Gordon & Co
Tower Bridge London, London, SE1
4.4/5, 96 reviews
88% recommended
88% sales valuation accuracy
93% sales fee satisfaction
86% lettings valuation accuracy
89% lettings fee satisfaction

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“This Agent is one of the biggest cheats in Lo......”

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Mar 03,2022
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By: 'Saurabh'
Mar 03,2022
0 people found
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This Agent is one of the biggest cheats in London. Guys, please stay away they will eat up your deposit **BEWARE** I was staying in the property for 4 years managed by them, and after leaving the property and getting professionally cleaned they are not returning my deposit. I am running behind pillar and post to the TDS and Newham council to get my deposit back. Please lookout for some other better agency rather than these thugs.
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Latest Reviews

View all Reviews 96
3rd Mar 2022
reviewed by 'Saurabh'
“This Agent is one of the biggest cheats in London. Guys, please stay away they will eat up your deposit **......”
24th Feb 2021
reviewed by 'Janna'
“Tarryn Hellyar was very helpful and provided excellent service. She helped us through the whole process of moving in to ......”
24th Jan 2021
reviewed by 'Shan'
“I was impressed with Jacob Marsh of Gordon &, Co for his handling of our tenancy during the height of the ......”
3rd Jun 2019
reviewed by 'Outstanding'
“Over the years I have worked closely with Jabob's team (Tarryn, Richard, and Becky), and I have found them all ......”
17th May 2019
reviewed by 'Vicki'
“Jacob Marsh and his team helped me purchase my flat in Queen Elizabeth Street, and then, when I unexpectedly had ......”
14th Nov 2018
reviewed by 'Rui'
“Was a tenant for 2 years on a flat represented by them, and the experience with them was awful. Helpless, trying ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Gordon & Co
212 Tower Bridge Road
London
Greater London
SE1 2UP
0207 407 2790

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 88% 93% £347,500 £960,000
Lettings 86% 89% £450 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 0 56 9 8 1 7 0 2 2
Areas covered
  • SE1
  • SE10
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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Latest Properties

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London, SW11
London, SW16
Strata Pavillion Branch, SE1
Tower Bridge London, SE1

“This Agent is one of the biggest cheats in Lo......”

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Mar 03,2022
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By: 'Saurabh'
Mar 03,2022
0 people found
this helpful
This Agent is one of the biggest cheats in London. Guys, please stay away they will eat up your deposit **BEWARE** I was staying in the property for 4 years managed by them, and after leaving the property and getting professionally cleaned they are not returning ...
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“Tarryn Hellyar was very helpful and provided ......”

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Feb 24,2021
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Tarryn
By: 'Janna'
Feb 24,2021
0 people found
this helpful
Tarryn Hellyar was very helpful and provided excellent service. She helped us through the whole process of moving in to the new flat....
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“Thank you Jacob of Gordon& co...”

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Jan 24,2021
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Jacob
By: 'Shan'
Jan 24,2021
0 people found
this helpful
I was impressed with Jacob Marsh of Gordon &, Co for his handling of our tenancy during the height of the lockdown. He managed to get a new tenant and handled all the cleaning within a few days to facilitate the change in tenancy. Tq Jacob....
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“Outstanding Service...”

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Jun 03,2019
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Jacob
By: 'Outstanding'
Jun 03,2019
0 people found
this helpful
Over the years I have worked closely with Jabob's team (Tarryn, Richard, and Becky), and I have found them all a delight to work with. They are extremely efficient in all areas of the letting industry, offering me advice, support, marketing and admin support for ...
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Comment on agent fees
Good
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“Excellent service - friendly, helpful and efficient...”

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May 17,2019
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Jacob
By: 'Vicki'
May 17,2019
0 people found
this helpful
Jacob Marsh and his team helped me purchase my flat in Queen Elizabeth Street, and then, when I unexpectedly had to move for work, also helped me rent it out. Doing business with the team has been a pleasure on both transactions. The team worked ...
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Comment on agent fees
I get great service and am happy to pay the fees. Jacob and his team have often gone the extra mile when I've needed their help and I'm grateful for their prompt and professional assistance.
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“Do not get involved with them!...”

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Nov 14,2018
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By: 'Rui'
Nov 14,2018
2 people found
this helpful
Was a tenant for 2 years on a flat represented by them, and the experience with them was awful. Helpless, trying to rob money from us at least 3 times and the deposit took 5 months to recover it, after going to TDS. Theses guys just want our ...
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“Poor Service & Outrageous delay getting the deposit back....”

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May 16,2018
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Nicola
By: 'Irene'
May 16,2018
4 people found
this helpful
During our tenancy our claims were answered late and when we left the flat it took three months to take our deposit back. Innitially the offer was trying to reduce the deposit to almost 50% and after numerous emails we got to a reasonable amount.. but ...
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Comment on agent fees
After delivering a poor service, the last fees should not have been charged... it feels like a joke having to pay an extra fee.
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“Great experience! Richard was helpful, prompt and friendly....”

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Apr 15,2018
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Richard
By: 'Adrian'
Apr 15,2018
0 people found
this helpful
Our experience in working with Richard was flawless. From the moment I sent the inqury for the property advertised by Gordon&Co. to the moving day he was there for us keeping us updated with the process. We really appreciated that he didn't sent us ...
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“Very responsive and helpful...”

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Mar 26,2018
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Richard
By: 'Miguel'
Mar 26,2018
0 people found
this helpful
Throughout the process it was a pleasure working with Richard who ensured we were well coordinated from viewing all the way to moving in. He was extremely responsive on e-mails with any queries, and good at chasing up in regards to admin to-dos. Very good ...
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“Good Service Received...”

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Mar 21,2018
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Richard
By: 'BT'
Mar 21,2018
0 people found
this helpful
Richard McRoberts was prompt in helping me find a tenant when my previous tenant decided to quit his tenancy earlier. He was good and professional in his service delivery....
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“Extremely helpful and enjoyable to work with...”

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Mar 21,2018
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Tarryn
By: 'Loucas'
Mar 21,2018
0 people found
this helpful
Tarryn has made the process of finding a new flat really easy and straight forward for us. Very prompt replies to calls/e-mails, and quick and effective communication between us (tenants) and the landlord to achieve a good deal for both sides. Would definitely recommend ...
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“Easy and helpful...”

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Mar 20,2018
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Richard
By: 'Andrew'
Mar 20,2018
0 people found
this helpful
The process of getting a new flat was really easy, and Richard was very helpful in smoothing things through. No hassle, and no delay. Very happy with the service....
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“Richard was very helpful in finding me an apartment and ......”

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Mar 09,2018
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Richard
By: 'Newyorklondon'
Mar 09,2018
0 people found
this helpful
Richard was very helpful in finding me an apartment and negotiating a good price. As someone new to London, Richard assisted in helping me assimilate to the new market and moving/settling into my new place....
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“Jacob and Richard have been responsive and efficient, finding me ......”

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Mar 09,2018
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Jacob
By: 'Brenda'
Mar 09,2018
0 people found
this helpful
Jacob and Richard have been responsive and efficient, finding me a good tenant within a very short period of time. Do contact them if you need professional service....
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Comment on agent fees
Reasonable fees for good services provided.
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“Richard has provided an excellent service throughout the renting process, ......”

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Feb 21,2018
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By: 'TeganJulia'
Feb 21,2018
0 people found
this helpful
Richard has provided an excellent service throughout the renting process, being incredibly responsive to any queries about the new property, flexible as to viewing times, and efficiently organising all of the necessary documentation. I have felt I can trust Richard to represent my best interests ...
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Comment on agent fees
Good-average
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“Happy with services polite and helpful. All help required as ......”

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Feb 20,2018
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Jacob
By: 'Vivi'
Feb 20,2018
0 people found
this helpful
Happy with services polite and helpful. All help required as given and I will recommend them to friends to use....
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Comment on agent fees
Satisfied with the agents fees.
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“Jacob is very easy to deal with and has a ......”

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Feb 20,2018
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Jacob
By: 'an'
Feb 20,2018
0 people found
this helpful
Jacob is very easy to deal with and has a totally "can do" attitude. Very competent very able. He has made this part of my life (under very difficult family circumstances) very manageable and I am grateful to him for that. Very good at what ...
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Comment on agent fees
fair enough
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“Just used the service of Gordon and co. The Agent ......”

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Feb 08,2018
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Richard
By: 'Saurabh'
Feb 08,2018
0 people found
this helpful
Just used the service of Gordon and co. The Agent Richard Mcroberts helped me in getting the property. I am very pleased by his services and move went very well and very fast....
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Comment on agent fees
good
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“Very pleased with the service from Richard at 'Gordon and ......”

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Jan 19,2018
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Richard
By: 'Mike'
Jan 19,2018
0 people found
this helpful
Very pleased with the service from Richard at 'Gordon and Co tower bridge', quick responses to emails from start to finish and ensured the whole letting process went smoothly. Few small problems with the property when moving in but was quickly rectified....
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Comment on agent fees
Slightly higher than other agents but good quality of service so far
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“I would like to thank Richard for all his help ......”

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Nov 30,2017
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Richard
By: 'John'
Nov 30,2017
0 people found
this helpful
I would like to thank Richard for all his help with my recent purchase of an apartment. I was relocating from Scotland and found the English property system was completely different to Scotland. Richard was great at communicating and even when he went on holiday ...
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“Truly unprofessional. As someone with a background in this industry ......”

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Nov 28,2017
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By: 'M.B'
Nov 28,2017
0 people found
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Truly unprofessional. As someone with a background in this industry who moves around a lot in the UK, I have worked with many letting agents. I have never in my life had a worse experience in the UK - probably the worst agency in London. ...
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“Just moved into a new flat managed by Gordon & Co. ......”

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Nov 25,2017
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Richard
By: 'Florian'
Nov 25,2017
0 people found
this helpful
Just moved into a new flat managed by Gordon & Co. The agent Richard did a great job securing the prooerty for me, and also helped me on a few follow up questions I had after moving in. A move is always somewhat stressful, but this ...
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“Nice people to work with and helpful in finding us ......”

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Nov 07,2017
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By: 'RotherhitheRenter'
Nov 07,2017
0 people found
this helpful
Nice people to work with and helpful in finding us a flat to rent. Always quick to respond via email...
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Comment on agent fees
The fees were reasonable and the agent was up front with costs
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“For many foreigners who want to sell their properties, the ......”

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Oct 30,2017
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Jacob
By: 'Mr'
Oct 30,2017
1 people found
this helpful
For many foreigners who want to sell their properties, the one obvious challenge they face is choosing the RIGHT real estate agent. One who is professional & honest and able to put his client's interest before his fees. Among many agents to choose from, we finally ...
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Comment on agent fees
Good
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“We were thoroughly impressed with Tarryn Hellyar at Gordon & Co. ......”

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Oct 26,2017
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By: 'Tanya'
Oct 26,2017
0 people found
this helpful
We were thoroughly impressed with Tarryn Hellyar at Gordon & Co. Throughout the whole process she was very easy to work with, extremely professional and very helpful with any queries we had. She obviously had the landlord as well as our best interest in mind. We ...
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“Richard was fantastic - I moved from abroad to London ......”

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Oct 16,2017
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Richard
By: 'Sabine'
Oct 16,2017
0 people found
this helpful
Richard was fantastic - I moved from abroad to London and his prompt replies and help took away a lot of my worries about arranging my new home. Very service oriented and puts his client first!! Much appreciated and thanks for all your help Richard!...
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“Viewed a property in Greenwich. I indicated that I was ......”

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Sep 26,2017
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Tarryn
By: 'Nadhrah'
Sep 26,2017
0 people found
this helpful
Viewed a property in Greenwich. I indicated that I was very interested and would put in an offer immediately after speaking to my husband. Tarryn was very condescending when I asked whether the area was safe and proceeded to give me a lecture. I put ...
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“Richard was absolutely great! Responded very quickly to all my ......”

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Sep 05,2017
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Richard
By: 'Vics'
Sep 05,2017
0 people found
this helpful
Richard was absolutely great! Responded very quickly to all my queries and ensured everything went smoothly! Would highly recommend and would use again!...
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“Richard was very friendly and helpful anytime we needed him. ......”

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Aug 29,2017
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Richard
By: 'Anya'
Aug 29,2017
0 people found
this helpful
Richard was very friendly and helpful anytime we needed him. He's well-organised and reliable. Also, Gordon&Co helped us to negotiate the price with the landlord. Overall, very positive....
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Comment on agent fees
Gordon&Co is probably not the cheapest one, but there is a good service quality too.
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“Richard was friendly and professional throughout the letting process. He ......”

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Aug 24,2017
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Richard
By: 'Lily'
Aug 24,2017
0 people found
this helpful
Richard was friendly and professional throughout the letting process. He answered emails efficiently and the information provided was accurate and helpful. Richard does a lot to counter the bad reputation that estate agents often receive....
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Comment on agent fees
Reasonable
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 5:15 PM 05/11/2020 by Ariella Jackman

Awards won by Gordon & Co, London SE1 2UP



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