50% sales valuation accuracy
50% sales fee satisfaction
Jun 15,2022
Jun 15,2022
0
people found
this helpful
this helpful
Recently sold a property using Move 2 Ayrshire. From the offset, the marketing of the property was of a poor standard with me initially having to correct spelling errors and the general wording of the listing.
Following feedback from potential purchasers, I requested that new photos of the front of the property be uploaded. This never happened. The response was that they were taken but then ended up in a folder and didn't get uploaded.
A further concern was issues with their email system which I raised on several occasions as I wasn't receiving their emails. This was never rectified and resulted in a delay in my solicitor receiving an offer on the property and was only brought to light by myself - no follow up call from Move 2 to the solicitor to check this had been received despite being made aware of issues with people receiving their emails.
Raised a complaint but felt this was handled poorly with no real constructive response to this. Provided my contact number for Helen to reach out to discuss but unfortunately she never took the opportunity to do so.
Following feedback from potential purchasers, I requested that new photos of the front of the property be uploaded. This never happened. The response was that they were taken but then ended up in a folder and didn't get uploaded.
A further concern was issues with their email system which I raised on several occasions as I wasn't receiving their emails. This was never rectified and resulted in a delay in my solicitor receiving an offer on the property and was only brought to light by myself - no follow up call from Move 2 to the solicitor to check this had been received despite being made aware of issues with people receiving their emails.
Raised a complaint but felt this was handled poorly with no real constructive response to this. Provided my contact number for Helen to reach out to discuss but unfortunately she never took the opportunity to do so.
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Latest Reviews
15th Jun 2022
reviewed by 'Lynsey'
10th Apr 2019
reviewed by 'Wouldn't'
16th Oct 2018
reviewed by 'linzi'
13th Jul 2016
reviewed by 'Clare'
Opening Hours
Address
Move 2 Ayrshire Ltd
25 Hamilton Street
Saltcoats
North Ayrshire
KA21 5DT
01294 467 555
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £67,000 | £100,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 3 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jun 15,2022
Jun 15,2022
0
people found
this helpful
this helpful
Recently sold a property using Move 2 Ayrshire. From the offset, the marketing of the property was of a poor standard with me initially having to correct spelling errors and the general wording of the listing.
Following feedback from potential purchasers, I requested that new photos ...
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read full review
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Apr 10,2019
Apr 10,2019
0
people found
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Completely incompetent. Only interested in getting rent money. The staff were rude and dishonest. Move 2 - more like move poo....
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Oct 23,2018
Oct 23,2018
0
people found
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I would highly recommend the staff in Move 2, they have a professional approach to selling my property, customer service was second to non, felt a ease when asking question, nothing a bother,...
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Comment on agent fees
very competitive
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Oct 16,2018
Oct 16,2018
0
people found
this helpful
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Thanks for all your help in my recent sale! Highly recommend Move 2 Estate Agents and all their team. Great friendly professional service...
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Comment on agent fees
very very competitive- 3 quotes and they were the best!
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Jul 13,2016
Jul 13,2016
3
people found
this helpful
this helpful
Wish i had read reviews of Move2 before using them...worst company I have ever dealt with..very unprofessional...lied continually ...if I had the will I would have sued them...as advised by my lawyer..but just wanted to wash my hands of them. ...
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Comment on agent fees
Money for nothing..do not deserve to be paid...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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