“Moving house is a very stressful time. Howeve......”
5 Star Review
Apr 29,2022
By:
'Mr and Mrs Hodge'
Apr 29,2022
Branch: Dawlish, 9 Queen Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: EX7
Branch: Dawlish, 9 Queen Street
Sales (as a Buyer)
Postcode: EX7
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Moving house is a very stressful time. However, knowing that the estate agent you are working with has someone dedicated to your case and has also briefed the rest of their team, so that when they are not available, others are able to pursue queries. We were fortunate to eventually find the close-knit team at the Dawlish Branch of Dart and Partners who did all they could to ensure we finally had a positive outcome.
Having sold our home, we agreed to move out on April 21st 2021 as we had agreed to purchase a house through Dart and Partners and were looking to move in in the first week in May. Our solicitors had both our exchange and final documents signed and ready to go. Imagine our disappointment when the vendors decided not to move after all. Although the market was difficult, Dart and Partners ensured they continued to prioritise us, now living temporarily in a caravan. Their Teignmouth Branch found us a potential property in June, our offer was accepted but the owner still had to find a suitable alternative home. As winter approached, we took a tenancy in a Teignmouth flat. In November, the owner gave up her quest and decided to pull out of selling.
It was now that, as we preferred to return to Dawlish, Izabela picked up the baton!! She made sure we were kept informed when anything likely to be suitable came onto the market. Finally, a bungalow, being sold under probate, came on the market and we were given first viewing. This was worth the wait and from that moment on Izabela ensured all the communications with the executors was swiftly completed. She, or occasionally Theresa or Stuart, ensured that they chased both our own and the vendors solicitors when there seemed to be unnecessary delays.
We are now beginning to settle in our new home and will be forever grateful to Izabela and her team for prioritising us after the delays at other properties where Dart and Partners shared our frustrations with the vendors when they chose not to sell
Thank you.
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