95% sales valuation accuracy
97% sales fee satisfaction
91% lettings valuation accuracy
99% lettings fee satisfaction
Jan 12,2022
Jan 12,2022
1
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Thankfully I have a very understanding tenant as the service I have received from Bradleys with the management of my property has been appalling. from providing misleading information that has cost me extra money, through to waiting for answers, then still having to chase for a progress report is very frustrating. They have managed my property for over 7 years so I am not sure what has changed in the last 12 months, but service has declined badly.
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Latest Reviews
25th Nov 2024
reviewed by 'Dave & Liz C'
6th Dec 2022
reviewed by 'William Heaver'
12th Jan 2022
reviewed by 'Chris'
13th Oct 2021
reviewed by 'joshua'
13th Aug 2021
reviewed by 'Sara'
Opening Hours
Address
Bradleys Estate Agents
49\/50 East Street
Taunton
Somerset
TA1 3NA
01823351351
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 97% | £74,000 | £680,000 |
| Lettings | 91% | 99% | £550 | £775 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 17 | 0 | 12 | 0 | 78 | 3 | 77 | 1 | 8 | 3 |
Areas covered
- TA1
- Taunton
- TA2
- Wellington
- TA3
- TA4
- TA6
- TA7
- TA19
- TA20
- TA21
- EX15
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 25,2024
Nov 25,2024
0
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Just sold our home through Bradley’s in Taunton, professionally supported and helped by Josh, Freya and Clare. What a team and such great customer service. For us, communication was very important and one of the team called us each week, even if there wasn’...
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Dec 06,2022
Dec 06,2022
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Honestly, I cannot thank Jacqueline and Lucy enough. Super Professional from start to finish. Always kept me updated through out the process. I would 100% recommend to all of my friends and family....
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Jul 08,2022
Jul 08,2022
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Jacqueline, the Manager, valued my property. She was lovely. Very professional and knowledgeable about the housing market. She put me at ease and made it a positive experience. I would recommend Bradley’s in Taunton if you are selling your house. All the staff are ...
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Jan 12,2022
Jan 12,2022
1
people found
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Thankfully I have a very understanding tenant as the service I have received from Bradleys with the management of my property has been appalling. from providing misleading information that has cost me extra money, through to waiting for answers, then still having to chase for ...
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Oct 13,2021
Oct 13,2021
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Throughout the buying process, the continual contact and support from the Bradleys team was exceptional and helped to make the whole process as smooth and stress-free as possible, even with a few unexpected delays along the way the process only took around 8 weeks from first ...
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Aug 13,2021
Aug 13,2021
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Ben and his team made the experience of selling a house (almost) a pleasure, rather than the usual nightmare! From the initial meeting to the day of exchange Ben provided good advice and a service that was organised and proactive. This allowed me to have ...
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Jul 10,2021
Jul 10,2021
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The Bradleys team did an excellent job, remaining professional and supportive throughout. Communication was always very good and I would not hesitate to recommend....
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Jul 02,2021
Jul 02,2021
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We have had such a positive experience with Bradley's. James, Ben and Josh have always been very helpful, polite and kept us up to date at all times during our house purchase. I wouldn't hesitate to buy (or sell) our next house with them and ...
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Jun 30,2021
Jun 30,2021
0
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Very unprofessional, lack of communication, we have been promised to be given an update every week and still nothing happes, we had to ring and ask if any progress. Unfortunately, the vendor of the property changed their mind and decided not to sell his property ...
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Mar 14,2021
Mar 14,2021
0
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Excellent service in selling a property through Bradley's in Taunton, was a fast and efficient sell, communication was fantastic would highly recommend Ben and his lovely team....
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Nov 14,2020
Nov 14,2020
2
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Very helpful and supportive! Ben was absolutely star with every single step, extremely professional and friendly. Thank you very much....
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Jul 14,2019
Jul 14,2019
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All members of staff werw Very proactive ,helpful and ready to answer questions
Good at keeping in contact. No delays in viewing....
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Jul 01,2019
Jul 01,2019
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Emma and Amy were both really helpful throughout the process, thoroughly explaining everything. As a first time buyer, we were guided through the process in a way we could understand it....
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May 02,2019
May 02,2019
1
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Emma Clarke has successful-field all my needs during the mortgage process and excited all my expectation in a professional manner. She has updating me regularly and the process
was really quick.
Thanks Emma for your hard work.
Thanks Bradleys's for
having a such a hard ...
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May 02,2019
May 02,2019
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I can't recommend Bradleys highly enough. Amy and Clair were amazing all round. They were incredibly helpful, their communication was excellent and the overall service fantastic. I will definitely use them again....
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Comment on agent fees
Good
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Apr 11,2019
Apr 11,2019
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Amy was so positive from the start and gave us honest and reliable advice. We are amazed how quickly the house sold, we were informed of any changes every step of the way and are very grateful to Bradley's for their support....
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Comment on agent fees
Good, a very fair price for an excellent service.
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Mar 15,2019
Mar 15,2019
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Emma was extremely helpful and supportive through the process. She was always available and helped move the whole purchase forwards with all individuals involved. I also used her recommended mortgage broker and solicitors, both of whom were also very helpful in getting the purchase completed ...
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Feb 18,2019
Feb 18,2019
1
people found
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Amy and Clair were incredibly pro-active throughout the selling process. I own a number of properties. The flat was vacant, so regular updates and feedback during the marketing period, were gratefully received.
Some agents I have had dealings with, have stopped with their updates once ...
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Comment on agent fees
Extremely good value for money.
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Feb 08,2019
Feb 08,2019
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I selected Bradeys, Taunton for our house sale due to positive family recommendations, and they have not disappointed. From start to completion they have been thoroughly professional, attentive and cheerful and all of the office staff I have dealt with have been excellent.
Special mention ...
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Comment on agent fees
Fees were reasonabe
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Feb 04,2019
Feb 04,2019
2
people found
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Great communication throughout the purchase process. From initial visit of the property to weekly updates on progress until completion. Approachable, timely response....
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N/a
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Jan 25,2019
Jan 25,2019
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The team worked at not only finding a buyer but also to get the sale through swiftly and this is where they really aren't their money! Thank you all. Would definitely recommend to all!...
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Comment on agent fees
Great value
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Aug 30,2018
Aug 30,2018
1
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Relocating from Surrey to Somerset we had excellent communication throughout the purchase. Even when things weren't going according to plan I felt Jodie did her utmost to help find solutions. All the staff were always polite and helpful....
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Aug 07,2018
Aug 07,2018
0
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Both Jodi and Stuart were really helpful and supportive especially in accommodating my three visits to the house before moving in. They acted as liaison between myself and the builders, especially useful as I lived 100 miles away.. Thanks for your help through the whole process. ...
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Comment on agent fees
No comment.
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Aug 07, 2018
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Thank you for your kind words. We hope you are happy in your new home. ...
Aug 04,2018
Aug 04,2018
0
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After a shaky start, no fault of Badley's all to do with another estate agent. Once reassured by Stuart, and Jodi things just went ahead without incident.Thank you both for taking the stress away from both my wife and I. Should we require the ...
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Comment on agent fees
Fees were, I think, within the framework of other agents.
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Aug 07, 2018
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Thank you for your review. ...
Aug 04,2018
Aug 04,2018
0
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Jodi at Bradleys was approachable, contactable and supported us throughout our purchase, I would certainly recommend Bradleys. Two very happy buyers!...
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Aug 07, 2018
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Thank you Jemma ...
Jul 13,2018
Jul 13,2018
0
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From start to finish the staff at Bradley's have been absolutely superb at handling the purchase of my property.
Knowing a lot of the local agents in Taunton I was relieved that the house I had chosen to buy was on the market with Bradley's ...
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Jul 13, 2018
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Thank you Samantha for your lovely comments. We hope you will be very happy in your new home. ...
Jun 14,2018
Jun 14,2018
1
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Jodi worked hard to keep us up to date with any developments as the process went through. There was a good personal touch which i think is important in this line of business. Pleased....
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N/A
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Jun 14, 2018
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Thank you for your kind comments. Wishing you all the best for the future. ...
Jun 08,2018
Jun 08,2018
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Jodi supported us during the rental and sale of our property . The team in Taunton were helpful, knowledgeable and ensured we had great tenants. We sold our home with 3 weeks and were consulted throughout . Thanks...
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Comment on agent fees
Fees were fair
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May 08,2018
May 08,2018
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It took a year and 4 buyers to sell my Mother's house. Each time the deal collapsed (in every case due to problems further down the chain), Phil and Jodi kept me fully informed and immediately set about contacting previous interested people to generate viewings.
They ...
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Comment on agent fees
The same as others in the area.
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May 09, 2018
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Thank you for your kind words. Good luck in the future. ...
May 05,2018
May 05,2018
0
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All the staff were helpful and friendly and communicated well with us during the sale of our property. They acted very professionally and responded to any questions we raised and kept us informed of progress. I would recommend Bradleys as an estate agent and use ...
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Comment on agent fees
We were given a choice of fees and we chose the higher commission to include all legal requirements. This made the sale hassle free for us. We felt the fee was acceptable.
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Kai
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Josh
(18)
Freya
Clare
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 3:22 PM 05/01/2016 by allAgents
If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in Taunton 
