100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
94% lettings fee satisfaction
Mar 24,2022
Mar 24,2022
0
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I have recently let a flat through Andrews Keynsham & cannot speak to highly of my teatment from all members of staff in the branch.
Zoe Watkins must be complimented especially for her professionalism, courteousness, efficiency & friendly attitude.
A wholly satisfactory experience.
Zoe Watkins must be complimented especially for her professionalism, courteousness, efficiency & friendly attitude.
A wholly satisfactory experience.
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Latest Reviews
13th Sep 2022
reviewed by 'Clare W'
24th Mar 2022
reviewed by 'Martyn Wiltshire'
8th Mar 2017
reviewed by 'Blackwell85'
17th Jan 2017
reviewed by 'LaylaStoneHill'
20th Sep 2016
reviewed by 'Sally'
15th Sep 2016
reviewed by 'Rose'
Opening Hours
Address
Andrews
10 Temple Street
Keynsham,Bristol
Gloucestershire
BS31 1EG
01179864293
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £140,000 | £360,000 |
| Lettings | 100% | 94% | £575 | £1,600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 11 | 1 | 5 | 2 | 1 | 0 | 0 | 0 | 1 | 1 |
Areas covered
- BS31
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Sep 13,2022
Sep 13,2022
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Following my dad dying Andrews were very helpful and sympathetic throughout the sale of his home. They communicated with us all the time and Justine was always on hand and looked after me, particularly when I was finding it tough. Would recommend every time....
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Mar 24,2022
Mar 24,2022
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I have recently let a flat through Andrews Keynsham & cannot speak to highly of my teatment from all members of staff in the branch.
Zoe Watkins must be complimented especially for her professionalism, courteousness, efficiency & friendly attitude.
A wholly satisfactory experience....
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Mar 08,2017
Mar 08,2017
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Me and My Partner were first time buyers and had been going through London and Country to arrange our mortgage. After 3 weeks of not getting anywhere we were passed the details of Andrews in house Broker called Allan Gibson.
Allan from the start was very ...
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Comment on agent fees
£450.00 is worth every penny.
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“Personable, professional approach, attention to detail whilst managing expectations of ......”
Jan 17,2017
Jan 17,2017
1
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Personable, professional approach, attention to detail whilst managing expectations of both the prospective client and Landlord.
Clear concise communication of the current situation and future steps allowing the transition to be a stress free, professional experience....
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Comment on agent fees
Fees in general should not be used in my personal opinion as at an already stressful time, financially and personally, referencing fees add to this. Letting agents should make their income from the landlords once a tenant is successfully placed. For this cost to blatantly fall on the prospective tenant is unfair when they are already paying the landlord high costs to rent their property on a monthly basis
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Sep 20,2016
Sep 20,2016
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Patryck has been by far the best letting agent I have dealt with during my property search. He was very knowledgeable, efficient, polite and patient. After dealing with other letting agents, he was definitely head and shoulders above the rest!
I have to say that ...
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Sep 15,2016
Sep 15,2016
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Siobhan was very helpful and found a new tenant for me very quickly. There were some issues with my previous tenant regarding gaining access for viewings etc, which this tenant complained about, but from my side of the process was pretty smooth and efficient. Early ...
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Comment on agent fees
Chose the tenant finding and rent payment option only, and the fees are reasonable for the ongoing payments. The upfront fees were pretty much industry standard and taken from the first month's rent, which was a bit of ouch, but to be expected.
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Sep 20, 2016
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Thank you for your review Rosemary. ...
Aug 12,2016
Aug 12,2016
0
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Patryck is very professional, friendly and efficient. Prompt responses and a pleasure to deal with. He was very well-informed about the property and gave us a lot of helpful information. Would highly recommend....
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Feb 25,2016
Feb 25,2016
1
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Very good at finding a new tenant. Their admin thereafter is atrocious. Even though I used them to find me a tenant for me to manage thereafter, they constantly spooked the tenants by suggesting they review the lease, asked for payments for setting up the ...
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Aug 03,2015
Aug 03,2015
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Andrews took on our property following an unhappy start with an alternative letting agent in Bristol - and did all they promised in a fast and professional manner....
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Comment on agent fees
Substantially more expensive than other agents operating in Bristol, but we were doing this for the first time, liked Karen, and this office operated in the right geographical area for our property. We may well negotiate fees next time!
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Feb 17,2015
Feb 17,2015
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I'm a first time landlord but using Andrews has made the process far less daunting than I was expecting. I initially dealt with Karen Rushent who was brilliant she gave us the rental income evaluation and managed and took the viewings. She explained everything clearly ...
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Comment on agent fees
The fees are very reasonable for Fully Managed at 8% which I think is a very good deal.
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Feb 02,2015
Feb 02,2015
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The service I have received from Stuart and Caroline with regard to the renting out of my mother's flat has been first class. The whole process has been handled in a professional and efficient way and I have every faith in their ability to manage ...
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Sep 30,2014
Sep 30,2014
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Initially met with Caroline to discuss Landlord services. As a first time landlord, both Caroline and Andrews were great with info and insight around things to consider.
As a result, instructed Andrews to act on our behalf to find Tenants, they turned prospective tenant list ...
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Sep 29,2014
Sep 29,2014
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Caroline and Stuart knew the sort of property my family and I were looking for. They found us one that was absolutely perfect and we are so grateful. Communication was good throughout the experience, and paper work seemed minimal. Referencing checks began exactly when they ...
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Sep 23,2014
Sep 23,2014
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I was very pleased that Andrew's let my property within 24 hours, it was marketed very well and Caroline was very helpful and answered all my queries. Andrew's dealt with everything for me including obtaining all relevant certificates and inventory. They kept me informed throughout the ...
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Sep 18,2014
Sep 18,2014
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Andrews aren't just interested in new clients who they then forget about - they look after their existing clients well. We have been tenants with Andrews for just over 3 years. A sudden change in our landlord's circumstances meant they were unable to roll over our ...
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Sep 14,2014
Sep 14,2014
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Caroline was proactive at a times, made the whole process very straightforward. Quick response and actions on any queries and found us a tenant very quickly....
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Sep 11,2014
Sep 11,2014
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Excellent Service throughout, the branch were excellent at securing a good quality tenant quickly and made the whole process stress free. I definitely would recommend....
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Comment on agent fees
Great value for money
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Sep 11,2014
Sep 11,2014
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I was very pleased with the quality of the tenant Andrews found for my property. I have had no problems with him over the last 10mths. I would recommend Andrews to my family and friends....
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Sep 11,2014
Sep 11,2014
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Caroline was fantastic, the service offered was second to none, I was kept informed at every step of the way and communication was great. I would highly recommend....
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Aug 07,2014
Aug 07,2014
2
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I have rented properties through a variety of agents and this company by far has to be the poorest that I have ever dealt with. I had rented the property for just under a year and big problems recorded at check in (why on earth ...
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What agent could do to change your mind?
Better staff training and drive a culture of accountability. A small gesture goes a long way.Attached Filesnbsp;
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Aug 08, 2014
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I'm sorry you have not been happy with the service you have received from Andrews. Please contact [email protected] with your issues and we will endeavour to resolve them. ...
Feb 18,2014
Feb 18,2014
3
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I Will Keep this Simple,
everything was fine with all the agents I dealt with, friendly ,courteous, service with a smile , always kept you updated, in both hotwells branch and clifton branch , untill for some unknown reason when i was really keen on a property (...
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Feb 24, 2014
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Just thought of updating you of the agents name she is actually the "lettings coordinator" Alison cook
she needs get rid of her attitude and needs to learn how to write correct grammar, most of all needs to no what politeness & humility is !!! general all round communication training would be good for her.
if you want to really deal with this company i would just speak and see who the im actually speaking to ...
Feb 15,2013
Feb 15,2013
4
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absolutely appalling company to let with and i wouldnt ever recomend anyone to rent with this company! we moved into the house 2 years ago, when we moved in we were told we didnt need a guarantor if we payed every 3 months up front, and have ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 10:06 AM 07/06/2016 by Siobhan
