“I am writing this review as I feel that my ex......”
1 Star Review
Mar 31,2022
By:
'Kirsten'
Mar 31,2022
Branch: Aberdeen, 52 Bon Accord Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: AB25
Branch: Aberdeen, 52 Bon Accord Street
Lettings (as a Tenant)
Postcode: AB25
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I am writing this review as I feel that my experience with this company seems to be a repetitive ongoing process experienced by others. Margaret Duffus, at first is a highly professional company that excels at getting you a rental property, the issues start to arise when the property starts to show signs of wear and/or when you start to transition into the leaving phase. The company used extremely minor issues such as spotting a flake of dust on a piece of furniture to slap a cleaning charge on your deposit alongside minor wear and tear disguised as maintenance. The flat I resided in for 18 months was improperly maintained by the leasing agency, leaving me (the tenant) to try and organize structural repairs and use my own money to try and get the flat to a somewhat livable condition. Water ingress issues were noted however not taken care of and any mentions of the word mold were instantly hit with replies stating that they were inaccurate due to being "not visible". I had to leave this flat due to improper maintenance leading to the degradation of my physical and mental health however I blame most of this on myself for not leaving the property sooner as I believed that the leasing agency would swiftly resolve any issues within the 9 months of notice given to them. Needless to say my experience with this company was not in the least bit pleasant and I recommend that anybody considering to rent a flat from Margaret Duffus to heed my advice and consider a different leasing agency first.
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