50% sales valuation accuracy
67% sales fee satisfaction
100% lettings valuation accuracy
33% lettings fee satisfaction
Apr 08,2022
Apr 08,2022
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Absolutely terrible outfit worst customer service have ever dealt with booking arranged on 7/4/22 was outside called they forget about my booking using the excuse the emails haven’t been followed up today I called again said I would be 10 minutes late called at 10:45 again not a sole in site do not use
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Latest Reviews
29th Jun 2023
reviewed by 'Jord bailey'
18th Jun 2018
reviewed by 'Karmell'
10th Nov 2015
reviewed by 'John'
10th Nov 2015
reviewed by 'John'
22nd Aug 2014
reviewed by 'Annoyed'
Opening Hours
Address
Lex Allan & Gregson
87 - 88 St. Johns Road
Stourbridge
South Staffordshire
DY8 1EH
01384 442464
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 67% | £0 | £0 |
| Lettings | 100% | 33% | £500 | £875 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 4 | 0 | 0 | 0 | 0 | 2 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jun 29,2023
Jun 29,2023
0
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Absolutely piss poor customer service from KATIE GILLINGS. She was rude and abrasive towards me and my family members when going through the application process and then she withdrew my application after 6 weeks of waiting for a move in date because I didn't say goodbye ...
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Apr 08,2022
Apr 08,2022
0
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Absolutely terrible outfit worst customer service have ever dealt with booking arranged on 7/4/22 was outside called they forget about my booking using the excuse the emails haven’t been followed up today I called again said I would be 10 minutes late called at 10:45 again not ...
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Jun 18,2018
Jun 18,2018
3
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My partner and i went to a view a property with Lex Allan and the following week my partner put in an application, he physically took it into the branch along with his ID, by the end of the following week we had heard nothing, ...
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Nov 10,2015
Nov 10,2015
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We let our house with Lex Allan for 2 years when we had to move area in 2013 and were finding difficulty selling. I would recommend them to anyone who looking for an attentive and thorough letting agent. They quickly found tenants who looked after our property ...
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Nov 10,2015
Nov 10,2015
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We let our house with Lex Allan for 2 years when we had to move area in 2013 and were finding difficulty selling. I would recommend them to anyone who looking for an attentive and thorough letting agent. They quickly found tenants who looked after our property ...
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Aug 22,2014
Aug 22,2014
3
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Absolutely disgusting I will never let from them again they make up the rules as they go along and are pushy ... They want to come for my 6 month inspection which they have now said is 3 month inspection and I advised I'm on holiday for two ...
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Jan 27,2014
Jan 27,2014
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We were a tenant of Lex Allan for 2 years. During that time I had no issues with them at all - they were very quick to do inspections (every 6 months) and generally quick to reply. Most of the problems in the flat were dealt with ...
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May 25,2012
May 25,2012
2
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All the reviews on all sites say same thing they look after landlord treat tenant like dirt jerry reeve runs the lettings he never returns phone calls no matter how many times you ring him I had to put up with no heating very cold ...
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Oct 07,2010
Oct 07,2010
4
people found
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I have never been so frustrated by an estate agent. They never return telephone calls. I made several requests to discuss problems with marketing, but my telephone calls were never returned....
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Sep 23,2010
Sep 23,2010
1
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I have a property that is managed by Lex Allan and has just undergone an interior refurbishment. The advice and management of the project has been handled very well from start to finish and reletting was achieved in the first week of advertising. Excellent service ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
