The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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1.8/5, 5 Reviews
20% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
33% sales fee satisfaction
33% letting fee satisfaction
Daniel
By : 'A'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : CR2
I would highly recommend NOT to use Charles Fox. On finding a property that I liked, I specifically asked Daniel the Manger if it was a long term let to which he replied yes. However, it turned out that the property was actually on their books to be sold and I was moved out within a year. I took the case to the Property Ombudsman but of course, he lied to them too and denied ever lying to me so I lost the case (all I wanted was an apology!). These heartless people should not be in this business. All they wanted was my money and didn't care about uprooting myself and my little boy after a difficult marriage break up. It's not pieces of paper Agents deal with, it's people's lives!! Do not use Charles Fox!!!
Tell the truth and have the decency to at least apologise when they see that they have upset one of their clients, even if they do see it as a misunderstanding. They\'re behaviour was utterly appalling.
Charles Fox Estate Agents Ltd
18 Croham Road, Croydon, Greater London
CR2 7BA
020 8681 5522
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 1 | 0 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 0% | 33% | £0 | £0 |
Lettings | 0% | 33% | £895 | £1,700 |
By : 'Duncan.'
Branch : Croydon ,18 Croham Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR2
Avoid Avoid Avoid! Dreadful service, shoddy accommodation unprofessional and uncontactable managing director/accountant/whatever job title they decided on that week. Flat was grubby and had antiquated heating and boiler system, that broke within weeks of moving in due to lack of upkeep ... Read Full Review
Louise
By : 'Sandra'
Branch : Croydon ,18 Croham Road
Services : Other( )
Sold price : £1150
Would you recommend ? : Yes
Postcode : CR2
Professional ,kind , well informed staff . In particular the Lady I dealt with..Lara or Louise Even though she was unable to assist in my particular situation she was very polite and pointed me in the right direction. . Would highly ... Read Full Review
By : 'Rene'
Branch : Croydon ,18 Croham Road
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : No
Postcode : CR2
Avoid this place!!! Not worth the energy and time as the staff are very rude and unprofessional........the reviews speak for them ... Read Full Review
Bruce
By : 'Mikey1985'
Branch : Croydon ,18 Croham Road
Services : Letting( As a Tenant )
Rent PCM : £895
Would you recommend ? : No
Postcode : CR2
Terrible letting agents led by the atrocious and highly rude Bruce. After initially being pleased at our flat and the management of it, things deteriorated, they did not sort out problems we had in a timely manner if at all and when we were served notice as the land lord wanted to sell, they ... Read Full Review
Hidden fees, so many deductions from the deposit when we left the flat in great condition (i.e. Paid to have the clean carpets professinally cleaned - they did not need it).
Hidden fees, so many deductions from the deposit when we left the flat in great condition (i.e. Paid to have the clean carpets professinally cleaned - they did not need it).
Daniel
By : 'A'
Branch : Croydon ,18 Croham Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR2
I would highly recommend NOT to use Charles Fox. On finding a property that I liked, I specifically asked Daniel the Manger if it was a long term let to which he replied yes. However, it turned out that the property was actually on their books to be sold and I was moved out within a year. I ... Read Full Review
Tell the truth and have the decency to at least apologise when they see that they have upset one of their clients, even if they do see it as a misunderstanding. They\'re behaviour was utterly appalling.