0% lettings valuation accuracy
0% lettings fee satisfaction
Feb 13,2013
Feb 13,2013
10
people found
this helpful
this helpful
WORST COMPANY IN THE WHOLE WORLD! NEVER EVER EVER USE THIS COMPANY. BE WARNED! MONEY GRABBING xxxxxx!
OMG this company is absolute xxxxx. I can't say any thing good about them at all. First things first, they never ring back, they never email back, they hang up on you when you are in the middle of a conversation. Myself and my husband have been waiting for repairs for a year. The house is absolutly disgusting. Promises always made and never stuck to. There have been 3 builders in a year come to the property and have noted how bad the damage is from the last tennant. BUT.......only ever to look and apparently send a 'quote' to the landlord. Still waiting. We have mould growing in the kitchen, bathroom, bedrooms and living room but apparently nothing can be done because its condensation from the windows! The doors have no door handles, the bathroom tiles are broken, the fence at the back is broken, the front door is constantly sticking and we have to yank it open constantly and bang into it which has caused a lot of injury, none of the doors shut, the arial for the tv was broken, the cooker hood dosent work, the fire in living room dosent work and the heaters in the bedroom dont work, the windows dont open, the back door dosent open, the guttering is leaking. We had a builder come out to look at our kitchen light because that didnt work and he ripped it out. Also he supposedly fixed the pipes under the bath because they were in two pieces. A few days later, the kitchen flooded through the kitchen light which could have killed us! All the company says is that they can't spend the landlords money and they will email him to which he never replies! Its our money that we work hard for not his! Now we are trying to get out of this place and we need a reference for a flat. We have had to pay £24 to have a reference faxed over by the end of the day and they havent even bnothered to do it! Also they informed us that our tenancy was coming to an end. We didnt have anywhere else to go so decided we would have to stay in this godforsaken place until we could afford to move out. They charged a tenancy renewal fee of £125 for 2 years!!! I hate this company more than anything in the whole world and can't wait to get out from them. Funny though that I was a day late paying the rent and they rang and said we are in arrears and even when it was paid they sent a letter. We have been up to date with our rent for the last year and have been good tenants just to keep them happy. The staff are rude and sarcastic and basically do fuck all to help you. And apparently they shut at 5:30pm but I rang at 5:15pm and a message said they are now shut! I am now reporting this company to every organisation going including watchdog and the BBC. We have had enough. All they care about is money and taking the piss. God help them when I have finished with them. Please heed my warning everyone. Keep well clear!
OMG this company is absolute xxxxx. I can't say any thing good about them at all. First things first, they never ring back, they never email back, they hang up on you when you are in the middle of a conversation. Myself and my husband have been waiting for repairs for a year. The house is absolutly disgusting. Promises always made and never stuck to. There have been 3 builders in a year come to the property and have noted how bad the damage is from the last tennant. BUT.......only ever to look and apparently send a 'quote' to the landlord. Still waiting. We have mould growing in the kitchen, bathroom, bedrooms and living room but apparently nothing can be done because its condensation from the windows! The doors have no door handles, the bathroom tiles are broken, the fence at the back is broken, the front door is constantly sticking and we have to yank it open constantly and bang into it which has caused a lot of injury, none of the doors shut, the arial for the tv was broken, the cooker hood dosent work, the fire in living room dosent work and the heaters in the bedroom dont work, the windows dont open, the back door dosent open, the guttering is leaking. We had a builder come out to look at our kitchen light because that didnt work and he ripped it out. Also he supposedly fixed the pipes under the bath because they were in two pieces. A few days later, the kitchen flooded through the kitchen light which could have killed us! All the company says is that they can't spend the landlords money and they will email him to which he never replies! Its our money that we work hard for not his! Now we are trying to get out of this place and we need a reference for a flat. We have had to pay £24 to have a reference faxed over by the end of the day and they havent even bnothered to do it! Also they informed us that our tenancy was coming to an end. We didnt have anywhere else to go so decided we would have to stay in this godforsaken place until we could afford to move out. They charged a tenancy renewal fee of £125 for 2 years!!! I hate this company more than anything in the whole world and can't wait to get out from them. Funny though that I was a day late paying the rent and they rang and said we are in arrears and even when it was paid they sent a letter. We have been up to date with our rent for the last year and have been good tenants just to keep them happy. The staff are rude and sarcastic and basically do fuck all to help you. And apparently they shut at 5:30pm but I rang at 5:15pm and a message said they are now shut! I am now reporting this company to every organisation going including watchdog and the BBC. We have had enough. All they care about is money and taking the piss. God help them when I have finished with them. Please heed my warning everyone. Keep well clear!
What agent could do to change your mind?
Nothing because they wouldnt do it anyway. They dont care.Attached Filesnbsp;
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13th Feb 2013
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Opening Hours
Address
Countrywide Residential Lettings
70 Bradshawgate
Bolton
Greater Manchester
BL1 1QQ
01204 384267
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 6 | 0 | 0 | 0 | 0 | 0 | 0 |
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Feb 13,2013
Feb 13,2013
10
people found
this helpful
this helpful
WORST COMPANY IN THE WHOLE WORLD! NEVER EVER EVER USE THIS COMPANY. BE WARNED! MONEY GRABBING xxxxxx!
OMG this company is absolute xxxxx. I can't say any thing good about them at all. First things first, they never ring back, they never email back, they ...
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read full review
What agent could do to change your mind?
Nothing because they wouldnt do it anyway. They dont care.Attached Filesnbsp;
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Aug 02,2011
Aug 02,2011
1
people found
this helpful
this helpful
What credit checking company do countrywide use as i have been told so many horror stoires about them? any ex tenants pleace can you advise me.
Thanks...
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Jul 09,2010
Jul 09,2010
1
people found
this helpful
this helpful
I'm afraid I have to agree with the other contributors - Countrywide are crap. I have been a tenant here in Bolton for almost 3 years, and in that time have had occasion to contact them several times. They always promise to get back to you, ...
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Jul 08,2010
Jul 08,2010
1
people found
this helpful
this helpful
Terrible service.
6 months to repair a broken window.
Garden service was part of tenancy but stopped coming for 3 months - yet we still had to pay ...
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Jun 30,2010
Jun 30,2010
1
people found
this helpful
this helpful
I was treated appalling by the staff there & spoken to very rudely. I complained numerous times but still got spoken to by them terrible. I felt like i was treated very badly & wouldent reccomend them atall again to anyone....
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May 29,2010
May 29,2010
1
people found
this helpful
this helpful
Countrywide Lettings are appauling! Whilst we dealt with the awful Bolton branch with the undertrained, rude and unprofessional staff the management up to area level were also very poor. Our experience from booking to moving was marred by a terrible service from CWL. They lied ...
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