Canterbury, CT1
3.9/5, 8 reviews
75% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

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“Unfortunately since Connels took over from To......”

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Mar 28,2022
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By: 'Cis'
Mar 28,2022
0 people found
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Unfortunately since Connels took over from Touchstone the attention to the client got steadily worth. No follow up on problem solving, short answers to the point of being rude. They have no shame to pocket the fees with no customer service in return. Cis
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Latest Reviews

View all Reviews 8
18th Oct 2023
reviewed by 'Ali Harrison'
“Connells Canterbury - in particular Nicole Broughton - provided an exceptional service for me when i came to rent out ......”
12th Jul 2023
reviewed by 'Patricia Novillo Corvalan'
“We sold our house with Connells. The entire team has been absolutely brilliant: friendly, efficient, and professional, There was always ......”
13th Aug 2022
reviewed by 'Bev'
“We have recently purchased a property through Connells in Canterbury. The process seemed to take a fairly long time but ......”
28th Mar 2022
reviewed by 'Cis'
“Unfortunately since Connels took over from Touchstone the attention to the client got steadily worth. No follow up on problem ......”
7th Dec 2016
reviewed by 'YHG'
“Both Jaqueline and Beth have been very nice in solving our immediate problems. Beth was our key contact person when ......”
27th Nov 2016
reviewed by 'S'
“We come for an appointment for viewing on Saturday. A woman who was on the phone when we came in. ......”
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Connells
77 Castle Street
Canterbury
Kent
CT1 2QD
01227 764 720

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £300,000 £300,000
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 2 1 1 0 1 0 1 0
Areas covered
Services offered
  • Sales
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  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Connells Canterbury - in particular Nicole Br......”

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Oct 18,2023
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Nicole Broughton
By: 'Ali Harrison'
Oct 18,2023
0 people found
this helpful
Connells Canterbury - in particular Nicole Broughton - provided an exceptional service for me when i came to rent out my flat. Nicole surveyed the flat, recommended the rent and the first viewing of the flat secured me an excellent tenant - exactly what I ...
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“We sold our house with Connells. The entire t......”

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Jul 12,2023
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By: 'Patricia Novillo Corvalan'
Jul 12,2023
0 people found
this helpful
We sold our house with Connells. The entire team has been absolutely brilliant: friendly, efficient, and professional, There was always someone to talk to at the other end of the telephone, emails were answered speedily, and the whole experience has been entirely positive. I would ...
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“Recent Purchase...”

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Aug 13,2022
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Tegan
By: 'Bev'
Aug 13,2022
0 people found
this helpful
We have recently purchased a property through Connells in Canterbury. The process seemed to take a fairly long time but towards the end, we had the pleasure of meeting Tegan Shilito. Tegan is relatively new to the profession but she did Connells proud. She was ...
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“Unfortunately since Connels took over from To......”

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Mar 28,2022
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By: 'Cis'
Mar 28,2022
0 people found
this helpful
Unfortunately since Connels took over from Touchstone the attention to the client got steadily worth. No follow up on problem solving, short answers to the point of being rude. They have no shame to pocket the fees with no customer service in return. Cis...
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“Both Jaqueline and Beth have been very nice in solving ......”

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Dec 07,2016
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Jacqueline
By: 'YHG'
Dec 07,2016
0 people found
this helpful
Both Jaqueline and Beth have been very nice in solving our immediate problems. Beth was our key contact person when we initially let the property but now works in Faversham. She was quick in responding to my emails and answering our queries. The only issue ...
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“We come for an appointment for viewing on Saturday. A ......”

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Nov 27,2016
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By: 'S'
Nov 27,2016
0 people found
this helpful
We come for an appointment for viewing on Saturday. A woman who was on the phone when we came in. We waited she finish her call then. I said to her that I have an appointment for viewing. But she refused to help. Instead find ...
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Comment on agent fees
Very bad, rude, un-professional reception by a woman
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“Thank-you so much for your help recently regarding the issue ......”

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Jul 25,2016
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Carrie
By: 'Lisa'
Jul 25,2016
0 people found
this helpful
Thank-you so much for your help recently regarding the issue with my washing machine. It was challenging as I was on holiday with limited signal; but because of your attention to detail and your ability to do what you say you were going to do ...
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“Carrie has been so helpful and supportive, efficiently sorting out ......”

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Jul 15,2016
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Carrie
By: 'IndiaM'
Jul 15,2016
1 people found
this helpful
Carrie has been so helpful and supportive, efficiently sorting out a few teething issues with our new property. She is friendly and reassuring in the phone and also very professional - always following up conversations with emails and checking in to make sure work was ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Connells, Canterbury CT1 2QD



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