“Worst estate agents we have ever had to deal ......”
1 Star Review
Mar 20,2022
By:
'Jaime'
Mar 20,2022
Branch: Nottingham, 12 High Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: NG9
Branch: Nottingham, 12 High Road
Sales (Prospective customer)
Postcode: NG9
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people found
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Worst estate agents we have ever had to deal with for multiple reasons! After putting an offer in on a house we were told it was going to best and final at a certain time which was fine, we were then not contacted at all after the best and final deadline so I called 4 days later to be told that they knew on the Monday that out offer had not been accepted but just didn't tell us which meant that we missed out on an opportunity to offer on another property. They said this as if it was the normal way to do things and offered no apology at all, rude staff and ridiculous processes which cause detriment to buyers. Speaking of the other property we were interested in, they called for feedback after the viewing and we confirmed we were interested, yet they didn't contact us to let us know when it was going to best and final. We then unfortunately saw another property with them that we wanted to view so called first thing in the morning, they said they were just looking at arranging when to do viewings etc and would call back, surprise surprise they didn't call so we called again to chase only to be told that the first block viewing was now fully booked and we would have to wait until a week later! I would rather never have to deal with them again but unfortunately it looks like we will have to. I can't even phone them anymore as I am absolutely fuming.
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