The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.9/5, 175 Reviews
98% Recommended
91% letting valuation accuracy
97% letting fee satisfaction
Jayne
By : 'Alistair'
Services : Letting(As a Tenant)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : RH10
Jayne was very helpful, patient and supportive. She showed me round our property and helped us and notified us at every stage of renting our property.
Stanford Grey
Suite 120, The Beehive
Beehive Ring Road, Gatwick, Surrey
RH6 0PA
01293804504
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
67 | 1 | 80 | 2 | 9 | 0 | 11 | 0 | 4 | 1 |
In light of our commitment to customer service, and in accordance with the guidelines of our membership with NALS and The Property Ombudsman, we are pleased to offer the following official complaints procedure; If you have a complaint, which has not been satisfied at local office please, please follow the procedure set out below; 1. Jayne Roberts, Company Director, has been appointed to deal with complaints and you should write to her marking you letter Private & Confidential at the following address: Stanford Grey, Unit 60, Basepoint, Metcalf Way, Crawley, West Sussex, RH11 7XX or email [email protected] 2. Whilst every effort would be made to satisfy your complaint orally, investigations into each matter, possibly including several individuals, do require that complaints are made in writing in order that a full reply can be made. Stanford Grey will always try to satisfy your complaint directly and as efficiently as possible. 3. Upon receipt of your written summary of the complaint, we will contact you within three working days to acknowledge receipt and inform you of our understanding of your complaint. You will be given the opportunity to respond with any additional comments you may have in relation to this. 4. Within seven days of receipt of your written summary, you will be written to by the person dealing with your complaint and what actions have been or will be taken in order to resolve it. 5. If during the intervening period negotiations follow to try and resolve the complaint then the seven day period for a final reply can be extended by mutual written agreement. 6. Stanford Grey are members of the Property Ombudsman and should we be unable to satisfy your complaint you are then able to contact them directly for arbitration only once this complaints procedure has been exhausted. This is a free to use service, and Stanford Grey must abide by their decision.
Last updated at 10/31/2017, 9:37:58 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 91% | 97.00% | £650 | £1,800 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
£220 pw | £950 pcm
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£185 pw | £800 pcm
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£208 pw | £900 pcm
1 Bedroom Flat House to Rent - Quarry Road, Hastings
Tom
By : 'Konstantina'
Branch : Gatwick ,Suite 120, The Beehive
Beehive Ring Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RH5
Very lovely estate agents and prompt responses/actions towards house maintenance and any other issues. Very approachable and knowledgeable. Thank you very much for making our tenancy possible and ... Read Full Review
Jayne
By : 'russell'
Branch : Gatwick ,Suite 120, The Beehive
Beehive Ring Road
Services : Letting( As a Owner )
Rent PCM : £1450
Would you recommend ? : No
Postcode : CR0
They have always been very helpful and efficient. I was worried at first as they were not local to the property I let through them but I literally can not find fault with the service I have received since taking them on as my letting agent, something I can not say about the previous letting agency ... Read Full Review
Jayne
By : 'Alison'
Branch : Gatwick ,Suite 120, The Beehive
Beehive Ring Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RH10
I have been using the services of Stanford Grey to let and manage my property for over 6 years. I find Jayne to be proactive, organised and a great communicator. She keeps me informed which enables me to make the right decisions for myself, the tennants and the property. I trust Jayne and ... Read Full Review
Jayne
By : 'Amelia'
Branch : Gatwick ,Suite 120, The Beehive
Beehive Ring Road
Services : Letting( As a Tenant )
Rent PCM : £1095
Would you recommend ? : Yes
Postcode : RH10
Fantastic service! Reliable, friendly and professional. Jayne was incredible supportive in helping us with renting our first place as a professional couple. Would highly recommend Stanford Grey and couldn't be happier in our ... Read Full Review
Jayne
By : 'Mandy'
Branch : Gatwick ,Suite 120, The Beehive
Beehive Ring Road
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : RH10
We have been so happy using Stanford Grey to manage our properties. I was apprehensive to start with and didn't think someone else would care about our property as much as us, so liked to stay in control, but I can say that 100% Jayne does and now we can relax more knowing our properties are ... Read Full Review
Jayne
By : 'Dee'
Branch : Gatwick ,Suite 120, The Beehive
Beehive Ring Road
Services : Letting( As a Owner )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : RH6
I've got 3 properties rented through Stanford Grey and I think I've been with them for about 10 years now. I've tried many other agents before but they are the best and I wouldn't consider changing and using any other agent. They provide real personal service, have also found ... Read Full Review
Jayne
By : 'Annette'
Branch : Gatwick ,Suite 120, The Beehive
Beehive Ring Road
Services : Letting( As a Tenant )
Rent PCM : £1315
Would you recommend ? : Yes
Postcode : RH7
Jayne is a great support, honest, reliable and trustworthy. Through the three years that we have been here she has offered good advice and been someone we can go to for ... Read Full Review
Jayne
By : 'Amy'
Branch : Gatwick ,Suite 120, The Beehive
Beehive Ring Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RH10
I can't rate Stanford Grey highly enough for their customer service skills and professionalism. Our property was let out in no time at all and we've found our tenants to be a great fit. We've found that the team here would go that little extra mile just to ensure that our needs as ... Read Full Review
Jayne
By : 'ionut'
Branch : Gatwick ,Suite 120, The Beehive
Beehive Ring Road
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : RH10
Happy with the services received..We are satisfied with the chosen property and we thought it was the best choice. Nice agency with a reliable staff. Thanks ... Read Full Review
Jayne
By : 'Sam'
Branch : Gatwick ,Suite 120, The Beehive
Beehive Ring Road
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : RH1
I found the whole experience with me moving out so easy with the help of Jayne. Really easy to talk to and ask any questions. Always kept me up to date with any thing no matter how big or small the news. Would defo ... Read Full Review
Jayne
By : 'Crawley'
Branch : Gatwick ,Suite 120, The Beehive
Beehive Ring Road
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : RH11
I chose to instruct Stanford Grey to let my property after meeting with a few agents in the local area. As a first time landlord I was a bit anxious and Jayne really took the time to explain my obligations as a landlord, the legislations and, more importantly, how she would be taking care of all of ... Read Full Review
Jayne
By : 'Alistair'
Branch : Gatwick ,Suite 120, The Beehive
Beehive Ring Road
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : RH10
Jayne was very helpful, patient and supportive. She showed me round our property and helped us and notified us at every stage of renting our ... Read Full Review
Jayne
By : 'Laura'
Branch : Gatwick ,Suite 120, The Beehive
Beehive Ring Road
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : RH1
Standford Grey are professional, approachable and dedicated. They respond to queries exceptionally quickly and always sort out issues in a timely manner. I was so impressed with Jane when I rented a property from her that I immediately asked her to let and manage my own property. I would 100% ... Read Full Review
Jayne
By : 'Danielle'
Branch : Gatwick ,Suite 120, The Beehive
Beehive Ring Road
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : RH10
Huge thank you to Jayne for helping us find a really lovely home to rent. She made the journey smoothe and easy, we were under a lot of stress to find somewhere in a small ... Read Full Review
Jayne
By : 'Santosh'
Branch : Gatwick ,Suite 120, The Beehive
Beehive Ring Road
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : CR0
Stanford Grey are our estate agents on our rental property in Croydon and they have been consistently fantastic in finding us the right tenants, Jayne has always been there ever ready to help whenever we needed advice on anything to do with our property, latest regulations regarding rentals and ... Read Full Review
Jayne
By : 'Jane'
Branch : Gatwick ,Suite 120, The Beehive
Beehive Ring Road
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : RH10
We contacted Stanford Grey in the first instance to find a studio flat for our son. Jayne was extremely helpful from the outset and it wasn't long before she had secured him a property. A short while afterwards we decided to rent out our family home in Crawley and asked Jayne if she would ... Read Full Review
Jayne
By : 'Chris'
Branch : Gatwick ,Suite 120, The Beehive
Beehive Ring Road
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : RH7
Jayne helped us find our new home. We went on several viewings with Jayne she was very easy to deal with. She was always on time, very efficient and she helped with various questions both before and after we found our place. We struggled quite a bit to find somewhere to live and experienced ... Read Full Review
Jayne
By : 'Michelle'
Branch : Gatwick ,Suite 120, The Beehive
Beehive Ring Road
Services : Letting( As a Owner )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : RH10
Jayne is a fantastic letting agent efficient and friendly delivers a great service. Nothing is ever too much. She has handled my property on more than one occasion and I wouldn't hesitate to recommend her or her services to anyone wishing to let their property. She is a top class ... Read Full Review
Jayne
By : 'MISS'
Branch : Gatwick ,Suite 120, The Beehive
Beehive Ring Road
Services : Letting( As a Tenant )
Rent PCM : £1315
Would you recommend ? : Yes
Postcode : RH7
Jayne has throughout our three and a half year tennancy been extremely helpful and supportive. We know that she is easy to contact and will give us the best ... Read Full Review
Jayne
By : 'Shaun'
Branch : Gatwick ,Suite 120, The Beehive
Beehive Ring Road
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : RH7
I have used Stanford Grey several times now and have always found them very professional and a please to deal with. Jayne is fantastic and so helpful, and unlike most agents I have dealt with in the past she is always available and if she's not she will always call me back within 10 minutes ... Read Full Review