86% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
93% lettings fee satisfaction
Jun 22,2022
Jun 22,2022
0
people found
this helpful
this helpful
All the staff at Bath Stone were excellent to work with during the sale of my home. They remained on top of the procedures and provided feedback at every stage. Sam and Fiona in particular were outstanding and I would recommend them both for all they did to facilitate the sale.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Featured Review
a
reviewed by 'Judith'
Featured Review
a
reviewed by 'Caroline'
Featured Review
a
reviewed by 'VLee'
Featured Review
a
reviewed by 'nicola'
Featured Review
a
reviewed by 'B&B D.'
15th Oct 2024
reviewed by 'Patricia Malim'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 86% | 100% | £200,000 | £1,100,000 |
| Lettings | 100% | 93% | £520 | £3,600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 27 | 4 | 18 | 1 | 20 | 1 | 22 | 0 | 4 | 1 |
Areas covered
- BA2
- Bath
- BA1
- Combe Down
- BA3
- Odd Down
- BA15
- Weston
- Newbridge
- Larkhall
- Bathampton
- Batheaston
- Peasedown St John
- Freshford
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
Images & Videos
Featured Review
a
Sep 13,2023
Sep 13,2023
0
people found
this helpful
this helpful
I have been with Bath Stone as a landlord for all my property transactions for nearly 3 years and can't thank them enough for all their help, advice and support at all times with my rental contracts and concerns . They have given me confidence and reassurance ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Aug 09,2023
Aug 09,2023
0
people found
this helpful
this helpful
Sam and Fiona were incredibly helpful right from the start. Sam made the whole process of getting my house onto the market easy and straightforward. She also was considerate and helpful with timings of viewings. Fiona stayed in regular touch with me throughout the process. ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Jul 22,2023
Jul 22,2023
0
people found
this helpful
this helpful
Absolutely impeccable service throughout - from valuation to completion, I could not fault the professionalism of all at Bath Stone Property. I felt like a valued customer through the whole process. The team are approachable, compassionate, great at keeping you informed, and respond quickly to ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Jul 18,2023
Jul 18,2023
0
people found
this helpful
this helpful
As ever, very efficient, helpful and friendly service which on this occasion involved resolving a problem with a utility company....
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Jul 15,2023
Jul 15,2023
0
people found
this helpful
this helpful
We arranged our new letting with BSP and where very impressed with the professionalism and speed of response. From viewings to a secured tenant in just over a week. We must give particular thanks to Kate who was superb but must also record that our ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 15,2024
Oct 15,2024
0
people found
this helpful
this helpful
Absolutely terrible experience . Please note that the reply from Bath Stone was incorrect. At no point did we receive a refund of the check out fee. It wouldn't surprise us if Bath Stone made the tenants their priority as they knew there was a possibility ...
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
May 10,2024
May 10,2024
0
people found
this helpful
this helpful
1: The damage to the new carpet that was installed just prior to the tenants moving in has been destroyed in places from their cats. Why was this not flagged up earlier on? I don't believe this would of happened in the last month.
2: On the ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 12,2024
Feb 12,2024
0
people found
this helpful
this helpful
Sue has been exemplary in helping me and my house mates with the challenge to find our student home, she was extremely patient, friendly and knowledgeable about the properties and surroundings. Many thanks Sue!...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 01,2024
Feb 01,2024
0
people found
this helpful
this helpful
Recently completed on my first house. Sam and Fiona were awesome. Thanks so much guys :)...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 29,2024
Jan 29,2024
0
people found
this helpful
this helpful
We bought our first home through Bath Stone Property. Sam, Fiona, and team walked us through the process and made sure we knew everything we needed to know going into our first purchase. They were very professional throughout and had great communication. This was really ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 23,2024
Jan 23,2024
0
people found
this helpful
this helpful
Bath Stone are a local agent and I and 3 of my friends let 22 Arlington Road in Bath.
I would strongly advise that you take videos of all the rooms when moving in to include the outsides and that before you leave you ask them to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 16,2024
Jan 16,2024
0
people found
this helpful
this helpful
First time I have sold a house with bath stone property, and very happy with the prompt service and keeping me in the loop with progress. Highly recommended and will definitely use bath stone property again....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 14,2023
Dec 14,2023
0
people found
this helpful
this helpful
I am very please with Bath Stone. As a first time buyer I have struggled a bit trying to find the best house for me and whatever was involved with it.
Sam and Fiona have been great! Couldn’t ask for more, they’ve always ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2023
Nov 18,2023
0
people found
this helpful
this helpful
Thank you to Fiona, Hanna and Sam at Bath Stone Properties for their superb support all the way through the process. We appreciated their great communication which helped us to stay up to date with our purchase - often before we’d even asked for ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 06,2023
Nov 06,2023
0
people found
this helpful
this helpful
Sam has been outstanding in selling our property, from instruction to completion, nothing was too much for Sam, always available for assistance and advice, keeping us informed as needed and reassuring throughout the process.
Her experience, professionalism, and ability to calmly and efficiently address every ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 30,2023
Oct 30,2023
0
people found
this helpful
this helpful
My house is an unusual but rather lovely place but was difficult to sell for some reason. Bath Stone impressed me when I was interviewing potentials to move the sale to. In around a month or so two very interested parties were having second viewings ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 27,2023
Oct 27,2023
0
people found
this helpful
this helpful
Sue has helped to make the rental experience a straight-forward process. She has a friendly and professional manner, promptly answering any questions that I have had from the viewing through to signing the tenancy agreement....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 28,2023
Sep 28,2023
0
people found
this helpful
this helpful
Sam was fantastic and made my purchase seamless. A joy to work with....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 25,2023
Sep 25,2023
0
people found
this helpful
this helpful
Really helpful, informative and prompt when in communication with Sue-Ellen. Providing us with what we need in a timely manner and going that extra mile....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 21,2023
Sep 21,2023
0
people found
this helpful
this helpful
I recently purchased a house through Bath Stone Property and dealt with Sam and Fiona throughout. I found both of them to be friendly, warm and efficient in any and all matters. Communication from them both was the best I experienced in our entire process ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 19,2023
Sep 19,2023
0
people found
this helpful
this helpful
I used Bath Stone for the first selling my property the service given was excellent. I have used many agents in the Bath and can say they were one of the best.
All staff were very helpful on and off the phone.
Thanks for all ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 19,2023
Sep 19,2023
0
people found
this helpful
this helpful
Very pleased to have found Bath Stone Property to sell our home of 30 years . Thanks to Sam and Fiona for all their efforts which enabled us to move into our perfect next home....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 28,2023
Jun 28,2023
0
people found
this helpful
this helpful
Good standard of service
Efficient
Good and quick response .
Approachable...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 05,2023
Jun 05,2023
0
people found
this helpful
this helpful
We had a great experience with Bath Stone Property. They made a stressful time a lot easier with their friendliness and efficiency. We felt that nothing was too much trouble and that their efforts helped to move the house purchase along smoothly. I recommend them ...
read full review
read full review
Was this helpful?
Yes
Yes
May 17,2023
May 17,2023
0
people found
this helpful
this helpful
Supportive and efficient service. From viewing to moving in was under 3 weeks. Help with our 'unusual' situation. Happy to receive calls and answer questions....
read full review
read full review
Was this helpful?
Yes
Yes
May 10,2023
May 10,2023
0
people found
this helpful
this helpful
We are very happy to have a beautiful flat like this. We are grateful to BATH STONE PROPERTY and especially Kate Armstrong who took extra effort to give a house for us. Sue Ellen Hodges completed all the procedures quickly to get the house in ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 28,2023
Apr 28,2023
0
people found
this helpful
this helpful
Simply amazing people. Dealt with Sam and Fiona. They were attentive, nice to deal with and very professional.
I have only positives to say about them.
They took the stress out of buying a house...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2023
Apr 27,2023
0
people found
this helpful
this helpful
Bath Stone Property has been the best letting agents I have ever dealt with. Katie, Lisa, Bronte and Sue-Ellen have always been so approachable and kind as well as efficient. I have never had to wait more than 24 hours for a response for them. Sad ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 15,2023
Apr 15,2023
0
people found
this helpful
this helpful
Sue was a great help! got into contact with the landlord immediately, and came back with the important information I needed swiftly, solving the issues I had and answering all of my questions....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 13,2023
Apr 13,2023
0
people found
this helpful
this helpful
I'm finding the agents at Bath Stone Property are always friendly and deal with issues promptly keeping good communication.
Sue-Ellen arranged plumbing issue to be resolved today quickly and checked in to make sure all OK.
Pleased with customer service....
read full review
read full review
Was this helpful?
Yes
Yes
Sam
Fiona Hollinger
(28)
Anna Moore
(22)
Sarah Bryant
(18)
Sue-Ellen
Kate
Sue
Chanel
Hanna
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12:27 PM 05/03/2024 by allAgents
Best Letting Agent in Bath 
