0% sales valuation accuracy
0% sales fee satisfaction
33% lettings valuation accuracy
40% lettings fee satisfaction
Apr 13,2022
Apr 13,2022
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I was a tenant for 8.5 years. I was the perfect tenant who gave the Landlord and Milburys a really easy ride. Some examples of how they treated me: When the big freeze came and I had no heating or water in the flat - they told me to move in with a friend?!!! Still had to pay full rental... Another time, the boiler was not working and I was left with no hot water for months on end being forced to have cold showers. Broken window, left unfixed until I told them that the pane was in danger of falling outside. They would inspect the flat every 3 months - I could never be there because I worked full time (to pay the rent!!0 They could not understand that I had to work and could not be present. They gave me 2 months notice that I had to get out of the flat - never had a real reason, Landlord said he did not know what they were doing. I think they were going to rent it at a higher rate. When I asked them to find me a property in a similar range they did not. Forcing me to move location entirely. Total disregard for Tenants and when I had the temerity to ask for my deposit back, took £120 off me for cleaning (wish I had not spent so long cleaning it now!!) I would absolutely not recommend Milburys - even the Landlord hated them!!
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Latest Reviews
29th Aug 2024
reviewed by 'John'
1st Dec 2022
reviewed by 'Happy Tenants'
28th Nov 2022
reviewed by 'John'
13th Apr 2022
reviewed by 'Ellyn'
25th Jan 2021
reviewed by 'Kenneth'
Opening Hours
Address
Milburys Estate Agents
61 High Street
Thornbury,Bristol
Avon
BS35 2AP
01454 417336
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 33% | 40% | £700 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 29,2024
Aug 29,2024
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Where to start: Don't be misled by the branding, we were, expensive mistake....
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Dec 01,2022
Dec 01,2022
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Milburys have been fantastic from start to finish on our letting journey. From our initial enquiry, to the viewing and agreeing the let the communication and service was second to none. The whole team that we dealt with were efficient and made everything so easy! ...
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Nov 28,2022
Nov 28,2022
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Used Milburys Thornbury branch to manage my property. They are useless and incompetent. They charge over the top for small jobs to be done and then when checked after tenants left the jobs were not done properly ( using masking tape and charging ridiculous amounts. ) don’...
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Dec 01, 2022
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(1)
Dear John,
We have been unable to verify your details on our system based on the information that you have provided. To clarify the maintenance team that we use will always provide you a quote for you to approve. If there were any jobs that you felt hadn't been done correctly then we would of course review the works and put right any issues.
Our lettings team are one of the most experienced teams within the property industry and our reviews back this up. I would like to think that if you we ...
Apr 13,2022
Apr 13,2022
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I was a tenant for 8.5 years. I was the perfect tenant who gave the Landlord and Milburys a really easy ride. Some examples of how they treated me: When the big freeze came and I had no heating or water in the flat - they ...
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Jan 25,2021
Jan 25,2021
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Have used Milburys again for the third time . Always very professional and helpful. The Thornbury office is particularly good on the administration in completing the lease and paperwork.
Would definitely recommend....
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Jan 05,2015
Jan 05,2015
2
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You are the worst letting agents in the area & your service charges are extortionate. Your staff are very unhelpful & one of them ¢â‚¬â€œ Simon ¢â‚¬â€œ is particularly rude, dictatorial and extremely arrogant & not customer focussed at all, & shouldn't even be working in a customer facing position in ...
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Feb 04,2013
Feb 04,2013
3
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maintenance is shambles and they con you with an inventory that costs £85 yet it is not accurate, con masters who make money out of noting, have been living in a damp house with no heating and their maintenance do nothing! some of the staff are ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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