100% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction
May 27,2022
May 27,2022
0
people found
this helpful
this helpful
A faultless experience buying with Gallant Richardson. We viewed a property with Craig who was very patient considering we were running late. He gave us plenty of time to view the property and gave us all the information we needed and took the time to answer our questions, without rushing.
We were thrilled to hear the news a couple of days later that our offer had been accepted. Throughout the whole process, Craig kept in touch with a weekly call and made sure we were clear with how the purchase was coming along, informing us of any updates. In fact, we never had to chase them on any front as they got in touch as soon as there was an update for us.
We also spoke with Andy when Craig was out of the office, who was just as friendly and helpful.
After viewing property after property with other estate agents, we’re positive if we ever move in the future (we hope not), we’d choose Gallant Richardson without a shadow of a doubt.
We were thrilled to hear the news a couple of days later that our offer had been accepted. Throughout the whole process, Craig kept in touch with a weekly call and made sure we were clear with how the purchase was coming along, informing us of any updates. In fact, we never had to chase them on any front as they got in touch as soon as there was an update for us.
We also spoke with Andy when Craig was out of the office, who was just as friendly and helpful.
After viewing property after property with other estate agents, we’re positive if we ever move in the future (we hope not), we’d choose Gallant Richardson without a shadow of a doubt.
Was this helpful?
Yes
Yes
May 30, 2022
Thank you for your kind review. Pleased we could help and we hope you are very happy in your new home.
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
31st Oct 2024
reviewed by 'John Stanley Sherman'
30th Oct 2024
reviewed by 'Tim Strugnell'
1st Oct 2024
reviewed by 'Matt'
13th Sep 2024
reviewed by 'Corrina'
29th Jul 2024
reviewed by 'Alan'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 99% | £31,500 | £2,600,000 |
| Lettings | 95% | 97% | £380 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 38 | 2 | 93 | 9 | 86 | 0 | 44 | 4 | 9 | 3 |
Areas covered
- CO1
- Colchester
- CO2
- North Essex
- CO3
- CO4
- CO5
- CO6
- CO7
- CO8
- CO9
- CO11
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Nov 17,2024
Nov 17,2024
0
people found
this helpful
this helpful
I would like to thank and wholeheartedly recommend to anyone the Property Consultant Salleigh White (Estate agent "Gallant Richardson"). I have received an outstanding service! Consultant Sally White has been incredibly kind, friendly and helpful throughout the entire process of finding and supporting me to ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18, 2024
View all comments
(1)
Thank you for your kind review. I will pass on your kind comments to Salleigh. ...
Oct 31,2024
Oct 31,2024
0
people found
this helpful
this helpful
I have been very impressed by their helpfulness and professionalism and would certainly use them again....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 01, 2024
View all comments
(1)
Thank you for your kind review John. We hope you have settled into your new home. ...
Oct 30,2024
Oct 30,2024
0
people found
this helpful
this helpful
My boiler stopped working but a gas engineer, Jo was summoned very quickly by Lynne and the problem was fixed in a couple of days. He's an excellent engineer and Gallant Richardson is such an effective and efficient organisation. Every time I've had a problem ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 30, 2024
View all comments
(1)
Thank you for your kind review Tim. Glad the team could help. ...
Oct 01,2024
Oct 01,2024
0
people found
this helpful
this helpful
When we met Craig we instantly knew he was the right person to sell our Bungalow. He was professional from the start .
However none of as could have imagined just how difficult it was going to be to sell.
We cannot think of a single ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 01, 2024
View all comments
(1)
Thank you for your kind review for Craig which we will pass on. It was our pleasure to help with your sale. ...
Sep 13,2024
Sep 13,2024
0
people found
this helpful
this helpful
Very helpful and quick at keeping me up to date on my new tenancy. The most positive experience I’ve had with an estate agent....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 16, 2024
View all comments
(1)
Thank you very much for your kind words, it was a pleasure to help ...
Jul 29,2024
Jul 29,2024
0
people found
this helpful
this helpful
Craig and Andy recently handled the sale of our property and provided first class support the whole way. We chose Gallant Richardson because they are a smaller specialist agent in Colchester and we enjoyed excellent personal service from the whole team including Andy (one of ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 29, 2024
View all comments
(1)
Thank you for your kind words, it was a pleasure to work for you over the last few years. ...
Jul 24,2024
Jul 24,2024
0
people found
this helpful
this helpful
The team was actually really helpful. I was in a rush to find a property last year, and I needed it in 2 weeks. Jo and Tim finished all the paperwork in 2 weeks, which is usually takes a month. I moved in smoothly in the end.
...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 30, 2024
View all comments
(2)
Thank you for your kind review Kenny and for being a good tenant. We wish you all the best. ...
Jul 03,2024
Jul 03,2024
0
people found
this helpful
this helpful
Lynne was excellent in solving any issues we faced. She responded very quickly and efficiently, ensuring that our concerns were addressed promptly. Her professionalism and dedication made our tenancy enjoyable, as it ran very smoothly without any significant problems. We truly appreciated her support and ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 03, 2024
View all comments
(1)
Thank you for your kind review. I will let Lynne know. It has been our pleasure to help you and we wish you all the best on your new home. ...
Jun 13,2024
Jun 13,2024
0
people found
this helpful
this helpful
We have been renting through Gallant Richardson for over 5 years now and they have always been amazing. Any time we have called or emailed we get a quick response and they are friendly and efficient. I can highly recommend them....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 14, 2024
View all comments
(1)
Thank you for your kind review Ruth. The team are always happy to help. ...
Jun 12,2024
Jun 12,2024
0
people found
this helpful
this helpful
Consistently friendly and helpful with my queries throughout my current house let.
A recent boiler issue was dealt with and resolved efficiently and with no fuss at all....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 13, 2024
View all comments
(1)
Thank you for your kind review. We are always here to help. ...
Jun 11,2024
Jun 11,2024
0
people found
this helpful
this helpful
Excellent, kind service throughout my tenancy. Communication was very good as e-mails were answered within one day.
Staff was considerate of my occupation as I was frequently absent due to work commitments....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 11, 2024
View all comments
(1)
Thank you for your kind review. We wish you all the best in your move. ...
May 02,2024
May 02,2024
0
people found
this helpful
this helpful
the best experience i have had in relation to sorting out documents and the service is really thorough/professional practice.
informative and friendly and always looking for the best ways to resolve an issue to keep all parties happy....
read full review
read full review
Was this helpful?
Yes
Yes
May 02, 2024
View all comments
(1)
Thank you for your kind review review James. Glad we could help. All the best in your new home. ...
Apr 25,2024
Apr 25,2024
0
people found
this helpful
this helpful
We have been a tenant with Gallant Richardson for over 19 years , in that time we have become more friends than tenant and Estate Agent. Due to the fact that our landlord decided to sell the property we have had to find new dwellings. From the ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 25, 2024
View all comments
(1)
Thank you so much for your very kind words, it has always been a pleasure to be of service and it is very sad for us to lose such lovely tenants. On behalf of everyone here past and present we wish you all the best in your new home. ...
Apr 22,2024
Apr 22,2024
0
people found
this helpful
this helpful
Great work with Craig Tarbet- I received the best guidance and helped to manage purchasing my first home. Thank you so much I appreciate all your efforts with me.
I have had the chance to view the property many times to make up my decision ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 22, 2024
View all comments
(1)
Thank you so much for your kind, positive comments, it was a pleasure to help you and we hope you are very happy in your new home ...
Mar 29,2024
Mar 29,2024
0
people found
this helpful
this helpful
Excellent service. Friendly and helpful agents. Great local knowledge. They made the whole transaction so much smoother and really reduced the stress involved.
Worth every penny....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 25,2024
Mar 25,2024
0
people found
this helpful
this helpful
Having not sold a property in 32 years, Gallant Richardson made the process so simple, understandable, and efficient as possible. Every member of the team that we interacted with were polite, friendly, and driven to help us sell our property. Gallant Richardson made sure that not ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 25, 2024
View all comments
(1)
Thank you very much for your kind and positive comments, it was a pleasure to help you move and we wish you all the best in your new home ...
Feb 21,2024
Feb 21,2024
0
people found
this helpful
this helpful
After 11 years with Gallant Richardson i can only say I'll highly recommended them to anyone. Communication has always been great, along with their customer care. Thanks for the past 11 years....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 21, 2024
View all comments
(1)
Thank you for your kind review Donna and for being such a good tenant. We wish you all the best in your new home. ...
Feb 14,2024
Feb 14,2024
0
people found
this helpful
this helpful
Fantastic sales team from start to finish, helped the process all the way through...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 15, 2024
View all comments
(1)
Thank you very much for taking the time to complete a review. We do appreciate It and wish you the very very best in your new home. ...
Feb 02,2024
Feb 02,2024
0
people found
this helpful
this helpful
Craig Tarbet was excellent. He kept communication clear and was always reassuring and available....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 02, 2024
View all comments
(1)
Thank you for your kind review. I will let Craig know. ...
Jan 23,2024
Jan 23,2024
0
people found
this helpful
this helpful
We were renting a flat via Gallant Richardson for 2 years, they were always very easy to contact and sort out any issues at all. The process both of moving in and out was seamless. Never had any issues with property visits either, person checking the ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 23, 2024
View all comments
(1)
Thank you for your kind review Olga and for being such a great tenant. All the best on your new home. ...
Dec 13,2023
Dec 13,2023
0
people found
this helpful
this helpful
I am really pleased with your effort to see that this project has come to an end so I want to that thank you sincerely. It has not been easy, although I knew that Gallant Richardson is capable of doing the job and that is ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 13, 2023
View all comments
(1)
Thank you for your kind review. All the best in your new home. ...
Dec 13,2023
Dec 13,2023
0
people found
this helpful
this helpful
I've been really impressed with the service received
From Gallant and Richardson , they are so professional which really helps with my busy work schedule.
I am not around much as in work commitment's though nothing is too much trouble with appointment's such as legal gas ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 13, 2023
View all comments
(1)
Thank you for your kind review Sharon. ...
Nov 22,2023
Nov 22,2023
0
people found
this helpful
this helpful
Jo was very professional and helpful throughout the whole process....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 22, 2023
View all comments
(1)
Thank you very much for your kind comments, it was a pleasure to help you move, we are sure you will be very happy in your new home ...
Nov 22,2023
Nov 22,2023
0
people found
this helpful
this helpful
Sacha, a Property Manager at Galant and Richardson, is the star of the Colchester branch! She is kind, helpful and thoughtful. From the moment you engage with her, she is willing to go the extra mile, (regardless of the query, fault or concern), all to ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 22, 2023
View all comments
(1)
Thank you very much for your kind comments, I will ensure Sacha is made fully aware of them and will congratulate her on her customer service ...
Nov 21,2023
Nov 21,2023
0
people found
this helpful
this helpful
The staff were very friendly and helpful, helping us every step along the way, keeping me up to date with progress of my purchasing and chasing the seller when needed to get things moving in the last stage of getting exchanged and completed. Thank you ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21, 2023
View all comments
(1)
Thank you very much for your kind comments, it was a pleasure to help you move ...
Nov 21,2023
Nov 21,2023
0
people found
this helpful
this helpful
Joanne has been a fantastic source of support throughout securing my tenancy. She has always been available to provide advice and guidance where needed. The process was made easier because of her knowledge and expertise. I cannot thank her enough for her dedication and obvious ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21, 2023
View all comments
(1)
Thank you very much for your kind comments, it was a pleasure to be of assistance to you. I will ensure Joanne sees your lovely words. ...
Oct 25,2023
Oct 25,2023
0
people found
this helpful
this helpful
Lovely staff. They are very helpful and polite. Professional and comprehensive....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 24,2023
Oct 24,2023
0
people found
this helpful
this helpful
Had a positive experience with Gallant Richardson (thanks Craig!) Had a few hiccups due to unforseen circumstances, but the team were proactive and provided regular updates, which was very reassuring....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 18,2023
Oct 18,2023
0
people found
this helpful
this helpful
I’ve been renting my apartment from Gallant Richardson for three years now. Throughout that time if there has been the slightest problem it has been sorted immediately.
This week my water heater stopped working and the letting agent, Sacha Allen was so helpful that ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 18, 2023
View all comments
(1)
Thank you for your kind review. We will let Sacha know. It is appreciated. We do work hard for landlords and tenants to make sure things are done properly. ...
Aug 06,2023
Aug 06,2023
0
people found
this helpful
this helpful
A brilliant team and really helpful and supportive both for me as a Tennant and for my landlord. Very helpful and approachable. I cannot find fault with their service and support, especially during Covid.
Many thanks to you....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 07, 2023
View all comments
(1)
Thank you for your kind review Rusel. I hope you are well and enjoying your new home. ...
Craig
(105)
Andy
(83)
Tim
(36)
Rebecca
(21)
Joanne
(16)
Debbie
(13)
Rachel
(6)
Ross
(4)
Debbie
(2)
Jill
(1)
Keith
Raymond
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
In order to maintain a high level of service to customers, to ensure compliance with certain legal requirements, and to comply with the conditions of membership of NAEA (National Association of Estate Agents), ARLA (Association of Residential Letting Agents) and TPO (The Property Ombudsman)
Gallant Richardson adopt an In-House Complaints procedure
Last updated at 4:26 PM 21/10/2019 by allAgents
Gallant Richardson adopt an In-House Complaints procedure
Best Letting Agent in Colchester 
