“Not good: landlords PLEASE avoid A&H...”
1 Star Review
Jan 22,2022
By:
'Anne H'
Jan 22,2022
Branch: Bristol, 23 Regent Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BS8
Branch: Bristol, 23 Regent Street
Lettings (as a Tenant)
Postcode: BS8
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Renter here: A&H made the process of finalising our lease incredibly difficult- multiple delayed responses to emails, being passed around about 4 different people in the office, little to no knowledge of the flat itself when showing us around (e.g. what council tax band it was in), and there was a frustratingly long chain of emails each requesting a new bit of information or proof of ID, rather than one email at the start with a list of what was needed. Only responded when prompted by email or rung up multiple times.
Renters have basically no power here, so to any landlords reading: PLEASE consider going with a different estate agent to rent out your place.
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