust ANYTHING they say unless you have seen... Read Full Review

I found the whole experience dealing with this company an absolute nightmare. They don't seem to care at all about tenants, and they are disorganized and bias and favorable towards landlords. I understand that Southampton is a landlords paradise but that shouldn't mean that tenants are treated as... Read Full Review

Good until contract signed. Several viewings ( unsuitable ) in first 7 days ( cooling off period) nothing for 3 months then 2 viewings where viewers did not enter house..... Details were wrong - even to the end! Photos were changed and poor quality. Every bit of marketing apart from their window... Read Full Review

Awful estate agent. They constantly lie and in a very blatant manner. The lie about tiny things that don't even need to be lied about, but they also lie about big things too. I hope people read this and avoid the estate agents because they are truly awful people with masses of... Read Full Review

We had a valuation with Fox and Sons in September 2013 and they assured us they could sell our property by the end of the year. In the 4 or so months we were on the market with them, not one viewer walked through the door. The only communication we had a call every few weeks asking us to lower the ... Read Full Review

This Company is only interested in people taking out mortgages with them, be warned if you do not use the in house mortgage advisor you will loose the property, and be warned when you are ask for you bank details, she will be taken money out of your account, for her services, which was never... Read Full Review

Rang to arrange a viewing for a property they have had advertised on right move, the agent was only interested in getting me into the branch for a mortgage quote even though I advised on several occasions my mortgage is sorted. After me having to mention the property I was interested for a third... Read Full Review

The category says 'sold'. Well it never came to that. The negotiators let people in to view the property without pointing out any of the details. In other words they were nothing more than door openers! After 3 months still no floor plans appeared. Why would I want to pay... Read Full Review

The worst estate agent I have ever used. They have lied from the outset and have been completely incompetent throughout. I have asked for regular updates on my property, but in two months have received ONE phone call from them. They put up a 'For Sale' sign that looked like it had been scrawled... Read Full Review