Leaders
Sutton, SM2
4/5, 62 reviews
77% recommended
50% sales valuation accuracy
50% sales fee satisfaction
50% lettings valuation accuracy
67% lettings fee satisfaction

Contact Us

“I found Leaders as a company very proffessional in dealing ......”

Share on :
Feb 09,2013
Minithumbup
claim your profile
Glen
By: 'Nisha'
Feb 09,2013
0 people found
this helpful
I found Leaders as a company very proffessional in dealing with the clients,the staff are very polite and pleasant,Glen and Michael who i dealt with were excellant,i would recommend Leaders as the best agents i have dealt with.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 62
13th Jun 2024
reviewed by 'AYA'
“Renting through them in April was a terrible experience. I was very disappointed. I didn't get the professional help I ......”
6th Oct 2022
reviewed by 'MRD'
“Totally incompetent letting agent. they put a tenant in my property, did not check them in, failed to draw up ......”
31st Aug 2022
reviewed by 'Sandra Peate'
“Very pleased with the service I received from Leaders Sutton marketing my property and re-letting it in a short space ......”
10th Aug 2022
reviewed by 'Gary'
“Leaders have been very professional from the initial valuation to the sale. Ella has managed the whole process with help ......”
11th Oct 2021
reviewed by 'YZ'
“Michael is reliable, helpful, easy to talk to. The whole team at Sutton & head office work hard and efficiently....”
25th Feb 2021
reviewed by 'Khurum'
“We rented a house for 5 years with leaders. They changed the property manager 10 times! The property had no working showers, ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Leaders
2-4 Mulgrave Road
Sutton
Greater London
SM2 6LE
020 8642 7616

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 50% £375,000 £2,000,000
Lettings 50% 67% £925 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
20 2 27 9 1 0 0 0 0 3
Areas covered
  • SM1
    SM2
    SM5
    SM3
    SM7
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TPOS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
View more properties
Aldershot, GU11
Altrincham, WA14
Ashton-in-Makerfield Wigan, WN4
Aylesbury, HP20
Beckenham, BR3
Bedford, MK40
Belper, DE56
Birmingham, B30

“Renting through them in April was a terrible ......”

Share on :
Jun 13,2024
Minithumbdown
By: 'AYA'
Jun 13,2024
0 people found
this helpful
Renting through them in April was a terrible experience. I was very disappointed. I didn't get the professional help I needed, and it seems they might conceal things from tenants. They rushed the payment and signing of the agreement. During the viewing, they promised everything ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Totally incompetent letting agent. they put a......”

Share on :
Oct 06,2022
Minithumbdown
By: 'MRD'
Oct 06,2022
0 people found
this helpful
Totally incompetent letting agent. they put a tenant in my property, did not check them in, failed to draw up an inventory, telling the tenant to make a video. They then charged me for preparing an inventory. They arrange estimates and charged me for the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very pleased with the service I received from......”

Share on :
Aug 31,2022
Minithumbup
By: 'Sandra Peate'
Aug 31,2022
0 people found
this helpful
Very pleased with the service I received from Leaders Sutton marketing my property and re-letting it in a short space of time. Michael and the team have been highly professional and thorough, offering advice when I needed it and making the whole process a smooth ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Leaders have been very professional from the ......”

Share on :
Aug 10,2022
Minithumbup
claim your profile
Ella
By: 'Gary'
Aug 10,2022
0 people found
this helpful
Leaders have been very professional from the initial valuation to the sale. Ella has managed the whole process with help from her colleagues, making it transparent to us. If you want a hassle free sale the I would recommend Leaders....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Michael is reliable, helpful, easy to talk to......”

Share on :
Oct 11,2021
Minithumbup
By: 'YZ'
Oct 11,2021
0 people found
this helpful
Michael is reliable, helpful, easy to talk to. The whole team at Sutton & head office work hard and efficiently....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Terrible service! Legal action should be taken against them...”

Share on :
Feb 25,2021
Minithumbdown
claim your profile
Majella
By: 'Khurum'
Feb 25,2021
0 people found
this helpful
We rented a house for 5 years with leaders. They changed the property manager 10 times! The property had no working showers, required repair and had several issues from day 1. They kept telling us that the landlord in Iran was terrible and they couldn’t do much ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We placed an offer on a house with leaders. T......”

Share on :
Dec 01,2020
Minithumbdown
By: 'Carrie'
Dec 01,2020
1 people found
this helpful
We placed an offer on a house with leaders. They stated they couldn't tell us any offers of the other parties which were involved and so had to bid blind. However another party were more favourable however were in a chain which we were not. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“i have taken a leaders rental agreement th......”

Share on :
Nov 22,2019
Minithumbdown
By: 'benedict'
Nov 22,2019
0 people found
this helpful
ioni have taken a leaders rental agreement through leaders estate agents in Sutton surrey two years back was compulsory to take landlord tenants contents insurance which was arranged by Helburns jersey now trading as bode insurance solutions ltd policy underwritten by Trafalgar insurance both based ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Our honest experience...”

Share on :
Aug 01,2019
Minithumbdown
By: 'Jen'
Aug 01,2019
1 people found
this helpful
We rented a house through Leaders for 18 months and generally had a good experience with them. Any repairs that needed doing were sorted, but communication could be a bit slow sometimes. Lisa who did the regular property checks was lovely and a credit to Leaders. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Unreliable person and story teller...”

Share on :
Mar 01,2019
Minithumbdown
claim your profile
Dylan
By: 'Na'
Mar 01,2019
6 people found
this helpful
Unreliable guy and story teller, the whole staff being unreliable and promising to call back and nothing happened for weeks. Dylan will be optimistic and will be knowable but will promise to call back and that will never happen. Other agents will lie to you ...
read full review
Comment on agent fees
Na
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very helpful...”

Share on :
Apr 30,2018
Minithumbup
By: 'Maria'
Apr 30,2018
0 people found
this helpful
Michael was always easy to speak to, very reliable and extremely helpful. He went an extra mile to help us to find the property we wanted....
read full review
Comment on agent fees
Very good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Disgraceful company. We were tenants for over 6 years managed by ......”

Share on :
Sep 29,2017
Minithumbdown
claim your profile
Christine
By: 'KB'
Sep 29,2017
20 people found
this helpful
Disgraceful company. We were tenants for over 6 years managed by Leaders, more importantly, Christine Reed of Leaders Sutton branch. We paid 6 months rent in advance twice a year, on time, everytime. We were never a problem. We treated the house like our own. 6 years on, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Leaders, are comfortably the worst property agent I have ever ......”

Share on :
Feb 02,2016
Minithumbdown
claim your profile
Deborah
By: 'Steve'
Feb 02,2016
14 people found
this helpful
Leaders, are comfortably the worst property agent I have ever dealt with. They do nothing for their agent fees, to the point they try to get landlords/tenants to do the work they should be doing and they never complete anything regarding problems you may ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Leaders in Sutton, Surrey do not look after their landlords, ......”

Share on :
Sep 01,2015
Minithumbdown
By: 'LBFG'
Sep 01,2015
13 people found
this helpful
Leaders in Sutton, Surrey do not look after their landlords, especially after Jacqui left. They were unable to tell if the tenants were subletting after multiple inspections although only it took me a few moments my one visit (by looking at the mail). They were ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
By: andrew
Jan 16, 2016
I have fortunately only paid an admin fee to leaders spent 3 hours on and off the phone to their useless staff who couldn't even check on their system wether they had received my contract for the property or not I have had some bad letting agents and these are the worst

“In my recent experience I found their staff rude and ......”

Share on :
May 03,2014
Minithumbdown
claim your profile
Jackie
By: 'milo'
May 03,2014
8 people found
this helpful
In my recent experience I found their staff rude and unprofessional. This is possibly not true for all of them but the experience I had with Jackie (the manager there I think) and a few others brought me here in a really bad mood. Apart ...
read full review
What agent could do to change your mind?
Get proper training about treating customers. Get some essential human communication skills and politeness.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was very pleased to use Leaders Sutton as they ......”

Share on :
Apr 30,2014
Minithumbup
By: 'Sam'
Apr 30,2014
0 people found
this helpful
I was very pleased to use Leaders Sutton as they were so efficient in helping me find a property, moved in and in such short notice. Michael was so professional and kept us informed of how far into the process we were. Michael was also ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Michael was a delight, always happy to help and even ......”

Share on :
Apr 30,2014
Minithumbup
By: 'Miller'
Apr 30,2014
0 people found
this helpful
Michael was a delight, always happy to help and even went the extra mile when we were in danger of losing the house thanks to the incredibly fast moving current climate he made sure we were looked after by all. Always returned calls, allowed our ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Fast, Effective, Polite and Professional.I continue to use Leaders ......”

Share on :
Apr 07,2014
Minithumbup
By: 'Stewart'
Apr 07,2014
0 people found
this helpful
Fast, Effective, Polite and Professional. I continue to use Leaders due to their excellent service and particularly because of my positive experience and dealings with Majella in property management. No question is left unanswered, she communicates exceptionally well with me and it feels like a ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I had rented a beautiful apartment from Leaders Letting agency ......”

Share on :
Feb 27,2014
Minithumbdown
By: 'JusMe'
Feb 27,2014
8 people found
this helpful
I had rented a beautiful apartment from Leaders Letting agency at Sutton for years. From the very first interaction, the dealings with the Leaders was very uncomfortable as they are very rude and unprofessional in their dealings, they just make you feel that you are ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Trisha and David were very helpful. I used Leaders, Sutton ......”

Share on :
Feb 21,2014
Minithumbup
claim your profile
Trisha
By: 'Grove'
Feb 21,2014
0 people found
this helpful
Trisha and David were very helpful. I used Leaders, Sutton as a tenant in Sutton for 3 years. Moving out can be a bit stressful with all the things that need to be taken care - however, they made the check out process much smoother and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been using Leaders in Sutton to look after ......”

Share on :
Feb 21,2014
Minithumbup
claim your profile
Christine
By: 'Anne'
Feb 21,2014
0 people found
this helpful
I have been using Leaders in Sutton to look after my property for the past 14 years and during that time I have had complete peace of mind. Leaders have made sure that my property has never been empty for more than a month between tenancies ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was very impressed by the service provided by Leaders ......”

Share on :
Feb 13,2014
Minithumbup
By: 'Edina'
Feb 13,2014
0 people found
this helpful
I was very impressed by the service provided by Leaders particularly by Michael Wilson who was from Day 1 very professional and very effective which resulted very quickly in finding a new tenant for my property. Furthermore, he organised very quickly a company to re-decorate the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional and clear at all times.He was not pushy ......”

Share on :
Feb 11,2014
Minithumbup
By: 'Andrea'
Feb 11,2014
0 people found
this helpful
Professional and clear at all times. He was not pushy and let us make our own decision. This is my second time with Leaders so I think actions speak louder than words....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Leaders completely exceeded our expectations having dealt with some rather ......”

Share on :
Jan 23,2014
Minithumbup
By: 'HayleyV'
Jan 23,2014
1 people found
this helpful
Leaders completely exceeded our expectations having dealt with some rather unhelpful letting agents in the past. Michael was a great help throughout the whole process making sure all questions were answered and all paperwork was completed so quickly. Definitely restored our faith! Would highly recommend....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Having moved abroad I thought it would be a nightmare ......”

Share on :
Dec 16,2013
Minithumbup
claim your profile
Majella
By: 'Kashim'
Dec 16,2013
1 people found
this helpful
Having moved abroad I thought it would be a nightmare to rent out and manage my property, but one of my end of tenancy cleaner recommended Leaders and I gave them a try. I must confess that David Lewin did indeed represent our home in ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I could not recommend Leaders in Sutton more highly. All ......”

Share on :
Dec 11,2013
Minithumbup
By: 'Justine'
Dec 11,2013
0 people found
this helpful
I could not recommend Leaders in Sutton more highly. All of the team are very friendly and helpful however Michael is an absolute credit to the branch. I have dealt with quite a few estate agents in the past and can honestly say I have ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Having rented my flat (which was also managed) by Jackie ......”

Share on :
Dec 11,2013
Minithumbup
claim your profile
Jackie
By: 'Stephen'
Dec 11,2013
0 people found
this helpful
Having rented my flat (which was also managed) by Jackie and the team at leaders I can't recommend her highly enough. Speedy, honest and trustworthy and above all a nice person to do business with....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We just a a rented flat in sm2 5bw through ......”

Share on :
Dec 06,2013
Minithumbup
By: 'Serif'
Dec 06,2013
0 people found
this helpful
We just a a rented flat in sm2 5bw through Leaders in Sutton, Michael was helpful and he found actually the right flat what e have been looking for long time, the flat is in very good condition and what basically wanted to be on ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Thank you to Leaders Sutton and in particular Christine Reed (......”

Share on :
Dec 02,2013
Minithumbup
claim your profile
Christine
By: 'Dave'
Dec 02,2013
0 people found
this helpful
Thank you to Leaders Sutton and in particular Christine Reed (Senior Property Manager) for the extremely professional manner that I have experienced in my dealings with them. An excellent service that I would not hesitate in recommending to Landlord and Tenants alike....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“When I walked into Leaders at the end of the ......”

Share on :
Nov 25,2013
Minithumbup
By: 'Fauzia'
Nov 25,2013
1 people found
this helpful
When I walked into Leaders at the end of the day, I had 10 days to find a decent flat to move into. Two days later Michael called to say he had the perfect flat just come onto the market. Having seen some awful properties with ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Leaders, Sutton SM2 6LE



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn