“Rude, unprofessional and have no clue about renting laws...”
1 Star Review
Mar 26,2022
By:
'M'
Mar 26,2022
Branch: Canterbury, 57 Castle Street
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: No
Postcode: CT1
Branch: Canterbury, 57 Castle Street
Lettings (as a Tenant)
Rent PCM: £800
Postcode: CT1
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Extremely difficult processes with this estate agents throughout tenancy as well as being met by unpleasant language by the property manager on a regular basis and being shouted at over the phone. Did not receive one email in respectable manner, as well as having false information peddled at me which was absolutely not legal. I spoke to a girl over the phone which kept iterating and arguing that a deposit didn't not have to be returned within 10 days or have some form of communication within 10 days of leaving the property. 😂 Take it as a warning and do not rent with such unprofessional and unknowledgeable people.
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Thank you for yet again presenting your unprofessionalism and incompetence when it comes to conducting business. Not only was I shouted at over the phone with incorrect information and emailed with condescending emails from your Estate Agents, you have yet again you can committed a confidentiality breach by sharing contractual data without the signing parties consent! Well done, I have added this response as well to the report to the property Ombudsman !
I do hope you can get more time reading up on contractual laws and customer service before responding to comments online with private data and breaking the law. It is extremely unprofessional especially for a supposed 'Director' of a company.