0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Apr 27,2022
Apr 27,2022
0
people found
this helpful
this helpful
Useless company, with awful communication standards. I constantly had to contact the company first to get anywhere. I even had to get in contact myself to find out the outcome of our offer. I've also heard from others this company do not provide good service throughout their processes.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
27th Apr 2022
reviewed by 'Potential Tenant'
Opening Hours
Address
RE/MAX Estate Agents
25a Crawford Street
Marylebone,London
Greater London
W1H 1PL
020 3195 5400
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- W1
- W1U
- W1C
- W1W
- NW1
- W1K
- W2 1
- W2 3
- W2 6
- W1H
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Apr 27,2022
Apr 27,2022
0
people found
this helpful
this helpful
Useless company, with awful communication standards. I constantly had to contact the company first to get anywhere. I even had to get in contact myself to find out the outcome of our offer. I've also heard from others this company do not provide good service ...
read full review
read full review
Was this helpful?
Yes
Yes
Glen
(0)
Gerard
(0)
Mohamed
(0)
Gary H.
(0)
Aras
(0)
Miguel
(0)
Vendor Fees
1% - 1.5%Landlord Fees
8%-15%Tenant Fees
No fees set. Last updated at 21/05/2024, 2:22 PM by CONRAD BINDINGComplaints Procedure
RE/MAX Prestige Complaints Procedure
Should you have a reason to make a complaint, we have implemented the following complaints procedure to help us resolve your grievance and work towards continually improving our professional services. All complaints will be investigated and dealt with at no cost to the consumer. The complainant's legal rights aren't affected throughout the process.
Stage 1.
1. Any complaint against RE/MAX Prestige (the Company) should be addressed in the first instance to the person with whom you have been dealing in respect of the matter giving rise to your complaint.
2. If you cannot obtain an explanation satisfying your complaint within 24 working hours, please do not hesitate to contact the appointed Manager listed below.
3. If your complaint has not been resolved at stage 1, or in the event of a complaint being made directly to those named below we will progress as follows.
Stage 2.
4. If your complaint was originally made verbally we would be grateful if you could summarise the nature of your grievance in writing to the Manager listed below.
5. Once we have received your written summary we will acknowledge receipt in writing, normally within 3 working days to inform you of our understanding of the circumstances leading to your complaint. We may ask for more information regarding these circumstances and we will invite you to make any comments that you may have.
6. We shall continue our investigations into the matter and normally within 15 working days of receipt of your written summary the person dealing with your complaint will write informing you of the outcome of the investigation and let you know what actions have been taken or will be taken. In some instances your complaint may take longer than this to investigate, if so we will write to you to inform you of our progress.
7. If you remain dissatisfied with any aspect of the handling of the complaint, we will then attempt to resolve it promptly by negotiation.
8. At any stage or if the complaint has still not been resolved to your satisfaction we will agree its referral to the Ombudsman for Estate Agents.
Managers Details:
Mohamed Abdelwahab
Office Manager
RE/MAX Prestige
25A Crawford Street
Marylebone
London, W1H 1PL
T. 020 3195 5400
Last updated at 11:21 AM 23/03/2015 by allAgents
Should you have a reason to make a complaint, we have implemented the following complaints procedure to help us resolve your grievance and work towards continually improving our professional services. All complaints will be investigated and dealt with at no cost to the consumer. The complainant's legal rights aren't affected throughout the process.
Stage 1.
1. Any complaint against RE/MAX Prestige (the Company) should be addressed in the first instance to the person with whom you have been dealing in respect of the matter giving rise to your complaint.
2. If you cannot obtain an explanation satisfying your complaint within 24 working hours, please do not hesitate to contact the appointed Manager listed below.
3. If your complaint has not been resolved at stage 1, or in the event of a complaint being made directly to those named below we will progress as follows.
Stage 2.
4. If your complaint was originally made verbally we would be grateful if you could summarise the nature of your grievance in writing to the Manager listed below.
5. Once we have received your written summary we will acknowledge receipt in writing, normally within 3 working days to inform you of our understanding of the circumstances leading to your complaint. We may ask for more information regarding these circumstances and we will invite you to make any comments that you may have.
6. We shall continue our investigations into the matter and normally within 15 working days of receipt of your written summary the person dealing with your complaint will write informing you of the outcome of the investigation and let you know what actions have been taken or will be taken. In some instances your complaint may take longer than this to investigate, if so we will write to you to inform you of our progress.
7. If you remain dissatisfied with any aspect of the handling of the complaint, we will then attempt to resolve it promptly by negotiation.
8. At any stage or if the complaint has still not been resolved to your satisfaction we will agree its referral to the Ombudsman for Estate Agents.
Managers Details:
Mohamed Abdelwahab
Office Manager
RE/MAX Prestige
25A Crawford Street
Marylebone
London, W1H 1PL
T. 020 3195 5400
