60% sales valuation accuracy
83% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Mar 05,2022
Mar 05,2022
1
people found
this helpful
this helpful
*VULNERABLE WOMEN BEWARE*
Having gone through a very nasty break up with a coercive and controlling partner, I called Daniel Brewer to come and value my property. As they had my ex-partner's telephone number from a previous valuation 6 months earlier they believed there was a conflict of interest so they called my ex-partner, told him that I had called for a valuation and asked his 'permission'. This was all done without my knowledge or consent or even clarification that my ex-partner still had any rights over the property. I complained to the director of the company *, who told me that, if I didn't like how they did business, I didn't have to use them. He stated that there was no complaints procedure as he was the director. When I asked for details of the ombudsman he told me to look it up on line and he hung up the phone. The actions of Daniel Brewer were unprofessional and unethical. There was no lawful purpose for their actions and they could have placed me in considerable danger. If you are vulnerable do not use this agent.
Having gone through a very nasty break up with a coercive and controlling partner, I called Daniel Brewer to come and value my property. As they had my ex-partner's telephone number from a previous valuation 6 months earlier they believed there was a conflict of interest so they called my ex-partner, told him that I had called for a valuation and asked his 'permission'. This was all done without my knowledge or consent or even clarification that my ex-partner still had any rights over the property. I complained to the director of the company *, who told me that, if I didn't like how they did business, I didn't have to use them. He stated that there was no complaints procedure as he was the director. When I asked for details of the ombudsman he told me to look it up on line and he hung up the phone. The actions of Daniel Brewer were unprofessional and unethical. There was no lawful purpose for their actions and they could have placed me in considerable danger. If you are vulnerable do not use this agent.
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Opening Hours
Address
Daniel Brewer Estate Agents
51 High Street
Great Dunmow
Essex
CM6 1AE
01371 856585
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 60% | 83% | £340,000 | £616,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 4 | 0 | 2 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Mar 05,2022
Mar 05,2022
1
people found
this helpful
this helpful
*VULNERABLE WOMEN BEWARE*
Having gone through a very nasty break up with a coercive and controlling partner, I called Daniel Brewer to come and value my property. As they had my ex-partner's telephone number from a previous valuation 6 months earlier they believed there was a ...
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read full review
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Mar 05, 2022
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Dear ***,
I've read some reviews in my time but none quite as unreliable as this. To clarify the complaints procedure was emailed to yourself at 14:24 on the 23/02/2022. Please see below:-
Dear Ms Miss H*****,
Following our conversation please find attached the complaints procedure. I apologise if you do not like the way in which we work but as you can appreciate, we do our upmost to avoid being embroiled in separations as for why we take the stance we do.
As discussed, we were pr ...
Aug 08,2021
Aug 08,2021
0
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We are writing this review as a buyer of a property marketed with Daniel Brewer Estate agents. We wanted to express our thanks and gratitude to the progression team (with a special shout out to Alice and Jenny) who were professional and kept us informed ...
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Jan 21,2021
Jan 21,2021
0
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We bought our property five years ago through Daniel Brewer and have just completed our sale, again using Daniel Brewer.
On both occasions we found them to be professional throughout the process.
Very knowledgeable of the local market and would recommend them to buyers and ...
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Nov 30,2020
Nov 30,2020
0
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Very well handled sale of our property. Particular thanks to Alice whose common sense advice helped the sale go through at a critical moment. Excellent....
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Jan 02,2020
Jan 02,2020
0
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The best estate agents! It was such a stressful move through no fault of theirs. All they did was go above and beyond to help all the time! Wouldn’t hesitate to recommend them or use them again-thank you Andy and your team!...
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Apr 02,2017
Apr 02,2017
1
people found
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So pleased we used Daniel Brewer to sell our house, Daniel was brilliant from putting our home on the market to completion. We were kept up to date with everything and if we rang for any reason and he was not available he would get ...
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Comment on agent fees
We were pleased what we paid.
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Sep 24,2014
Sep 24,2014
2
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Daniel Brewer and especially Andy Brewer were a pleasure to deal with. They were very responsive and professional throughout the process. I would have no concerns about recommending them to others and would be happy to use them again in the future....
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No fees information available
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Complaints Procedure
No procedure available.
I've read some reviews in my time but none quite as unreliable as this. To clarify the complaints procedure was emailed to yourself at 14:24 on the 23/02/2022. Please see below:-
Dear Ms Miss H*****,
Following our conversation please find attached the complaints procedure. I apologise if you do not like the way in which we work but as you can appreciate, we do our upmost to avoid being embroiled in separations as for why we take the stance we do.
As discussed, we were previously contacted by Mr H***** to carry out the valuation and requested to provide you with a copy of the valuation letter by Mr H***** when we carried out the valuation in August 2021. In our eyes there is a conflict of interest as Mr H***** contacted us in the first instance, we would therefore need authority from him to discuss any matters further.
I would suggest you contact independent agents who have no been contacted by Mr **** previously to give up to date valuations.
Once again, I apologise for any inconvenience, but I feel we have acted in fair and professional manner.
Regards
Andy Brewer