100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Mar 03,2022
Mar 03,2022
0
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Terrible customer care. After visiting Taunton branch from Berkshire at end of December as looking to rent in area, staff were very helpful at time and I was told they’d keep me informed when properties came up from Jan. Details weren’t kept. Arranged to see a property some weeks ago, kept getting told they couldn’t get hold of tenants to arrange viewing. Eventually got a viewing then received a text day before to say it was let. Property advertised again on Monday and was told applicant didn’t go ahead and it’s a available. Arranged to view today. Rang Tuesday to check all ok for viewing. Travelled 2 hours to view today. No one from Connells turned up. Called them and told they’d left me a message to cancel as they’d let it! Couldn’t care less attitude and just kept saying they’d called me. When I asked what number they rang they hadn’t even rung the correct number! Not even an apology just the phone put down on me when I complained of the bad service.
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Latest Reviews
3rd Mar 2022
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2nd Mar 2022
reviewed by 'Theresa'
30th Jan 2019
reviewed by 'MaddieC'
23rd May 2018
reviewed by 'Lost'
8th Sep 2017
reviewed by 'Lynne'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £245,000 | £245,000 |
| Lettings | 100% | 99% | £700 | £700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 1 | 0 | 1 | 0 | 1 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Mar 03,2022
Mar 03,2022
0
people found
this helpful
this helpful
Terrible customer care. After visiting Taunton branch from Berkshire at end of December as looking to rent in area, staff were very helpful at time and I was told they’d keep me informed when properties came up from Jan. Details weren’t kept. Arranged ...
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Mar 02,2022
Mar 02,2022
0
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A bond was paid on a property all forms were taken into the office even the landlady has contacted them on numerous occasions to get the bond repaid it is now 10 weeks and still the money has not been paid into the account so I ...
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Jan 30,2019
Jan 30,2019
1
people found
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this helpful
Estate agents normally get a bad press so I am always open minded. However I cannot give the team especially Dominic who dealt with my purchase, enough credit. Me and my partner had a deadline to meet, so unfortunately Dominic got lots of hassle from ...
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Comment on agent fees
Normal agents fees
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May 23,2018
May 23,2018
4
people found
this helpful
this helpful
We put an offer in on a house, our offer wasn't even put to the vendor for 24 hours. When I rang up to chase we were told only a branch partner can submit offers and he was out of the office. We were also pressured ...
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Comment on agent fees
N/A
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Sep 08,2017
Sep 08,2017
1
people found
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We'd like to thank Tom Constable and Daniel Finberg for the proficient way their team managed our house sale in Taunton. The circumstances that prompted the sale were tragic and we were very keen to try and secure a quick sale but at a good ...
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Comment on agent fees
We negotiated a fair price and they worked hard for their commission.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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