0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Apr 25,2022
Apr 25,2022
0
people found
this helpful
this helpful
Unprofessional and unhelpful.
We would give 0 stars if there was an option for it for the service we received from Hunters Harrow on the Hill Estate agents.
They lacked in communications and didn't keep us updated on the progress of the flat which we reserved off plan in April 2020. They kept on giving different completion dates when asked. Initially were told that it would be completed by Q3 in 2021. We are now in 2022 and the flats are nowhere near completion. The layout plans for the flat kept on changing as well.
They told us that they work for the developers and were quick enough to give us an ultimatum to provide solicitor details or the flat goes back on the market the next day, but they didn't find it important to answer our queries which were raised since June 2021 i.e room sizes, final floor plan etc.
As the developer threatened to put the flat back on market we asked for our deposit back which was refused.
We wanted happy memories buying our flat and this was just giving us nightmares. Hence we decided to send our last email to Hunters stating that we are not interested in the flat and they can keep our deposit as charity
The so called sales negotiator called and told he will get back to us as he didn't want to lose us as customer, but till today he has not got in touch with us.
We do hope that they use our Charity on improving their communication skills and improving their services.
We would give 0 stars if there was an option for it for the service we received from Hunters Harrow on the Hill Estate agents.
They lacked in communications and didn't keep us updated on the progress of the flat which we reserved off plan in April 2020. They kept on giving different completion dates when asked. Initially were told that it would be completed by Q3 in 2021. We are now in 2022 and the flats are nowhere near completion. The layout plans for the flat kept on changing as well.
They told us that they work for the developers and were quick enough to give us an ultimatum to provide solicitor details or the flat goes back on the market the next day, but they didn't find it important to answer our queries which were raised since June 2021 i.e room sizes, final floor plan etc.
As the developer threatened to put the flat back on market we asked for our deposit back which was refused.
We wanted happy memories buying our flat and this was just giving us nightmares. Hence we decided to send our last email to Hunters stating that we are not interested in the flat and they can keep our deposit as charity
The so called sales negotiator called and told he will get back to us as he didn't want to lose us as customer, but till today he has not got in touch with us.
We do hope that they use our Charity on improving their communication skills and improving their services.
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Latest Reviews
25th Apr 2022
reviewed by 'Nimita'
Opening Hours
Address
Hunters Estate Agents
158 Station Road
Harrow
Middlesex
HA1 2RH
0203 667 1333
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Apr 25,2022
Apr 25,2022
0
people found
this helpful
this helpful
Unprofessional and unhelpful.
We would give 0 stars if there was an option for it for the service we received from Hunters Harrow on the Hill Estate agents.
They lacked in communications and didn't keep us updated on the progress of the flat which we reserved ...
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Jul 19,2017
Jul 19,2017
1
people found
this helpful
this helpful
PATHETIC estate agenS... PLEASE STAY AWAY FROM THESE ARMATURE.
These agents do not know the meaning of professionalism.
They do not fully engage with the buyer and i do not understand why anyone would give their property to them!!!
I engaged with another agent for ...
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Comment on agent fees
They are crooks!!! I was asked to pay £1000 to secure a property, and if the deal was not successful, they would return only £800. The other £200 was for legal fees. When i challenged this, they put the phone down and would not answer. The other agent gave a 100% return on the deposit if the deal was not successful, as this deposit is to secure the property, not paying for legal cost as suggested by Hunters
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
