100% sales valuation accuracy
100% sales fee satisfaction
Mar 19,2010
Mar 19,2010
1
people found
this helpful
this helpful
Totally unethical! If ever there was an agency that gives the whole industry a bad name it's the Grantham branch of Haart. We've been on the market for under 2 weeks and in that time have been contacted by Haart three times to move agents. We've had someone at the door, a phone call and now they're mailing handwritten notes stating that we need to call them. Each time we've told them we're happy with our agents (and if we weren't Haart would be the last people we'd call) and requesting they stop but they still keep contacting. In our town they're known for this practice and have even had some of our more elderly residents in tears. They just keep plugging and plugging like the out-dated hard sell. They're obviously unconcerned by reputation as long as some poor fools are using them.
Unfortunately we can stop them doing it to us through the Property Ombudsman but there's nothing in place in regulation to stop them doing it to others unless each individual person reports so the Ombudsman isn't worth a jot.
Unfortunately we can stop them doing it to us through the Property Ombudsman but there's nothing in place in regulation to stop them doing it to others unless each individual person reports so the Ombudsman isn't worth a jot.
Was this helpful?
Yes
Yes
Mar 23, 2010
Hi TVR. I am sorry you have been upset by our proactive approach. I can ensure we don't contact you again if you can provide your details to me at [email protected]. Many thanks.
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
26th Jan 2021
reviewed by 'Stephen'
25th Oct 2019
reviewed by 'Stefanie'
25th Jun 2019
reviewed by 'Catherine'
18th May 2018
reviewed by 'delboy'
30th Jan 2018
reviewed by 'Will'
13th Feb 2017
reviewed by 'Zoe'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £270,000 | £270,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 3 | 1 | 3 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jan 26,2021
Jan 26,2021
0
people found
this helpful
this helpful
I have been away from house buying for many years and recently received excellent advice from Mr Alex Clark on the best way forward to purchasing property. Explaining all the pros and cons associated in today's housing market. Hopefully with his guidance I will soon ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 27, 2021
View all comments
(1)
Thank you so much for taking the time to leave this wonderful review! I understand the housing market can be daunting at times and am more than happy to help if you have any further questions. All the best, Alex. ...
Oct 25,2019
Oct 25,2019
0
people found
this helpful
this helpful
Leanne Rickett was very helpful and came to our home at a time that suited us to give a free valuation. Very knowledgable and friendly and answered every question we had....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 25,2019
Jun 25,2019
0
people found
this helpful
this helpful
Haart in Grantham have been fantastic from start to finish in helping me purchase my first property. Thomas Smith has been so friendly, professional, informative and supportive throughout the whole process - I am so grateful for your help Tom and I would recommend Haart ...
read full review
read full review
Was this helpful?
Yes
Yes
May 18,2018
May 18,2018
0
people found
this helpful
this helpful
we sold our house and the stress from lots of paperwork was taken of us with the help we received from all members of the branch...
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
May 18, 2018
View all comments
(2)
Hi delboy,
Thank you for your kind review of our Grantham branch. We're pleased to hear the members of the branch took the stress off you with the paperwork. We will pass this feedback on.
Regards
Ross ...
Jan 30,2018
Jan 30,2018
0
people found
this helpful
this helpful
This is not the first or second time I have used the services of Haart in Grantham. In particular, Tracey and her team make the process as seamless as possible and always update progress in a very timely fashion. Trust is very important to me ...
read full review
read full review
Comment on agent fees
Very good and on a par with other agents.
Was this helpful?
Yes
Yes
Mar 09, 2018
View all comments
(1)
Hi there,
Thanks for your kind words and thank you for the 5-star feedback.
Have a wonderful day,
Regards
Ross ...
Feb 13,2017
Feb 13,2017
0
people found
this helpful
this helpful
I used Haarts in Grantham for the sale of my flat. The service was extremely seamless from start to finish. Nikki Touze provided a brilliant service, kept me informed throughout the process and went over and above to get the transaction through. I would certainly ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 13, 2017
View all comments
(1)
Hi Zoe,
Thank you for your kind review of our Grantham branch, we're pleased to hear it was a seamless experience from start to finish and that they provided a brilliant service. We will pass this feedback on.
Regards
Ross ...
Apr 29,2010
Apr 29,2010
1
people found
this helpful
this helpful
Having just reviewed the excellent service that we received from the agents in our new location, we looked-up Haart out of interest following our exceptionally poor experience of selling through them. Sadly, we were some of the 'poor saps' that fell for the patter and ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 18, 2010
View all comments
(5)
Good point JJ and one that haartless needs to answer. Watch this space in a few years also when haartless moves again because the agent who is recieving plaudits right now will have the misfortune of having haartless as a vendor.
Or will haartless rise to challenge and dispense with the need to instruct an agent and use the, clearly on display,superior and haughty attitude to perform more than a pefuctory service? ...
Mar 19,2010
Mar 19,2010
1
people found
this helpful
this helpful
Totally unethical! If ever there was an agency that gives the whole industry a bad name it's the Grantham branch of Haart. We've been on the market for under 2 weeks and in that time have been contacted by Haart three times to move agents. We've ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 21, 2010
View all comments
(2)
They're not hand written notes its a handwritten font on a computer.
We went away when we returned we had 3 letters saying 'we have good news'. When we put them together the writing was exactly the same. ...
Aug 09,2007
Aug 09,2007
0
people found
this helpful
this helpful
The team pulled out all the stops when there was a problem with my purchase and sale. I was in a long chain and there were many complications including a person that had a sharia mortgage. The team at Haarts Arnold Nottingham were very efficient ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
We went away when we returned we had 3 letters saying 'we have good news'. When we put them together the writing was exactly the same.