0% lettings valuation accuracy
0% lettings fee satisfaction
Feb 19,2013
Feb 19,2013
2
people found
this helpful
this helpful
Hi
I just want to say that people from Mass Property r liars and thieves !!! They promiesd me studio even thou I told them I won't pass credit check cos I didn't have pay slips ! And the manager Sam said that I don't have to worry about credit check if I'm able to pay 3 months on advance ! He asked for 300£ like a holding deposit ( he said that the money r for holding the studio for me so nobody else can book it )
And it was the last time when I hear from him ! They didnt contact with me I tried called them several times but they were always busy and had no time talk to me! And after a week of calling them finally they answered my phone and Sam said I didn't pass my credit check and that studio is already taken ! They gave my studio while they where doing my credit check ! So I went there to get my money back and manager Sam and other woman who worked there laugh in my face saying I will never get my 300£ back ! And that if I come here one more time they gona call police and kick me out ! I asked about profe that they did credit check ! He didn't want showe me ! He just laugh! He was very rude!
So I want warn all people who want rent studio or flat from Mass Property please don't do that !!! U end up without money and house !!!
I just want to say that people from Mass Property r liars and thieves !!! They promiesd me studio even thou I told them I won't pass credit check cos I didn't have pay slips ! And the manager Sam said that I don't have to worry about credit check if I'm able to pay 3 months on advance ! He asked for 300£ like a holding deposit ( he said that the money r for holding the studio for me so nobody else can book it )
And it was the last time when I hear from him ! They didnt contact with me I tried called them several times but they were always busy and had no time talk to me! And after a week of calling them finally they answered my phone and Sam said I didn't pass my credit check and that studio is already taken ! They gave my studio while they where doing my credit check ! So I went there to get my money back and manager Sam and other woman who worked there laugh in my face saying I will never get my 300£ back ! And that if I come here one more time they gona call police and kick me out ! I asked about profe that they did credit check ! He didn't want showe me ! He just laugh! He was very rude!
So I want warn all people who want rent studio or flat from Mass Property please don't do that !!! U end up without money and house !!!
What agent could do to change your mind?
I will never change my mind ! Even if they will agree give me my 300‚£ back still I will stay away from them and will never recommend them ! They r not professional !Attached Filesnbsp;
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Latest Reviews
19th Mar 2013
reviewed by 'Nic'
19th Feb 2013
reviewed by 'Aneta'
Opening Hours
Address
Mass Properties
255 High Street, Acton.
Acton,London
Greater London
W3 9BJ
0208 7520078
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
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- Block Management
- Surveys
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- Home Builder
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Mar 19,2013
Mar 19,2013
1
people found
this helpful
this helpful
I rented a studio from Mass Properties for six months. I have signed an Agreement contract with them and before moving in, an inventory list was done and signed by myself and a staff member of Mass Properties. This list included a broken mirror door ...
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Feb 19,2013
Feb 19,2013
2
people found
this helpful
this helpful
Hi
I just want to say that people from Mass Property r liars and thieves !!! They promiesd me studio even thou I told them I won't pass credit check cos I didn't have pay slips ! And the manager Sam said that I don't have to ...
read full review
read full review
What agent could do to change your mind?
I will never change my mind ! Even if they will agree give me my 300‚£ back still I will stay away from them and will never recommend them ! They r not professional !Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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