100% sales valuation accuracy
67% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Mar 30,2022
Mar 30,2022
2
people found
this helpful
this helpful
I'm not someone to write reviews often, especially negative ones, but this is egregious and hopefully dissuades someone from renting with Knight Frank. My family's experience has been absolutely atrocious from the moment we moved in.
Here are a few of the worst items:
- Broken boiler & rattling radiators upon move-in
- Multiple lies from letting agent (Haley Brent) regarding upgrades to the flat (she said lighting and flooring would be renovated, it simply was not)
- A large shard of glass was haphazardly left at the flat upon move in
- Water leak that was not discovered/fixed prior to move in causing severe mould, damage to personal property, crumbled drywall, destroyed hall closet (this leak was found in early December and the damage is STILL not repaired as of 30.3.22)
- The flooring in our flat has been removed as a results of the water damage, leaving exposed cement to walk on. This is considered 'habitable' and we have not been compensated.
- Repeated disrespectful communications from KF team (they clearly do not move with urgency to address urgent and severe issues with rental properties)
This is a short summary that doesn't take into account the countless hours we've spent emailing/calling/chasing KF and contractors. We both have full time jobs, but trying to keep up with this disaster of a flat has been like another job.
We will never be renting from Knight Frank again, and I hope you don't either.
Here are a few of the worst items:
- Broken boiler & rattling radiators upon move-in
- Multiple lies from letting agent (Haley Brent) regarding upgrades to the flat (she said lighting and flooring would be renovated, it simply was not)
- A large shard of glass was haphazardly left at the flat upon move in
- Water leak that was not discovered/fixed prior to move in causing severe mould, damage to personal property, crumbled drywall, destroyed hall closet (this leak was found in early December and the damage is STILL not repaired as of 30.3.22)
- The flooring in our flat has been removed as a results of the water damage, leaving exposed cement to walk on. This is considered 'habitable' and we have not been compensated.
- Repeated disrespectful communications from KF team (they clearly do not move with urgency to address urgent and severe issues with rental properties)
This is a short summary that doesn't take into account the countless hours we've spent emailing/calling/chasing KF and contractors. We both have full time jobs, but trying to keep up with this disaster of a flat has been like another job.
We will never be renting from Knight Frank again, and I hope you don't either.
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Latest Reviews
30th Jul 2024
reviewed by 'Анастасия'
26th Oct 2023
reviewed by 'JAMES HASTINGS'
26th Jun 2023
reviewed by 'Nicolas'
30th Mar 2022
reviewed by 'meredith'
Opening Hours
Address
Knight Frank
353 Upper Street
Islington,London
Greater London
N1 0PD
020 3657 7340
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 67% | £87,500 | £2,800,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 2 | 0 | 0 | 1 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 30,2024
Jul 30,2024
0
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Sebastian Toy from Knight Frank is the worst realtor in the world I've ever spoken to....
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Oct 26,2023
Oct 26,2023
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Smooth & professional process
Agent James Hasting went above and beyond to get the sale trough in a timely & efficient manner.
Recommend...
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Jun 26,2023
Jun 26,2023
0
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Excellent team lead by Chelsea Whelan, very professional and clearly on the top of her work. Chelsea showed determination and dedication to push the deal through to the finish line. Definitely an stress-free experience with her. Well done!...
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Mar 30,2022
Mar 30,2022
2
people found
this helpful
this helpful
I'm not someone to write reviews often, especially negative ones, but this is egregious and hopefully dissuades someone from renting with Knight Frank. My family's experience has been absolutely atrocious from the moment we moved in.
Here are a few of the worst items:
- ...
read full review
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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