James Laurence Estate Agents
Birmingham B15, Birmingham, B15
4.7/5, 47 reviews
91% recommended
67% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
93% lettings fee satisfaction

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“What can I say Excellent customer service fro......”

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May 23,2022
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Caitlin
By: 'Mark Lawrence'
May 23,2022
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What can I say Excellent customer service from Caitlin who arrange for Windsmoor to arrive within the day to sort out the problem she is a credit to the company

Iain also has to have a special mention for handling my calls to making sure that the aftercare was followed up

To receive excellent customer service in these days from Caitlin and Iain just goes to show they are a credit to the company
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Latest Reviews

View all Reviews 47
30th Oct 2024
reviewed by 'W'
“Staff are friendly, responsive and quick in their communication. Daniella was very helpful with my questions and I would highly ......”
22nd Oct 2024
reviewed by 'Rhea'
“After an intense few months of searching for a flat to remt I stumbled across James Laurence Estate Agents and ......”
24th Sep 2024
reviewed by '李展硕'
“I think Lindsay Emmison is very professional and responds to emails in a very timely manner. My confusion can be ......”
12th Sep 2024
reviewed by 'VickyS'
“Tom Cullinan was absolute fantastic and worked really hard to keep us informed at every stage of what was going ......”
23rd Jul 2024
reviewed by 'Melvins'
“Great service as a landlord. A portal is set up for the property which tracks and notifies you of all ......”
30th May 2024
reviewed by 'Lisa'
“I can't fault James Lawrence's care and professionalism throughout our experience with letting our flat. Charlotte B. assisted me throughout ......”
Opening Hours
  • Monday: 08:45 - 17:30
  • Tuesday: 08:45 - 17:30
  • Wednesday: 08:45 - 17:30
  • Thursday: 08:45 - 17:30
  • Friday: 08:45 - 17:30
  • Saturday: 09:30 - 15:30
  • Sunday: Closed
Address

James Laurence Estate Agents
5 Chad Square
Birmingham
West Midlands
B15 3TQ
0121 456 5454

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 100% £121,500 £1,496,000
Lettings 100% 93% £800 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
15 2 13 1 7 0 5 0 3 1
Areas covered
  • B15
  • B5
  • B32
  • B17
  • B13
  • B14
  • B12
  • B66
  • B16
  • B7
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Birmingham B15, B15
Edgbaston, B3

“Staff are friendly, responsive and quick in t......”

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Oct 30,2024
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By: 'W'
Oct 30,2024
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Staff are friendly, responsive and quick in their communication. Daniella was very helpful with my questions and I would highly recommend their services....
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“James Laurence fantastic service...”

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Oct 22,2024
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By: 'Rhea'
Oct 22,2024
0 people found
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After an intense few months of searching for a flat to remt I stumbled across James Laurence Estate Agents and spoke with Kitti. Right from the start she was very friendly and professional and honoured her commitment to helping me find the best flat possible, ...
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“Feedback...”

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Sep 24,2024
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By: '李展硕'
Sep 24,2024
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I think Lindsay Emmison is very professional and responds to emails in a very timely manner. My confusion can be handled very well in the emails....
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“Reliable, good communicators, trustworthy...”

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Sep 12,2024
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tom
By: 'VickyS'
Sep 12,2024
1 people found
this helpful
Tom Cullinan was absolute fantastic and worked really hard to keep us informed at every stage of what was going on. I would really recommend his services!...
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“Great service as a landlord. A portal is set ......”

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Jul 23,2024
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By: 'Melvins'
Jul 23,2024
1 people found
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Great service as a landlord. A portal is set up for the property which tracks and notifies you of all planned viewings. The letting team are proactive and responsive for all queries, keeping you up to date with progress. The property was let quickly and ...
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“I can't fault James Lawrence's care and profe......”

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May 30,2024
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Charlotte
By: 'Lisa'
May 30,2024
1 people found
this helpful
I can't fault James Lawrence's care and professionalism throughout our experience with letting our flat. Charlotte B. assisted me throughout the process and responded promptly to all of my enquires and was always available if I needed any help. My husband and I were highly ...
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“Hi don't have time for this company can say v......”

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Mar 18,2024
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By: 'Tayyab'
Mar 18,2024
0 people found
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Hi don't have time for this company can say very terrible experience so be careful you have be warned!!!...
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“James Laurence Property Rent Out...”

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Jan 26,2024
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Charlotte
By: 'Johnny'
Jan 26,2024
1 people found
this helpful
All the staff at James Laurence are really helpful. Charlotte guided me through the whole process to rent out my apartment. Would recommend James Laurence to anyone looking to rent or rent out property...
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“Very good I am satisfied...”

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Jan 03,2024
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Charlotte
By: 'Iqbal'
Jan 03,2024
1 people found
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Good organisation. They have managed my properties well. Very pleased....
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“Smooth transaction and service from Anita, Ch......”

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Dec 30,2023
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Charlotte
By: 'Surjo'
Dec 30,2023
1 people found
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Smooth transaction and service from Anita, Charlotte and Henry. Nice apartment...
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“Will Recommend...”

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Dec 22,2023
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Charlotte
By: 'pierre'
Dec 22,2023
1 people found
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Excellent service in particular Charlotte Blount very professional throughout the process and will highly recommend....
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“Anita Chow was most pleasant, patient and att......”

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Dec 21,2023
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Anita
By: 'Awa S'
Dec 21,2023
0 people found
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Anita Chow was most pleasant, patient and attentive agent i have ever experienced. Her communication was clear and absolutely tried her hardest to get are needs met!...
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“Charlotte Blount five stars!...”

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Nov 02,2023
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Jorja
By: 'The Yapps'
Nov 02,2023
0 people found
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Our agent, Charlotte Blount was extremely fast, thorough and helpful in responding to our inquiries, we have had contact with several housing agency representatives, and none have matched up to your high standard of Charlotte. James Laurence should be proud to have someone like Charlotte ...
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“Just bought a property in the Jewelry Quarter......”

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Oct 07,2023
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sophie
By: 'Tom'
Oct 07,2023
0 people found
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Just bought a property in the Jewelry Quarter. Sophie and Henry were always on hand to help, contacted the solicitors and helped iron out issues. Very supportive during the process. James Laurence also manage my properties and I have been very happy with the service....
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“Be careful scammers told me my property was g......”

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Oct 05,2023
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By: 'Imran Khan'
Oct 05,2023
0 people found
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Be careful scammers told me my property was go to be on rent late let me down then charge me fee of £850...
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“Great support from start to finish. Personal......”

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Sep 08,2023
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Henry
By: 'Veronica'
Sep 08,2023
0 people found
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Great support from start to finish. Personal approach, pragmatic and impartial. The transaction was long and complicated, the Agent showed in depth knowledge of the process and facilitated discussions between the lawyers. Highly recommended!...
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“Refreshingly professional local service...”

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Sep 06,2023
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sophie
By: 'andy cox'
Sep 06,2023
0 people found
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Refreshingly professional service from a local estate agent with great knowledge and insight into the Birmingham property market. Sophie worked hard over a year to find me my dream property, and she always went the extra mile chasing clients, landlords, and solicitors, and me if ...
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“Handling was very nice.Miss Melissa Richards......”

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Jun 30,2023
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Melissa
By: 'Mussa Alfifi'
Jun 30,2023
0 people found
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Handling was very nice. Miss Melissa Richardson helpful, patient and quick to communicate....
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“Very obliging....”

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Jun 07,2023
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By: 'Vijay Mehta'
Jun 07,2023
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Very obliging. More guidence for first time landlords would not go amiss....
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“EXCELLENT SERVICE !...”

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Apr 20,2023
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Melissa
By: 'Jenny'
Apr 20,2023
0 people found
this helpful
We would like to commend the wonderful service we got from James Laurence Estate Agents specifically with our agent, Melissa Richardson. She was very helpful and did everything very smoothly. Thank you for your professional service. You are lovely!...
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“Big thanks to Sam and Sophie.Caroline Tiern......”

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Apr 19,2023
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Caroline
By: 'Dee'
Apr 19,2023
0 people found
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Big thanks to Sam and Sophie. Caroline Tiernan-Baker especially. When I asked for help, I got it. Super effort. Smashing, super happy....
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“an experienced team where nothing seems to be......”

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Apr 11,2023
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By: 'pete'
Apr 11,2023
0 people found
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an experienced team where nothing seems to be too much trouble; you speak to humans refreshingly, please keep up the good work, have supported me through the process every step. have used for both selling a property and for renting a property; both services have ...
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“Dealt with Sam, had an offer accepted on a pr......”

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Mar 13,2023
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Sam
By: 'Laura'
Mar 13,2023
0 people found
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Dealt with Sam, had an offer accepted on a property in the town centre. Me and a colleague started the process of solicitors. A week later Sam rang me to notify me he had to put another offer forward to the vendor which was accepted ...
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“We couldn't be happier with James Laurence. T......”

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Dec 28,2022
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Lotti
By: 'Julia'
Dec 28,2022
0 people found
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We couldn't be happier with James Laurence. The team are so warm, friendly and knowledgeable about the local property market. The team have completely exceeded our expectations, pulling out all the stops to ensure we found a new tenant for our home before Christmas. Lotti ...
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“I've used James Laurence for over two years n......”

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Dec 21,2022
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Charlotte
By: 'Matt'
Dec 21,2022
0 people found
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I've used James Laurence for over two years now and been thoroughly impressed with their professionalism and responsiveness. The recent process of identifying a new tenant and ensuring everything was in place outgoing and incoming was very smooth with proactive communication throughout. Thanks again Charlotte ...
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“Excellent service and attention to detail. C......”

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Dec 20,2022
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Charlotte
By: 'CS'
Dec 20,2022
0 people found
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Excellent service and attention to detail. Charlotte, Melissa1 and Melissa2 are very friendly and knowledgable and helped to get a great tenant....
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“James Lawrence are always friendly, super hel......”

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Nov 17,2022
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By: 'Mem Nicola'
Nov 17,2022
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James Lawrence are always friendly, super helpful and quick to respond to any of my quires, this is why I always return....
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“Brilliant estate agents. Great communication ......”

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Aug 31,2022
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Caitlin
By: 'Bethany'
Aug 31,2022
0 people found
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Brilliant estate agents. Great communication during our tenancy from Caitlin property manager. Always able to speak to someone on the phone and fast email replies also!...
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“Finding Tenants fulfilling our needs...”

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Aug 17,2022
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Caroline
By: 'Shavina'
Aug 17,2022
0 people found
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The service was five star. All agents were extremely diligent and efficient. The communication was very strong. They were available at all times and passed messages very well too. They found us excellent Tenant’s in no time. Our property was rented on the next ...
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“What can I say Excellent customer service fro......”

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May 23,2022
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Caitlin
By: 'Mark Lawrence'
May 23,2022
0 people found
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What can I say Excellent customer service from Caitlin who arrange for Windsmoor to arrive within the day to sort out the problem she is a credit to the company Iain also has to have a special mention for handling my calls to making sure ...
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Vendor Fees

1% Plus VAT

Landlord Fees

Management Set-Up - 50% Plus VAT & Monthly - 10% Plus VAT

Tenant Fees

Nil
Last updated at 14/10/2022, 4:49 PM by Henry Crane
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Set out following the guidelines of The Property Ombudsman. Please see further information: https://jameslaurenceuk.com/complaints/
Last updated at 3:49 PM 14/10/2022 by Henry Crane

Awards won by James Laurence Estate Agents, Birmingham B15 3TQ



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